Numerous customers reported extremely slow service, with long wait times for food and drinks, and several instances of incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about cold, poorly prepared, or incorrect meals, including issues with the wings being small or overcooked.
Cleanliness Concerns
Several reviews mentioned dirty tables and unsanitary conditions, including instances of food being served with hair or insects.
Staff Attitude
Customers expressed dissatisfaction with the attitude of some staff members, describing them as rude or unprofessional, particularly in handling complaints.
Management Issues
There were complaints about poor management, including lack of responsiveness to customer feedback and inadequate staffing leading to service delays.
WB
Wesley Birchmeier
Nov 15, 2025
1.0
DO NOT order take out or delivery from this location. You will always have missing items. If you order a combo you can guarantee that you will not receive your side item. We have ordered delivery/take out from here now 5 or 6 times and every single time we have food missing. If it’s takeout I always have to check and go back in to ask for the missing items.
CL
Caitlin L.
Nov 9, 2025
2.0
I decided to DoorDash this facility since I hadn't ate there in a while and have been feeling under the weather. Well, I ordered a side of chips and salsa with my kid's boneless bites meal and there was no salsa.. When I opened my bag it was just my box of boneless bites and my box of chips. I was really disappointed.
DD
David
Nov 8, 2025
4.0
Tvs were glitchy on Sunday football.
MF
Maryann Fioritto
Oct 18, 2025
1.0
This location would get 0 stars if I had the option. It was not a crazy busy night, yet our table waited 2.5 hours to get our food, which, “shockingly” was nothing great. We barely ate our food as it was unappetizing. A complete waste of time and staff was nothing better. When brought to our table we watched them drop all the silverware on the floor then pick it up and put it back on the table. I know the health department will love to hear about that. After waiting the 2.5 hours for our food, (again, very few customers inside, so it wasn’t busy), half of our order was incorrect. To top it off? Some of the servers, who clearly have no respect or pride to be working a job, were just laughing at the fact that the order was all incorrect. They even said it out loud as they continued laughing. Not that I expected a lot from a BWW, but I was hopeful for a little decency and clearly I shouldn’t have been. There will never be a next time at this place for us; no wonder there was no wait for a table on a Friday night (clearly no one else wants to eat here). It shouldn’t matter that this is a college town, customers deserve respect, good service, and proper food handling techniques that don’t violate health codes. Hopefully the fact that I WILL be speaking with the health department will motivate management to take action, since they can’t seem to effectively manage this location as it is.
TN
Theresa Nott
Oct 5, 2025
2.0
They forgot to clean the table before seating us. They forgot to give us silverware. They forgot our appetizers and brought our entrees first.
The poor waitress was running around like crazy trying to fix everything.
That being said, the food was good and they discounted our meal.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Kent serve?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
Where is Buffalo Wild Wings located in Kent, Ohio?
It is located at 176 East Main Street, Kent, OH 44240, USA.
What are the opening hours of Buffalo Wild Wings in Kent?
Buffalo Wild Wings in Kent is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to 11:59 PM.
Is Buffalo Wild Wings in Kent currently open?
No, the location is not closed and is currently open during its business hours.
How can I contact Buffalo Wild Wings in Kent for reservations or inquiries?
You can call Buffalo Wild Wings at +1 330-678-9464 for reservations or any inquiries.
Where can I find more information or updates about Buffalo Wild Wings in Kent online?
More information is available on their official website at https://www.buffalowildwings.com/locations/us/oh/kent/176-east-main-street/sports-bar-1002/
Are there any interesting places to visit near Buffalo Wild Wings in Kent?
Yes, nearby are landmarks and entertainment spots such as Franklin Hotel (Kent, Ohio), The Kent Stage, and several speakeasy bars like Franklin Hotel Bar and The Secret Cellar.
Can I visit other bars or restaurants near Buffalo Wild Wings in Kent?
Yes, there are many nearby options including Bar Phoenix & The Phoenix Room, Beware of the Leopard, EuroGyro, Federales Street Tacos, and several sandwich shops like Jimmy John's and Twisted Meltz.
Are there shopping and entertainment venues close to Buffalo Wild Wings in Kent?
Yes, nearby places include Acorn Alley shopping center, Main Street Memorabilia toy store, Sunset Sun Leo thrift store, and Sugar Rush candy store among others.
How can I enjoy a day out around Buffalo Wild Wings in Kent?
You can enjoy your visit by stopping by popular landmarks like Franklin Hotel and The Kent Stage for entertainment, grab a meal or drinks at nearby bars and restaurants, and explore nearby shops and specialty stores.