Brand Certified
Dunkin'
3.7(195 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1625 S Water St, Kent, OH
44240, United States
Certified by Dunkin' • Feb 22, 2026
(330) 548-5788
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Kent, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.7
195 reviews
5 stars
101
4 stars
31
3 stars
11
2 stars
8
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to go above and beyond.
Order Accuracy
There were numerous complaints about incorrect orders and issues with mobile orders, indicating a lack of consistency in order fulfillment.
Food Quality
Several reviews mentioned poor food quality, including stale donuts and poorly prepared items, leading to dissatisfaction.
Service Speed
Customers reported slow service, particularly in the drive-thru, with long wait times being a common issue.
Cleanliness
Some reviews noted that the location was clean and well-maintained, contributing positively to the overall experience.
- EPEthan Prater1 day ago1.0The quality control of this Dunkin' Donuts is the worst that I've seen. I stopped by after a few early classes for some donuts and coffee, and when I received my chocolate vanilla creme-filled donut it was not only the smallest donut I've ever seen (my hands aren't very large), but also stale. There was nearly no vanilla creme inside, and I'm just overall really disappointed.
- BHBenny HenryFeb 1, 20261.0The manger was very rude in person and when I called the store. I didn’t get the 4 donuts I wanted (why I drove to that store), they replaced them with random ones and didn’t help much with the refunding process.
- LDLanna DellickJan 10, 20261.0The workers were all very kind so I feel bad leaving this review but WOW were mine and my boyfriend’s drinks terrible, I feel like I wasted $8 because they were honestly undrinkable.
- TDTom DeeJan 3, 20261.0I guess knowing how to read is not a requirement for a job with this company. Every time I go there something is wrong with my order. I ordered a small mint tea with four Splenda and I got some breakfast bowl tea stuff. I was late for work but I had to go back and get the right tea
- LCLori CarboneDec 20, 20255.0Great customer service and tasty food. Got order right
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website