Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Kent, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
193 reviews
5 stars
101
4 stars
31
3 stars
11
2 stars
8
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised the friendly service, others reported rude or unhelpful interactions.
Food Quality
Many customers expressed dissatisfaction with the food quality, citing stale donuts, burnt items, and incorrect orders.
Speed of Service
Service speed is inconsistent; some reviews highlight quick service, while others complain about long wait times, especially for mobile orders.
Availability of Items
Numerous complaints about the frequent unavailability of donuts and other menu items, particularly later in the day.
Cleanliness
Some customers noted that the location is clean and well-maintained, contributing positively to their experience.
- LDLanna Dellick1 day ago1.0The workers were all very kind so I feel bad leaving this review but WOW were mine and my boyfriend’s drinks terrible, I feel like I wasted $8 because they were honestly undrinkable.
- TDTom DeeJan 3, 20261.0I guess knowing how to read is not a requirement for a job with this company. Every time I go there something is wrong with my order. I ordered a small mint tea with four Splenda and I got some breakfast bowl tea stuff. I was late for work but I had to go back and get the right tea
- LCLori CarboneDec 20, 20255.0Great customer service and tasty food. Got order right
- BPBrittany ParkerDec 4, 20255.0The staff here deserves 10 stars!!! I placed a mobile order for my cousin to pick up because it is her birthday! I called the store and asked if they could write happy birthday on the cup! Just for something a little special! The person I spoke too was so eager to do so and extremely friendly!!! Not only did they write on the cup, they also gathered around the drive thru window to yell happy birthday, and also gave her a donut on them!!! They didn’t have to do any of it at all, but THEY DID!!!!
- ESEric SmithNov 22, 20251.0I literally get the $6 meal deal. Before I can get to the window my food is ready, but That medium hot cup of coffee forget it. Seven out of ten times "please pull around" medium coffee four creams four sugars just cant be sent out in a timely manner. It took five minutes today for my cup. Needs just shut down everybody fired and somebody else run the place.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Kent, OH?
Dunkin' in Kent, OH is open Monday to Friday from 4:00 AM to 9:00 PM, and on weekends from 6:00 AM to 9:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What kind of food and drinks can I get at Dunkin' in Kent?
You can enjoy coffee, espresso, breakfast sandwiches, donuts, tea, and seasonal items like the Cookie Butter Cloud Latte and Peppermint Mocha.
Can I order Dunkin' products ahead through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location offers a drive-thru service for customers.
Where is Dunkin' in Kent located?
Dunkin' is located at 1625 S Water St, Portage, Kent, OH 44240, across from Marc's and Key Bank.
What nearby banks can I visit near this Dunkin'?
You can visit KeyBank and Fifth Third Bank near Dunkin', both convenient for your banking needs before or after grabbing a coffee.
Are there any dining options near Dunkin' in Kent?
Nearby dining options include Mike's Place, an American restaurant and bar, and Bob Evans, known for breakfast and brunch.
What healthcare facilities are near Dunkin' in Kent?
Nearby healthcare facilities include Kent Outpatient Services Center, UH Kent Health Center, and Ultrich Professional Group for various medical services.
Is Wi-Fi available at Dunkin' in Kent?
Yes, Dunkin' offers free Wi-Fi to customers at this location.