Dairy Queen Grill & Chill

4.3
573 reviews
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Business Details

4050 Cascades Blvd, Unit A, Kent, OH
44240-8034, United States
(330) 968-6155
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
4050 Cascades Blvd, Unit A, Kent, OH
44240-8034, United States

Hours

Reviews

4.3
573 reviews
5 stars
350
4 stars
127
3 stars
44
2 stars
21
1 star
31

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the location for its outstanding commitment to cleanliness, noting daily deep cleans and a spotless environment.

Food Quality

While many enjoyed the food, there were several complaints about incorrect orders and inconsistent quality, particularly with chicken and blizzards.

Service Experience

The service received mixed reviews; while some customers highlighted friendly and efficient staff, others reported issues with order accuracy and staff training.

Value for Money

Customers appreciated the value of meals and special deals, although some noted that prices were higher than other locations.

Family-Friendly

The establishment is recognized as a family-friendly place, with many customers mentioning it as a favorite for kids and enjoyable for all ages.
  • JG
    Joseph Getz
    5 days ago
    2.0
    Just ran through for 2 blizzards and a large fry. Fries are good but both blizzards were pure ice cream (no toppings) after the first quarter of the shake. For almost eighteen dollars for straight ice cream isn't cool. Dude at the window was chill tho.
  • CL
    Chris LeComte
    Nov 15, 2025
    5.0
    An amazing location. Owners should be proud. Food is always excellent and service is engaged. People sleep on DQ’s burgers…amazing.
  • JL
    Jonas Lawrence
    Oct 27, 2025
    5.0
    The queen of clean. This location successfully positions itself as a better fast-food option, primarily due to its outstanding commitment to cleanliness. It's incredibly reassuring to know that the workers perform daily deep cleans, even pulling out equipment to sanitize the hard-to-reach areas. In an industry where hygiene can sometimes be questionable, this dedication to a spotless environment—confirmed by someone who works there and still happily eats there—makes a huge difference in the dining experience.
  • DP
    David Parry
    Oct 23, 2025
    5.0
    The food and service are always excellent.
  • JS
    Jennifer Scull
    Aug 10, 2025
    5.0
    Always brings a smile at any age.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the daily operating hours of Dairy Queen Grill & Chill in Kent, OH?

Dairy Queen Grill & Chill in Kent, OH operates daily from 10:00 AM to 10:00 PM.

Is Dairy Queen Grill & Chill open on major holidays?

The location is closed on November 27, 2025 and December 25, 2025. It has reduced hours on December 24, 2025 (10:00 AM to 5:00 PM), December 31, 2025 (10:00 AM to 6:00 PM), and January 1, 2026 (12:00 PM to 8:00 PM).