McDonald's

3.6
2587 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12518 US 35 NW, Jeffersonville, OH
43128, United States

Hours

Reviews

3.6
2,587 reviews
5 stars
943
4 stars
605
3 stars
493
2 stars
211
1 star
335

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items.

Service Quality

Mixed feedback on service; some praised friendly staff while others noted rudeness and lack of professionalism.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers expressing dissatisfaction with freshness.

Cleanliness

The restaurant's cleanliness received varied feedback, with some praising it while others reported dirty conditions.

Drive-Thru Experience

Several customers experienced long wait times and issues with the drive-thru service.
  • AS
    Alana Shows
    Nov 15, 2025
    1.0
    The customer service is nice but come on man.... someone needs to check the bathrooms a little more frequently.. one spot of 3 in the first stall of the women's restroom... I got 2 spots up with some toilet paper and my shoe because my toddler was with me.
  • MW
    M. Woods
    Nov 11, 2025
    4.0
    The food was fresh and hot. They did not miss on the triple cheeseburgers, fries and nuggets for hot, crisp, and crunchy. Staff was very friendly.
  • MK
    Mike Kirby
    Nov 8, 2025
    1.0
    Had to remake fries. They were uncooked and cold. Customer Service walked past 3 times before I asked for help. Inside while remodeled and new was still dirty with trash.
  • DY
    Dorene Young
    Nov 2, 2025
    5.0
    I was traveling with three of my young grandchildren, and we stopped at this McDonald's which is just south of Columbus, on our way to Cincinnati. It appeared to be new and updated, and was fairly clean except for the bathrooms which could have used some attention. Although it was crowded, the service was very quick and the kids absolutely loved the Halloween trick-or-treat buckets that they got with the kids meals. Fun times at McDonald's!
  • TM
    TJ MAHAN
    Nov 1, 2025
    1.0
    Service was slow, food was hastily made, will skip this location if ever in the area.

Frequently Asked Questions About McDonald's

What are the general opening hours of McDonald's in Jeffersonville, OH?

McDonald's in Jeffersonville, OH is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available every day from 6:00 AM to 10:30 PM.