Taco Bell

2.8
345 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 4098 Maplecrest Parkway in Kent. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4098 Maplecrest Parkway, Kent, OH
44240, United States

Hours

Reviews

2.8
345 reviews
5 stars
94
4 stars
50
3 stars
32
2 stars
28
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently rude and unhelpful staff, leading to a poor customer service experience.

Food Quality

Customers reported issues with food being cold, stale, or improperly prepared, with some expressing dissatisfaction with the overall taste.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and food prep areas, contributing to a negative impression of the location.

Wait Times

Many customers experienced long wait times in the drive-thru and for food orders, often exceeding 20 minutes.

Operational Issues

Frequent complaints about the location being closed during advertised hours and issues with order accuracy were noted.
  • TH
    Taya Hagerty
    4 days ago
    1.0
    Tried to order a breafast quesadilla the girl came on the speaker box and said "did you forget this location doesnt serve breakfast anymore?" I was really confused because her tone and overall question was super rude. No, I didn't know. Im not from around here. Reading some of the other reviews recently the workers in the morning are just rude. Do better.
  • AD
    Adam DiGeronimo
    5 days ago
    5.0
    Best bell around.
  • JR
    Jessica R
    6 days ago
    1.0
    I think the staff here needs a refresher in customer service. They act like you’re inconveniencing them by ordering food. I’m not looking for someone to be overly enthusiastic but damn you guys are straight rude.
  • AF
    Adina Findlay
    Oct 26, 2025
    2.0
    Just by the way, they don't serve breakfast at this location. They "haven't for a year now". My bad for asking 😅. Order wasn't correct, was missing one item. Food was mostly normal, but fries were particularly cold and stale.
  • QN
    Quinn Nestich
    Oct 19, 2025
    1.0
    literally just asked if they still had breakfast crunchwraps because I haven't been to tacobell in years, and the lady at the speaker had an attitude and answered rude as hell: "We don't have breakfast at all. Haven't had it in over a year." God forbid I ask a question. Genuinely no customer service.

Frequently Asked Questions About Taco Bell

What are the Taco Bell drive-through hours at 4098 Maplecrest Parkway in Kent, OH?

The Taco Bell drive-through is open from 9:00 AM to 3:00 AM Monday to Wednesday, extends to 4:00 AM Thursday to Saturday, and closes at 2:00 AM on Sunday.

Where is the Taco Bell located in Kent, Ohio?

It is located at 4098 Maplecrest Parkway, Kent, OH 44240, United States.