Arby's

4.1
299 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
165 Tallmadge Road, Kent, OH
44240, United States

Hours

Reviews

4.1
299 reviews
5 stars
165
4 stars
65
3 stars
31
2 stars
15
1 star
23

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported inconsistent service speed, with some experiencing long waits for their orders, especially during busy times.

Food Quality

Mixed reviews on food quality; while some enjoyed their meals, others received cold or poorly prepared items.

Cleanliness

The restaurant is generally noted for its cleanliness, although some reviews mentioned issues with dirty tables and restrooms.

Staff Friendliness

Many customers praised the friendly and helpful staff, highlighting positive interactions with specific employees.

Order Accuracy

There were several complaints about incorrect orders, but some customers noted that their orders were accurate and complete.
  • CM
    Christopher Mccauley
    6 days ago
    3.0
    This place has great food great atmosphere but just like other fast food the orders are wrong way to much. I myself will not leave til 8 look in the bags but most people don't. If that would get better your score gets better.
  • ST
    steve taylor
    Dec 4, 2025
    4.0
    Wow. Fast and accurate service.
  • AH
    Aliana Hicks
    Nov 30, 2025
    1.0
    Slow , made an order online for asap for drive thru pick up, they had us pull around to wait for someone to run it out waited ten minutes went in for them to say they were still working on it while watching them do every other order but mine that I had placed to go , what’s the point of doing online ordering to wait forever anyways? They prioritized every order infront of mine that I had to wait 20 minutes for
  • LW
    Lewis Winters
    Nov 24, 2025
    2.0
    Fliiiiieeeees!!!! Swarms of fliiiieeees!
  • JB
    Jeffrey Bayne
    Oct 21, 2025
    2.0
    Very slow service, seemed short scheduled staff for a Sunday afternoon. Waited over 10 minutes for "fast food". The staff were doing what they could, but needed more help for a busy location like this.