Wendy's

3.8
720 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
708 Coshocton St., Johnstown, OH
43031, United States

Hours

Reviews

3.8
720 reviews
5 stars
314
4 stars
173
3 stars
108
2 stars
50
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Order Accuracy

Many reviews mentioned incorrect orders, missing items, and issues with the automated ordering system leading to frustration.

Cleanliness

Several customers noted unclean dining areas and restrooms, with some mentioning flies and unsanitary conditions.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others reported cold or poorly prepared food.

Management Concerns

Customers expressed dissatisfaction with management's responsiveness and the overall training of staff.
  • JA
    Jason Armstrong
    Nov 6, 2025
    1.0
    Over priced
  • ST
    Shonima Tamang
    Oct 29, 2025
    2.0
    The staff are friendly, but it seems they don’t know what they are doing. I wanted to add a coupon to my meal. I told the person ringing me up at the drive through, I want to add a coupon and they didn’t add the coupon, so I didn’t get my nuggets. They need more training and to listen to the customer better. They are friendly and helpful, but I want my hamburger and free nuggets.
  • BH
    Bryan Harpst
    Oct 9, 2025
    1.0
    I was charged for someone else's order. They couldn't refund it. I ended up paying for theirs and mine. Horrible service! Probably not going back to this location.
  • CM
    Coumba Mbeirick
    Oct 7, 2025
    1.0
    Rude customer service
  • SC
    Shannon Cunningham
    Sep 28, 2025
    3.0
    Food is fine. Service sucks. Went to the drive thru. I was handed 3 drinks and a bag of food at the window tonight, September 28th at 8pm. The drive thru worker never said a single word and never made eye contact. Zero customer service skills. I had to ask, "Is that everything?" He said, "yeah," as he was walking in the opposite direction of the drive thru window. I got no utensils for my baked potato and I specifically asked for sour cream and got NONE.

Frequently Asked Questions About Wendy's

Is 708 Coshocton St. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.