Dunkin'

3.8
190 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kent, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1625 S Water St, Kent, OH
44240, United States

Hours

Reviews

3.8
190 reviews
5 stars
100
4 stars
31
3 stars
11
2 stars
8
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru and for mobile orders.

Food Quality

Many reviews highlighted issues with food quality, including stale donuts and poorly prepared items.

Staff Attitude

Customer experiences with staff varied, with some praising friendliness while others reported rudeness and poor service.

Order Accuracy

Numerous customers experienced issues with incorrect orders and items being unavailable.

Cleanliness

Some customers noted that the location was clean and well-maintained, while others had negative experiences.
  • BP
    Brittany Parker
    3 days ago
    5.0
    The staff here deserves 10 stars!!! I placed a mobile order for my cousin to pick up because it is her birthday! I called the store and asked if they could write happy birthday on the cup! Just for something a little special! The person I spoke too was so eager to do so and extremely friendly!!! Not only did they write on the cup, they also gathered around the drive thru window to yell happy birthday, and also gave her a donut on them!!! They didn’t have to do any of it at all, but THEY DID!!!!
  • ES
    Eric Smith
    Nov 22, 2025
    1.0
    I literally get the $6 meal deal. Before I can get to the window my food is ready, but That medium hot cup of coffee forget it. Seven out of ten times "please pull around" medium coffee four creams four sugars just cant be sent out in a timely manner. It took five minutes today for my cup. Needs just shut down everybody fired and somebody else run the place.
  • DW
    Dianna Walsh
    Nov 17, 2025
    1.0
    Food is terrible. I always get coffee and a donut. The girls are extremely rude and short. Management needs to do something about these attitudes! I wait 10 minutes in line every day. It’s fast food right??? When going inside you will wait a while before someone even looks at you. Corporate needs to take a look closely at this store. Most reviews are poor. Wild how this location is still open!
  • HB
    Hunny Bee
    Nov 14, 2025
    3.0
    Slow service... Waited like 5 minutes in the drive thru, with only 2 cars ahead of me. And they gave me a donut that seemed a week old!
  • JJ
    Jeremiah Zofchak (Jeremi)
    Nov 14, 2025
    1.0
    This is the worst Dunkin’ Donuts on earth. They don’t make their own donuts. The ones they get are shipped in and they are stale. not even good at all. And today is the second time I've gotten a spoilerd choc milk out of there cooler

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Kent, OH?

Dunkin' in Kent, OH is open Monday to Friday from 4:00 AM to 9:00 PM, and on weekends from 6:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.