About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kent Subway® Restaurant at 1330 S Water St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.6
194 reviews
5 stars
87
4 stars
28
3 stars
32
2 stars
11
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and poor customer service.
Food Freshness
Many customers noted that the food was fresh and good, although there were complaints about inconsistent quality and specific items being unavailable.
Cleanliness
The restaurant was generally reported as clean, but some customers mentioned dirty tables and unsanitary conditions.
Staffing Issues
Several reviews highlighted that the location was often understaffed, leading to longer wait times and service delays.
Operational Hours
Customers frequently expressed frustration with the store not adhering to posted hours, often finding it closed during business hours.
- AFAlyson FinchNov 5, 20251.0very poor service, my friend and i went inside and there was a little bit of a line so we decided to wait, they didn’t say anything to us. but then she finishes the guys order in front of us and then she decides to tell us that they only have white bread. they didn’t tell us that as soon as we walked in and just let us stand there for 10 mins. very poor customer service.
- DIDee IronsSep 30, 20254.0Food seemed a little off compared to other subways the girl that made our food was supper friendly and nice but the guy that cashed us out just turned walked away as soon as I taped my card and did not say a word
- AGAnnette GSep 11, 20251.0The manager at this place is one of the most rudest people I have met. Definitely won’t go back
- RWRob WaltzSep 10, 20253.0Only one person working so it took longer than expected to get the sub. The person working did a great job but she should have had help.
- DFDirisha FontanaAug 24, 20255.0Good food the kid named Kaylieh was by herself and handled a crazy number of customers. She handled it with grace and professionalism. Give this kid a raise!
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Kent, Ohio?
The Subway restaurant is located at 1330 S Water St, Portage, Kent, OH 44240, USA.
What are the operating hours of this Subway location?
The Subway in Kent is open every day from 9:30 AM to 10:00 PM and closed on November 27, 2025 for the holiday.
Does this Subway offer delivery services?
Yes, this Subway location provides delivery service for customer convenience.
Can I dine in at this Subway restaurant?
Yes, the Subway in Kent serves dine-in customers as well as takeout.
Does the Subway in Kent offer catering services?
Yes, catering services are available to assist with any catering needs.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
How can I place an order online for pickup or delivery?
You can place an order online or via the Subway app at https://subway.com/en-us/restaurant/25783-0/menu
What nearby movie theaters can I visit before or after having a meal at Subway?
You can visit Kent Plaza Theatres 10 and Kent Plaza Cinemas, both nearby cinemas that offer entertainment options close to the Subway location.
Are there other fast food or sandwich options close to Subway at 1330 S Water St?
Yes, nearby options include Mr. Hero and McDonald's for fast food and sandwich meals.
What local shops or services are near the Subway in Kent for additional errands or leisure?
Nearby are establishments like Family Dollar for shopping, Pizaaaz Hair Design & Color Studio for beauty services, and Katie's Korner Ice Cream for a sweet treat.