Dunkin'

3.8
189 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kent, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1625 S Water St, Kent, OH
44240, United States

Hours

Reviews

3.8
189 reviews
5 stars
100
4 stars
31
3 stars
10
2 stars
8
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly interactions while others faced rudeness and long wait times.

Order Accuracy

Many customers expressed frustration with incorrect orders and issues with mobile order fulfillment.

Food Quality

Feedback indicated that food items were often poorly prepared, with complaints about cold or burnt food.

Cleanliness

The location received praise for cleanliness, but some reviews noted unsanitary conditions and a lack of available donuts.

Drive-Thru Experience

The drive-thru was frequently criticized for long wait times and poor organization.
  • ES
    Eric Smith
    2 days ago
    1.0
    I literally get the $6 meal deal. Before I can get to the window my food is ready, but That medium hot cup of coffee forget it. Seven out of ten times "please pull around" medium coffee four creams four sugars just cant be sent out in a timely manner. It took five minutes today for my cup. Needs just shut down everybody fired and somebody else run the place.
  • DW
    Dianna Walsh
    Nov 17, 2025
    1.0
    Food is terrible. I always get coffee and a donut. The girls are extremely rude and short. Management needs to do something about these attitudes! I wait 10 minutes in line every day. It’s fast food right??? When going inside you will wait a while before someone even looks at you. Corporate needs to take a look closely at this store. Most reviews are poor. Wild how this location is still open!
  • HB
    Hunny Bee
    Nov 14, 2025
    3.0
    Slow service... Waited like 5 minutes in the drive thru, with only 2 cars ahead of me. And they gave me a donut that seemed a week old!
  • JJ
    Jeremiah Zofchak (Jeremi)
    Nov 14, 2025
    1.0
    This is the worst Dunkin’ Donuts on earth. They don’t make their own donuts. The ones they get are shipped in and they are stale. not even good at all. And today is the second time I've gotten a spoilerd choc milk out of there cooler
  • AA
    amber allen
    Oct 18, 2025
    1.0
    Terrible service waited too long and they all look at you stupid. Waited for the line in the drive threw To go down before taking my order told us to go around because they spilled it then my husband went inside because they still didn't make it.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Kent, OH?

Dunkin' in Kent, OH is open Monday to Friday from 4:00 AM to 9:00 PM, and on weekends from 6:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.