Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
702 reviews
5 stars
203
4 stars
159
3 stars
102
2 stars
62
1 star
176
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and incorrect orders, indicating a significant issue with staff efficiency and training.
Food Quality
Many reviews highlighted problems with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Staff Attitude
There were numerous complaints about rude or unprofessional behavior from staff, contributing to a negative customer experience.
Management Issues
Several customers noted poor management practices, including lack of organization and inadequate staffing, which exacerbated service delays.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their kindness and good service, suggesting that there are positive interactions amidst the overall issues.
- AAAnastasiaDec 9, 20253.0People running all over the place kind of chaotic I don't know if they're training new people or what but everyone seemed to be in a panic
- CGCal GNov 20, 20252.0Frosties are never frozen enough at this location. They are consistently melty/runny straight out of the machine.
- HHHartley HeissOct 12, 20255.0Fire biggie bag thanks a bunch you guys rock
- WVWelcome VampSep 6, 20251.0Just don't go here. You'll wait forever and they'll just rip you off. Spent $32 on food and waited over 20 minutes. When we got our chicken wraps there was barely anything in them. How can you charge so much and skimp on the food? Do better.
- TFTroy FranciscoJul 31, 20255.0let me give you some context. I’m a college student, Kent State to be exact. I’m currently a sophomore in college, and let me tell you. Every-time time I’ve ordered food from here whether it be via DoorDash, dining in or going to the drive-through. The experience is 10 out of 10. Despite what a lot of these reviews say I have not had a negative experience here. In fact the workers genuinely care about their job. there are days where I go out of my way to come to this fast food joint even if the roads are busy and the drive-through line is long, these workers care and I’ve never had a problem with my food. Do not let the negative reviews fool you
Frequently Asked Questions About Wendy's
Is Kent Main Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at this Wendy's location?
The drive-through is open daily from 6:00 AM to 2:00 AM.
Is the Kent Main Wendy's currently open?
Yes, this Wendy's location is open and committed to serving customers every day.
Does this Wendy's serve breakfast?
Yes, the Kent, OH Wendy's serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
Where can I find the menu and prices for this Wendy's?
You can view menu items and prices at https://order.wendys.com or via the Wendy's mobile app by selecting this location.
What payment methods are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's for delivery or takeout near Kent, OH?
Yes, delivery and takeout are available. Visit the Wendy's app or order.wendys.com to place your order and check delivery availability.
How can I contact Kent Main Wendy's for questions or feedback?
You can call the restaurant at (330) 673-1326 or reach customer care via Wendy's contact page online or by calling 888-624-8140.
What nearby places can I visit before or after dining at Wendy's?
Nearby places include USG of Kent State University, Dunkin' Donuts, Kent State University Study Abroad, Pj Cheese, Hickory, Dickory, Dock barbecue restaurant, and Papa Johns Pizza.
Are there other food options close to this Wendy's location?
Yes, nearby food options include Dunkin', Starbucks, BIBIBOP Asian Grill, Chipotle Mexican Grill, Burger King, and The Cleveland Bagel Cafe.
Is it easy to find this Wendy's near Kent State University?
Yes, Wendy's is located at 515 E. Main Street and is near multiple Kent State University campus buildings and services, making it convenient for students and visitors.