Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,126 reviews
5 stars
359
4 stars
264
3 stars
243
2 stars
108
1 star
152
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and food not matching what was ordered.
Service Speed
Customers experienced long wait times in both drive-thru and in-store, with some waiting over 30 minutes for their food.
Food Quality
Numerous reviews mentioned cold, stale, or improperly cooked food, with complaints about the freshness and taste of various menu items.
Staff Attitude
Several customers noted rude or indifferent behavior from staff, contributing to a negative dining experience.
Cleanliness
The cleanliness of the restaurant was criticized, with reports of dirty dining areas and unsanitary conditions.
- JTJaselinn Torez5 days ago3.0they really really take their time that's for sure and even when you specify things it still gets messed up.
- KBKelsey BencaNov 4, 20251.0I order online and get to the end window for them to tell me they dont have something that was listed available online. Didn't refund me or anything. Seemed lost and in a hurry. Didn't even give me the right food after asking me what I ordered 😒
- MMMaraudingDemonNov 3, 20254.0Not the most amazing McDonald's I've been to but it was good enough. It seems like everybody's running around with their head cut off.
- ATAdam TottenOct 31, 20251.0Ordered a Double Quarter Pounder, just got home and got a raw, regular quarter pounder. This place will mess your order up EVERY SINGLE TIME! *Edit* Took the sandwich back and what did I get for their mistake? “Sorry”….Kenton McDonald’s has really went down hill and is absolutely disgusting. The only reason I went there was because that’s what my daughter wanted😡😡😡
- SCStephanie ChamberlinOct 5, 20252.0They never listen to what people order. How do you order a meal, but get charged separate for the sandwich and drink and don't even get the fries???!!!
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's in Kenton, OH?
The dining hours are from 5:00 AM to 11:00 PM every day of the week.
Until what time is the drive-through service open on weekends?
On Fridays and Saturdays, the drive-through is open until 1:00 AM; on other days, it closes at midnight.
Can I order McDonald's delivery at this location, and when is delivery available?
Yes, delivery is available daily from 5:00 AM to 11:30 PM.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup service is available here.
What payment options does the McDonald's at 990 E Columbus St accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru at this McDonald's in Kenton?
Yes, this McDonald's has a drive-thru service.
How can I order from McDonald's via mobile apps?
You can order using the McDonald's App available on the Apple App Store and Google Play Store, or via the online ordering link.
Which nearby places can I visit after dining at McDonald's in Kenton?
You can visit nearby places such as Dollar Tree for discount shopping, Scooter's Coffee for beverages, or the Lima Memorial Health System Kenton Medical Center if you need medical services.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Long John Silver's, KFC, and Burger King.
Is there convenient transit or automotive service near McDonald's that could assist customers driving or traveling in the area?
Yes, Columbus Street Carwash is nearby for automotive detailing, and UPS Access Point locations provide convenient shipping and courier services close by.