Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Kent is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
484 reviews
5 stars
199
4 stars
124
3 stars
46
2 stars
44
1 star
71
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about portion sizes, freshness, and incorrect items.
Pricing Concerns
Numerous customers expressed dissatisfaction with the high prices relative to the quality and quantity of food received.
Atmosphere
The atmosphere was described as tense and uninviting, with complaints about noise levels and cleanliness.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting specific items they enjoyed.
- JJJonathanDec 27, 20254.0Panera is good when you're sick but I spent $40 on mostly bread 🙃
- AHAlex HartDec 7, 20251.0So damn overpriced. Panera has gone the way of chipotle. RIP.
- NKNoah KannalNov 23, 20251.0Have gone to this Panera twice in the last month. Both times waited over 20mins in the drive thru line. Neither of these times did anybody come out and even acknowledge that it would take a little longer than usual. Horrible customer service. On the second time coming through, I was the ONLY vehicle waiting in line. We ordered a cup of soup and a side salad, that's it! Waited over 20 minutes and when the girl working the window gave us our food, no sorry, no offering to make it right, nothing. Will never be coming back to this specific location and will tell all of my family and friends to avoid this Panera Bread. They SUCK
- AOAlan OlsonNov 17, 20253.0Food was hot and tasty. I didn't like how one person would take a big table and spread out with their computer and such.
- TQTedd QuinlanOct 5, 20255.0It's panera. It's fine. You know what you're are getting.
Frequently Asked Questions About Panera Bread
Does Panera Bread Kent accept reservations?
No, Panera Bread Kent does not accept reservations.
What are the operating hours for Panera Bread Kent?
Panera Bread Kent is open Monday to Friday from 6:30 AM to 9:00 PM, Saturdays from 7:00 AM to 9:00 PM, and Sundays from 7:00 AM to 8:00 PM.
What services does Panera Bread Kent offer?
Panera Bread Kent offers dine-in, drive-thru, pick-up, and delivery services.
Can I order food online from Panera Bread Kent?
Yes, you can order online for delivery or rapid pick-up through their website or mobile app.
What types of meals are served at Panera Bread Kent?
Panera Bread Kent serves breakfast, lunch, brunch, and dinner.
What payment options are accepted at Panera Bread Kent?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What is the atmosphere and attire recommended at Panera Bread Kent?
The atmosphere is warm and welcoming with a casual attire recommendation.
What are some popular nearby places a visitor might want to check out before or after visiting Panera Bread Kent?
Nearby places include Cricket Wireless inside Gamestop, Chipotle Mexican Grill, and Dairy Queen Grill and Chill, offering a variety of shopping and dining options close by.
Are there any coffee shops near Panera Bread Kent where I can enjoy more options?
Yes, nearby coffee options include Dunkin' and Starbucks, both located conveniently close to Panera Bread Kent.
Is there convenient mobile phone service retail near Panera Bread Kent?
Yes, there are multiple mobile phone stores nearby, including Cricket Wireless inside Gamestop, AT&T Brimfield, and the AT&T Store.