Dairy Queen Grill & Chill

4.3
577 reviews
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Business Details

4050 Cascades Blvd, Unit A, Kent, OH
44240-8034, United States
(330) 968-6155
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
4050 Cascades Blvd, Unit A, Kent, OH
44240-8034, United States

Hours

Reviews

4.3
577 reviews
5 stars
353
4 stars
128
3 stars
44
2 stars
21
1 star
31

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the ice cream and burgers, but there were multiple complaints about incorrect orders and inconsistent food quality.

Service

While many reviews praised the friendly and helpful staff, there were notable instances of poor service, including incorrect orders and lack of attention to detail.

Cleanliness

The location is frequently described as clean and well-maintained, contributing positively to the overall dining experience.

Value

Some customers felt that prices were higher than average for fast food, leading to mixed feelings about the value for money.
  • JJ
    Jenn
    2 days ago
    5.0
    I come to this location for lunch with my client and the workers are always so sweet! The place is always spotless as well!
  • MF
    Margo Faidley
    Dec 20, 2025
    5.0
    Food is always great as well as the employees being super nice
  • JG
    Joseph Getz
    Nov 19, 2025
    2.0
    Just ran through for 2 blizzards and a large fry. Fries are good but both blizzards were pure ice cream (no toppings) after the first quarter of the shake. For almost eighteen dollars for straight ice cream isn't cool. Dude at the window was chill tho.
  • CL
    Chris LeComte
    Nov 15, 2025
    5.0
    An amazing location. Owners should be proud. Food is always excellent and service is engaged. People sleep on DQ’s burgers…amazing.
  • JL
    Jonas Lawrence
    Oct 27, 2025
    5.0
    The queen of clean. This location successfully positions itself as a better fast-food option, primarily due to its outstanding commitment to cleanliness. It's incredibly reassuring to know that the workers perform daily deep cleans, even pulling out equipment to sanitize the hard-to-reach areas. In an industry where hygiene can sometimes be questionable, this dedication to a spotless environment—confirmed by someone who works there and still happily eats there—makes a huge difference in the dining experience.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the daily operating hours of Dairy Queen Grill & Chill in Kent, OH?

Dairy Queen Grill & Chill in Kent, OH operates daily from 10:00 AM to 10:00 PM.

Is Dairy Queen Grill & Chill open on major holidays?

The location is closed on November 27, 2025 and December 25, 2025. It has reduced hours on December 24, 2025 (10:00 AM to 5:00 PM), December 31, 2025 (10:00 AM to 6:00 PM), and January 1, 2026 (12:00 PM to 8:00 PM).