Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Kent, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
500 reviews
5 stars
246
4 stars
106
3 stars
44
2 stars
34
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and inattentive staff, with frequent complaints about order mistakes and poor communication.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong drink preparations.
Speed of Service
Customers frequently mentioned long wait times for orders, both in-store and drive-thru, with some experiencing delays even when the store was not busy.
Product Quality
While some customers enjoyed the food and drinks, there were consistent complaints about items being served cold or not made to standard.
Cleanliness and Atmosphere
Several reviews noted a lack of cleanliness and a negative atmosphere, with some customers feeling uncomfortable due to staff behavior.
- DVDaniel VegaJan 4, 20261.0I placed a mobile order and when I came after it said it was ready. I stood there waiting, seeing six customers get their food before me just to overhear that the place was completely out of donuts, my order was just for donuts. Nobody asked what my order was and I couldn’t even get a refund because on their end they already completed the order without actually making it.
- SFSteve FaberDec 12, 20253.0Had to park next door very busy.
- LSLuke SmithDec 8, 20251.0Lazyyyyy!!! Super lazy, and seems like they have nothing in stock either.
- DHDave G HahnNov 19, 20255.0Their bread tastes good. Too good. I'm not sure what kind of super refined sugar they are using, but without fail a couple of hours later I have the strongest cravings for more. Dangerously delicious.
- BBbellaNov 15, 20251.0This Dunkin' is always extremely rude, very judgmental when I go to order my coffee and a simple order takes 5+ minutes. When I receive my coffee it is never correct, I have gone to this establishment numerous times to ensure this is a one time mistake. It is a repeat occurrence, I order Dunkin' for simplicity in my morning and always have to make a stop home to fix my coffee.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in Kent, OH?
Dunkin' in Kent, OH is open Monday to Friday from 5:00 AM to 9:00 PM, and on weekends from 6:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
Where is Dunkin' located in Kent, OH?
Dunkin' is located at 527 East Main St, Portage, Kent, OH 44240, across from Kent State University campus.
What special seasonal drinks does Dunkin' offer during the holiday season?
During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead with the Dunkin' mobile app?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
What types of food and beverages are available at this Dunkin'?
Dunkin' serves coffee, espresso, donuts, breakfast sandwiches, tea, brunch, breakfast, lunch, and dinner items with vegetarian options and late-night food available.
Is Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin'.
What nearby places can I visit before or after my Dunkin' visit?
You can visit nearby Kent State University buildings like the Kent State University Study Abroad, the USG of Kent State University, or enjoy other dining options like Wendy's, Burger King, Chipotle Mexican Grill, and Starbucks nearby.
How can I get to Dunkin' if I am on the Kent State University campus?
Dunkin' is located at 527 East Main St, across from Kent State University campus, making it an easy walk or a short drive from the campus. It is a convenient stop for students and staff looking for coffee or breakfast.