Subway

3.6
196 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kent Subway® Restaurant at 1330 S Water St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1330 S Water St, Kent, OH
44240, United States

Hours

Reviews

3.6
196 reviews
5 stars
89
4 stars
28
3 stars
32
2 stars
11
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and poor customer service.

Food Freshness

Many customers noted that the food was fresh and good, although there were complaints about inconsistent quality and specific items being unavailable.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the overall experience.

Staffing Issues

Several reviews mentioned that the location was often understaffed, leading to longer wait times and service delays.

Operational Hours

Customers expressed frustration with the store's inconsistent hours, reporting instances of being unable to enter during posted business hours.
  • LS
    laura sensenbrenner
    Dec 19, 2025
    5.0
    charismatic young man who helped friday december 19th at 11:40am you deserve a raise. best sandwich i’ve ever had.
  • QN
    Quinn Nestich
    Nov 28, 2025
    5.0
    Came in during a snowstorm on Black Friday. The woman working (By herself) was Ann, who was extremely nice and made our sandwiches well. She is a very very sweet lady and made my husband and I both feel welcome.
  • AF
    Alyson Finch
    Nov 5, 2025
    1.0
    very poor service, my friend and i went inside and there was a little bit of a line so we decided to wait, they didn’t say anything to us. but then she finishes the guys order in front of us and then she decides to tell us that they only have white bread. they didn’t tell us that as soon as we walked in and just let us stand there for 10 mins. very poor customer service.
  • DI
    Dee Irons
    Sep 30, 2025
    4.0
    Food seemed a little off compared to other subways the girl that made our food was supper friendly and nice but the guy that cashed us out just turned walked away as soon as I taped my card and did not say a word
  • AG
    Annette G
    Sep 11, 2025
    1.0
    The manager at this place is one of the most rudest people I have met. Definitely won’t go back

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Kent, Ohio?

The Subway restaurant is located at 1330 S Water St, Portage, Kent, OH 44240, USA.

What are the operating hours of this Subway location?

The Subway in Kent is open every day from 9:30 AM to 10:00 PM and closed on November 27, 2025 for the holiday.