Subway

Reviews

• BT

  Brad Turner

  2 days ago
  1.0
  Extremely rude staff and they will short you on meat.
• BB

  Brock Baughman

  5 days ago
  1.0
  Likely a college student working, keep expectations low.
• MK

  Molly Keekee

  Feb 20, 2026
  1.0
  Normally subway is a good spot to stop by but it has been very short staffed for a while. While I know short staffing causes stress unfortunately I do not think that means be rude to customers. Tonight it was super backed up with both mobile orders and people waiting in line. I watched who I believe was Denise as her name tag was hard to read since it was above her ear not in front like the young gentleman. She was incredibly rude to multiple customers and was complaining to them about one guy who ran out to get his wallet. While she was not rude to me it is frustrating to watch. Especially because everyone is human and makes mistakes but forgetting the wallet which is less than a minute away is not a reason to talk crap to the other customers in line and tell them how you don’t have time for that. And then taking it out on others. If there are two people both should be able to ring out customers it holds up the line as well. However I will state most people who place mobile orders want to skip the wait. It’s frustrating to wait so long when people in line were served faster and I placed ahead of time.
• BD

  Brooke Dorcheff

  Feb 9, 2026
  1.0
  It’s likely not the fault of the one staff member who has been working the last two times I’ve tried to stop in to get food. Both of these times (today and 3 days ago) it is just one lone worker running the entire store so the wait time is at least 20-30 minutes per person. I’m sure if they had more people working, the service and food quality would be much better. Shame on the higher ups in the company for even forcing them to stay open while this understaffed. Hire more people or close the store like they did to the one on East Main Street in Kent.
• LS

  laura sensenbrenner

  Dec 19, 2025
  5.0
  charismatic young man who helped friday december 19th at 11:40am you deserve a raise. best sandwich i’ve ever had.