Wendy's

3.2
698 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
515 E. Main Street, Kent, OH
44240, United States

Hours

Reviews

3.2
698 reviews
5 stars
203
4 stars
158
3 stars
101
2 stars
60
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times at both the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.

Food Quality

Several customers noted that the food was often cold, stale, or poorly prepared, leading to dissatisfaction.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with reports of rudeness and inattentiveness.

Management Issues

Multiple reviews pointed to poor management practices, including inadequate staffing and lack of organization.
  • HH
    Hartley Heiss
    Oct 12, 2025
    5.0
    Fire biggie bag thanks a bunch you guys rock
  • WV
    Welcome Vamp
    Sep 6, 2025
    1.0
    Just don't go here. You'll wait forever and they'll just rip you off. Spent $32 on food and waited over 20 minutes. When we got our chicken wraps there was barely anything in them. How can you charge so much and skimp on the food? Do better.
  • TF
    Troy Francisco
    Jul 31, 2025
    5.0
    let me give you some context. I’m a college student, Kent State to be exact. I’m currently a sophomore in college, and let me tell you. Every-time time I’ve ordered food from here whether it be via DoorDash, dining in or going to the drive-through. The experience is 10 out of 10. Despite what a lot of these reviews say I have not had a negative experience here. In fact the workers genuinely care about their job. there are days where I go out of my way to come to this fast food joint even if the roads are busy and the drive-through line is long, these workers care and I’ve never had a problem with my food. Do not let the negative reviews fool you
  • GB
    George Burns
    Jul 24, 2025
    1.0
    I ran in to grab my order and leave and the worker was baffled I left my dog out in the car while I ran inside…. AC is on and windows are cracked and she kept staring out the window to get a view of of my vehicle details.
  • RW
    Robert Wilson
    Jul 17, 2025
    5.0
    I was really surprised with how good the breakfast was. I will definitely be visiting again in the future

Frequently Asked Questions About Wendy's

Is Kent Main Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.