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Arby's

4.1
(303 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
165 Tallmadge Road, Kent, OH
44240, United States

Hours

Reviews

4.1
303 reviews
5 stars
168
4 stars
66
3 stars
30
2 stars
15
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied widely, with some praising friendly and efficient staff while others reported rude service and order mistakes.

Food Consistency

While many customers enjoyed the food, there were frequent complaints about incorrect orders, cold items, and inconsistency in food quality.

Cleanliness

The restaurant was often noted for its cleanliness, although some reviews mentioned dirty tables and restrooms.

Speed of Service

Service speed was inconsistent, with some customers experiencing quick service while others faced long waits, particularly during busy times.
  • TP
    thorn p
    5 days ago
    5.0
    Nice clean store. Food is always fresh.
  • LC
    Lester Cogar
    Feb 10, 2026
    4.0
    Usually consistent, fish is back!
  • TP
    Tiona Powers
    Feb 4, 2026
    1.0
    Very bad, do not go here if you are..... he intentionally messed our order up ..... he asked us to pull around and we confirmed every part of the order. When we received our box meal it had a gyro in it and that's not even in the menu. I also replace mozzarella sticks for my fires and they was missing. From the time we place place d the order on the drive thru he was very rude. Dont go here...... they pick and choose.
  • JP
    Jeff Parkhill
    Jan 29, 2026
    5.0
    Great Arby's experience tonight. I ordered allot of food, more than you'd think is normally acceptable. I thought it was gonna be awhile, but it came out super fast, and was all on point. Great job to the lady's running Arby's tonight.
  • CM
    Christopher Mccauley
    Jan 6, 2026
    3.0
    This place has great food great atmosphere but just like other fast food the orders are wrong way to much. I myself will not leave til 8 look in the bags but most people don't. If that would get better your score gets better.

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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