Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,118 reviews
5 stars
425
4 stars
263
3 stars
175
2 stars
71
1 star
184
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported that the food was often cold, overcooked, or poorly assembled, leading to a disappointing dining experience.
Service Issues
Many reviews highlighted slow service, incorrect orders, and rude staff, contributing to a negative customer experience.
Cleanliness
Several customers noted that the restaurant was dirty, with sticky floors and unclean dining areas, which detracted from their overall impression.
Operational Problems
Frequent complaints about the restaurant being closed during posted hours and issues with the drive-thru service were common.
- AKallison kinsley2 days ago2.0Paid for cheese on my chicken alas no cheese. Paid for sauce for my fries alas no sauce. Would not recommend.
- EMEddie MullinsDec 29, 20254.0Dave Thomas approved
- TBTammy BruceNov 24, 20252.0Food was dry overcooked and messy
- ASAdam SchlaegelNov 16, 20254.0Great value and good fast food.
- KLKendra LudingtonNov 2, 20255.0Thank you for treating your customers with respect treating your job like you care and for the excellent hot food and respect that you showed
Frequently Asked Questions About Wendy's
Is Brimfield Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-thru service at this Wendy's location in Kent, OH?
The drive-thru at this Wendy's in Kent, OH is open daily from 6:00 AM to 1:00 AM.
Is this Wendy's location currently open?
Yes, this Wendys location is open and committed to serving quality food every day.
Does this Wendy's serve breakfast and what meals are available?
Yes, this location serves breakfast, lunch, and dinner with options like breakfast combos, sandwiches, coffee, and sides.
Can I order Wendy's for delivery or takeout online?
Yes, you can order delivery or takeout via the Wendy's app or at order.wendys.com by selecting this location.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via the Wendy's Contact page or Customer Satisfaction Survey, or call this location directly at (330) 678-3726.
Where can I find nutrition and allergen information for the menu items?
Nutrition and allergen info is available on the Wendy's menu website, mobile app, and in-restaurant posters with staff assistance.
Are there other fast food restaurants near this Wendy's in Kent, OH?
Yes, nearby fast food options include another Wendy's location and McDonald's.
What services or businesses are located near this Wendy's that customers might visit?
Nearby are DeVaul Buntain Insurance Agency, Sims Family Dentistry, and C C & Company Hair Salon, useful for errands before or after dining.
Are there any medical or health facilities close to this Wendy’s in Kent?
Yes, Akron General Medical Office Building, UH Brimfield Family Medicine, and Brimfield Family Medicine are nearby health centers.