Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kent Subway® Restaurant at 1330 S Water St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and poor customer service.
Food Freshness
Many customers noted that the food was fresh and good, although there were complaints about inconsistent quality and specific items being unavailable.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the overall experience.
Staffing Issues
Several reviews mentioned that the location was often understaffed, leading to longer wait times and service delays.
Operational Hours
Customers expressed frustration with the store's inconsistent hours, reporting instances of being unable to enter during posted business hours.
LS
laura sensenbrenner
Dec 19, 2025
5.0
charismatic young man who helped friday december 19th at 11:40am you deserve a raise. best sandwich i’ve ever had.
QN
Quinn Nestich
Nov 28, 2025
5.0
Came in during a snowstorm on Black Friday. The woman working (By herself) was Ann, who was extremely nice and made our sandwiches well. She is a very very sweet lady and made my husband and I both feel welcome.
AF
Alyson Finch
Nov 5, 2025
1.0
very poor service, my friend and i went inside and there was a little bit of a line so we decided to wait, they didn’t say anything to us. but then she finishes the guys order in front of us and then she decides to tell us that they only have white bread. they didn’t tell us that as soon as we walked in and just let us stand there for 10 mins. very poor customer service.
DI
Dee Irons
Sep 30, 2025
4.0
Food seemed a little off compared to other subways the girl that made our food was supper friendly and nice but the guy that cashed us out just turned walked away as soon as I taped my card and did not say a word
AG
Annette G
Sep 11, 2025
1.0
The manager at this place is one of the most rudest people I have met. Definitely won’t go back
Where is the Subway restaurant located in Kent, Ohio?
The Subway restaurant is located at 1330 S Water St, Portage, Kent, OH 44240, USA.
What are the operating hours of this Subway location?
The Subway in Kent is open every day from 9:30 AM to 10:00 PM and closed on November 27, 2025 for the holiday.
Does this Subway offer delivery services?
Yes, this Subway location provides delivery service for customer convenience.
Can I dine in at this Subway restaurant?
Yes, the Subway in Kent serves dine-in customers as well as takeout.
Does the Subway in Kent offer catering services?
Yes, catering services are available to assist with any catering needs.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
How can I place an order online for pickup or delivery?
You can place an order online or via the Subway app at https://subway.com/en-us/restaurant/25783-0/menu
What nearby movie theaters can I visit before or after having a meal at Subway?
You can visit Kent Plaza Theatres 10 and Kent Plaza Cinemas, both nearby cinemas that offer entertainment options close to the Subway location.
Are there other fast food or sandwich options close to Subway at 1330 S Water St?
Yes, nearby options include Mr. Hero and McDonald's for fast food and sandwich meals.
What local shops or services are near the Subway in Kent for additional errands or leisure?
Nearby are establishments like Family Dollar for shopping, Pizaaaz Hair Design & Color Studio for beauty services, and Katie's Korner Ice Cream for a sweet treat.