Dunkin'

Reviews

• DH

  Dave G Hahn

  5 days ago
  5.0
  Their bread tastes good. Too good. I'm not sure what kind of super refined sugar they are using, but without fail a couple of hours later I have the strongest cravings for more. Dangerously delicious.
• BB

  bella

  Nov 15, 2025
  1.0
  This Dunkin' is always extremely rude, very judgmental when I go to order my coffee and a simple order takes 5+ minutes. When I receive my coffee it is never correct, I have gone to this establishment numerous times to ensure this is a one time mistake. It is a repeat occurrence, I order Dunkin' for simplicity in my morning and always have to make a stop home to fix my coffee.
• LA

  leila abderrazzaq

  Oct 27, 2025
  2.0
  rudest service workers i’ve ever experienced. i’ve been coming here for years because it’s close to campus and just this past 6 months, everyone has become so nasty and rude. i can’t even place a to go order without the lady on the mic cutting me off every 5 seconds. especially the gal with the black hair and bangs. they seriously need to kick her off the headset. absolute rudest service worker i’ve ever met.
• BR

  Brandon Robare

  Oct 23, 2025
  5.0
  Very nice staff and good spot to study and meet with friends
• JS

  Julianna Schuler

  Oct 17, 2025
  2.0
  This Dunkin used to be good, however, there have been serious issues with it recently. Many times in the past few months, there have been long waits for in store orders, burnt food, straight up out of something and not informing 20+ minutes while we wait, needing to pull to the curb, etc. Today specifically, I visited around 12pm with my friend, we placed our orders in the drive through. We pulled up and the worker at the window wasn't very pleasant to start with. After we told her we had two orders and paid, she handed us our donuts then disappeared. Then, another worker came up and asked if we were waiting on drinks. She was very nice! I got handed my drink, which was actually placed after my friend's, so we still had to wait on hers. At this point we have been sitting at the window for maybe 3-5 minutes. The first worker came back, and my friend politely asked about her drink, and when she got her drink, handed it to my friend and said "HERE.". How rude! I never leave negative reviews for places because I have worked retail and I understand that it can be hard and stressful, but this interaction was enough that I felt the need to. TLDR: If you go to Kent State, drive to the Dunkin by Mike's Place instead of this one. It is usually more consistent and the workers are all kind. The silver lining today was the drink was good, but I can't say that for every visit.

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