Brand Certified
Five Guys
4.4(1030 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
623 East Main Street, Kent, OH
44240, United States
Certified by Five Guys • Feb 22, 2026
(330) 673-6666
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/623-east-main-street
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 623 East Main Street in Kent is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.4
1,030 reviews
5 stars
657
4 stars
232
3 stars
83
2 stars
26
1 star
32
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers and fries for being delicious and fresh, with many noting the generous portions of fries.
Service Issues
Several reviews highlighted problems with order accuracy and slow service, with some customers expressing frustration over long wait times and incorrect orders.
Pricing Concerns
Many customers felt that the prices were too high for the food offered, with comments about price gouging and the overall cost being a deterrent.
Cleanliness and Atmosphere
The restaurant was generally described as clean, but some reviews mentioned a need for better maintenance and a more inviting atmosphere.
Staff Friendliness
Positive feedback was given regarding the friendly and helpful staff, contributing to a pleasant dining experience.
- MRM RFeb 1, 20261.0Ordered a large fry, got less than what used to be a small fry.
- LMLia MacJan 19, 20261.0If I could give zero stars I would, I did a pick up order for this location and my food was completely wrong! My bill was over 30 dollars just for everything to be wrong except the fries! I called this location and got put on hold, I am currently still on hold for going on 30+ minutes with no one coming back to the phone to see what I need! Customer service for January 19th 2026 is terrible!
- WMWilliam MoraJan 18, 20265.0Amazing Burgers
- MMMartina MorseJan 16, 20262.0Apparently, the rocket science classes were all full over at kent state so the students decided to work here. Pray tell why is it alright to shove everything into ONE BAG?!?!?! Wanna know why costumers lose their minds and complain and piss and moan so much? It's because apparently it takes a genius to understand not to put greasy fries on top of your burgers and then when we call and complain you give us a lead instead of an actual supervisor or manager and nothing gets fixed. No, fast food is not rocket science but if it was, you guys would fail and the bags of fries, really?!?!? It's stupid and repetitive in cutting the prices, what that paper cup get too expensive so you guys decided to cheap out? The next time all the fries are shoved into one bag, im gonna flip because it's ridiculous. DO BETTER
- MMMikeJan 8, 20265.0Good food fries tasted freshly sliced
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does the Five Guys location in Kent accept reservations?
No, this Five Guys location does not accept reservations.
What are the opening hours for dining at Five Guys in Kent?
Five Guys in Kent is open every day from 11:00 AM to 10:00 PM.
Does Five Guys Kent offer delivery and what are the delivery hours?
Yes, Five Guys Kent offers delivery service daily from 11:00 AM to 9:30 PM. You can order online at their delivery website.
Can I customize my burger or milkshake at Five Guys Kent?
Yes, you can customize your burger in more than 250,000 ways and choose from over 1,000 milkshake combinations at Five Guys Kent.
What payment methods are accepted at Five Guys Kent?
Five Guys Kent accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa cards.
Is Five Guys Kent wheelchair accessible?
Yes, Five Guys Kent has wheelchair accessible entrance, parking, seating, and restroom facilities.
Does Five Guys Kent provide options suitable for children?
Yes, Five Guys Kent welcomes children and offers a children's menu and high chairs for young guests.
What nearby restaurants can I visit if I want other dining options near Five Guys Kent?
Near Five Guys Kent, you can find Chipotle Mexican Grill, Burger King, Taco Bell, Wendy's, Dunkin', Papa Johns Pizza, Pj Cheese, and Hickory, Dickory, Dock for diverse dining options.
Are there any nearby attractions or campus facilities near Five Guys Kent?
Yes, Five Guys Kent is close to Kent State University with facilities such as the Center for Adult and Veteran Services, the College of Arts and Sciences, Rockwell Hall library, the Kent State University Museum, and Manchester Field for your visit before or after dining.
How can nearby public transit or community resources help me find Five Guys in Kent?
Nearby community services and university buildings like the USG of Kent State University and social organizations provide landmarks to help locate Five Guys easily, and Circle K convenience store is also nearby for quick stops.
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