Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,138 reviews
5 stars
362
4 stars
265
3 stars
246
2 stars
109
1 star
156
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported consistent issues with incorrect orders, including missing items and wrong food.
Service Speed
Many reviews highlighted slow service, particularly during peak hours, with long wait times reported in both drive-thru and dine-in.
Food Quality
Customers frequently complained about cold, stale, or improperly prepared food, with some mentioning health concerns related to food safety.
Staff Attitude
Several reviews noted rude or unhelpful staff interactions, contributing to a negative customer experience.
Cleanliness
The cleanliness of the dining area and food preparation areas was criticized, with reports of unsanitary conditions.
- SMShanna McElree6 days ago1.0Almost always have to pull up and wait forever. Ordered two double cheeseburgers no onion and a large coke. Got home and had two cheeseburgers (not doubles) both WITH onions and a small fry. The fries looked like they had hardly been cooked. One time I waited over ten minutes on my food. This mcdonald's is horrible! Employees are not very friendly most times.
- JLJames LewellenJan 1, 20261.0Night shift drive thru wanted to argue with me on what I ordered and when I asked for a manager they got rude.
- BHbenji hildrethDec 12, 20251.0Even repeated my order back to me when I paid for it and still got it wrong
- PMPreston MoweryDec 9, 20253.0It seems to be a time of day drop off because lunch time isn't too bad but if you stop in the evening you're probably going to be pissed about something during your visit. Whether it be cold fries or a sandwich built by a toddler or an hour wait to get a sandwich that has sat under a heatlamp so long you could knock someone out by throwing the bun at them. I'm just saying try to get there early or don't go.
- MSMichael ShawDec 5, 20251.0Quite possibly the worst McDonald's experience I have ever had . Waited in the drive threw for over 15 minutes with less then 5 other cars there . Ordered a cheese burger happy meal . The cheese burger had no cheese I told the lady at the window it did not have cheses and my child will not eat it with out I asked for a new sandwich to be made . She stormed off to the back and was gone for 1 or 2 minutes and came back with a container with one cheese slice and handed it me and told me to put the cheese on my burger my self . Then the cheese did not melt so my child would not eat the burger cause the cheese was not melted. Wasted money on a sandwich. This was a absolutely terrible experience.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's in Kenton, OH?
The dining hours are from 5:00 AM to 11:00 PM every day of the week.
Until what time is the drive-through service open on weekends?
On Fridays and Saturdays, the drive-through is open until 1:00 AM; on other days, it closes at midnight.
Can I order McDonald's delivery at this location, and when is delivery available?
Yes, delivery is available daily from 5:00 AM to 11:30 PM.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup service is available here.
What payment options does the McDonald's at 990 E Columbus St accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru at this McDonald's in Kenton?
Yes, this McDonald's has a drive-thru service.
How can I order from McDonald's via mobile apps?
You can order using the McDonald's App available on the Apple App Store and Google Play Store, or via the online ordering link.
Which nearby places can I visit after dining at McDonald's in Kenton?
You can visit nearby places such as Dollar Tree for discount shopping, Scooter's Coffee for beverages, or the Lima Memorial Health System Kenton Medical Center if you need medical services.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Long John Silver's, KFC, and Burger King.
Is there convenient transit or automotive service near McDonald's that could assist customers driving or traveling in the area?
Yes, Columbus Street Carwash is nearby for automotive detailing, and UPS Access Point locations provide convenient shipping and courier services close by.