Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,111 reviews
5 stars
422
4 stars
260
3 stars
175
2 stars
69
1 star
185
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned cold, poorly prepared, or incorrect food items, leading to dissatisfaction.
Cleanliness
Several customers noted that the restaurant was dirty, with sticky floors and unkempt dining areas.
Staffing Issues
Reviews indicated that the location is often understaffed, contributing to slow service and poor customer experiences.
Management Problems
Customers expressed concerns about unprofessional management and lack of accountability among staff.
- ASAdam SchlaegelNov 16, 20254.0Great value and good fast food.
- KZKendra Ludington Zetzer-Kirby-WilsonNov 2, 20255.0Thank you for treating your customers with respect treating your job like you care and for the excellent hot food and respect that you showed
- IDIan DixonOct 16, 20253.0Quick off/on the highway. Our burgers should have been chili meat a few hours before we got them. Chicken nuggets were cold. The fries were the only fresh part of the meal.
- DLDorine LinnenOct 9, 20251.0Service was fast but food was not up to expectations. Large Chilis were all liquid, meat was disgusting and hardly any beans. The chili loaded potato was all chili sauce and no beans or meat. Ordered a plain small burger and it came with cheese. I ordered a plain burger. So disappointed as Wendy's had always been the only fast food we eat. Not anymore.
- JBJoel BurkeOct 1, 20251.0Worst Wendy's in a 125 miles radius,lobby allways closed.im a driver so I suggest to other drivers to never choose this one..
Frequently Asked Questions About Wendy's
Is Brimfield Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kent, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kent, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (330) 678-3726.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Brimfield Wendy’s serve breakfast?
Yes, this Wendy’s location in Kent, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru service at this Wendy's location in Kent, OH?
The drive-thru at this Wendy's in Kent, OH is open daily from 6:00 AM to 1:00 AM.
Is this Wendy's location currently open?
Yes, this Wendys location is open and committed to serving quality food every day.
Does this Wendy's serve breakfast and what meals are available?
Yes, this location serves breakfast, lunch, and dinner with options like breakfast combos, sandwiches, coffee, and sides.
Can I order Wendy's for delivery or takeout online?
Yes, you can order delivery or takeout via the Wendy's app or at order.wendys.com by selecting this location.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via the Wendy's Contact page or Customer Satisfaction Survey, or call this location directly at (330) 678-3726.
Where can I find nutrition and allergen information for the menu items?
Nutrition and allergen info is available on the Wendy's menu website, mobile app, and in-restaurant posters with staff assistance.
Are there other fast food restaurants near this Wendy's in Kent, OH?
Yes, nearby fast food options include another Wendy's location and McDonald's.
What services or businesses are located near this Wendy's that customers might visit?
Nearby are DeVaul Buntain Insurance Agency, Sims Family Dentistry, and C C & Company Hair Salon, useful for errands before or after dining.
Are there any medical or health facilities close to this Wendy’s in Kent?
Yes, Akron General Medical Office Building, UH Brimfield Family Medicine, and Brimfield Family Medicine are nearby health centers.