Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.2
507 reviews
5 stars
289
4 stars
118
3 stars
50
2 stars
20
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many reviews highlighted poor customer service, with instances of rude staff and mishandled complaints.
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Food Quality
Feedback on food quality was mixed, with some praising fresh items while others complained about cold or poorly prepared food.
Friendly Staff
Despite the negative experiences, several customers noted friendly and helpful staff members during their visits.
- KRKyle ReganDec 29, 20255.0This Dairy Queen was a great experience from start to finish. The food was prepared with real care and attention, and everything tasted fresh and well made. It also feels like a family-run franchise, which really shows in the service. Friendly atmosphere, quality food, and a place I’ll definitely be coming back to again.
- JJjamal jones. jrNov 19, 20255.0best banana split ever.
- CAChip AdamsNov 15, 20255.011 14 25 8.00 pm hot food. All the employees friendly. Great place a +
- SSStacy SalleeAug 9, 20252.0Have had two delivery orders from this location. First time they completely missed two items. The second time they didn’t bother to send the queso with the breadsticks and my blizzard toppings were all at the bottom. The quality control needs some serious work. Won’t be ordering from this location again.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 1443 S Water St, Kent, OH 44240-3847, USA.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 10:00 PM.
What type of food does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the location welcomes families and is good for kids, offering seating and a family-friendly environment.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup via their ordering website.
Are there any special deals available at Dairy Queen Grill & Chill?
Exclusive deals can be accessed by downloading the Dairy Queen app as advertised in their featured message.
What are some nearby places to Dairy Queen Grill & Chill for entertainment?
Nearby entertainment options include Kent Plaza Theatres 10, Kent Plaza Cinemas, and Moviescoop Kent Plaza Cinemas - all great for catching a movie before or after your visit.
Are there other food options near Dairy Queen Grill & Chill?
Yes, nearby food options include Domino's Pizza, Katie's Korner Ice Cream, Mr. Hero sandwich shop, Subway, and Eldorado's Pizza Pie pub.
What nearby places can I visit for fitness or wellness near Dairy Queen Grill & Chill?
Nearby wellness and fitness locations include Planet Fitness - Kent, OH gym, Sante Massage Therapy beauty salon, and 4th Gen Salon and Spa for beauty and spa services.