Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, with long wait times for food and orders being incorrect.
Food Quality
Many reviews mentioned cold, old, or poorly prepared food, leading to dissatisfaction.
Cleanliness
Several customers noted that the restaurant was dirty, with issues like sticky floors and unclean bathrooms.
Staff Friendliness
Despite the issues, some customers praised the friendly and helpful staff, particularly mentioning specific employees.
Order Accuracy
There were numerous complaints about incorrect orders, including missing items and wrong food being served.
GL
Gary Likens
Nov 16, 2025
1.0
The worst Wendy's you can go to. Had to wait 10 minutes for my chicken sandwiches got them and they are hard, dry, cool and have stail buns. Same order got a order of chili cheese fries they forgot the chilli and the fries.
RC
Ron Campbell
Nov 12, 2025
1.0
Burgers were red pink and barely warm
AF
Albert gene Fulk
Nov 3, 2025
4.0
Great service
TS
Teresa Scaringelli
Oct 19, 2025
1.0
Extremely slow service and VERY cold food. Makes us wonder how long everything was sitting. The manager should be ashamed at serving food like this!
CW
Corbin Wilbur
Oct 12, 2025
5.0
Very friendly staff. Definitely one of the best Wendy's I've been to.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jackson, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jackson, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (740) 286-6221.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Jackson Wendy’s serve breakfast?
Yes, this Wendy’s location in Jackson, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through at 480 E Main Street, Jackson, OH?
The drive-through at this Wendy's location is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location in Jackson serve breakfast?
Yes, this Wendy's location serves breakfast with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Does Wendy's at 480 E Main Street offer delivery and takeout?
Yes, Wendy's offers both delivery and takeout services at this location.
What payment methods are accepted at Wendy's in Jackson, OH?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I order Wendy's food online or via an app?
You can order through Wendy's official website or mobile app. Use the app named "Wendy's" available on the Apple App Store or visit order.wendys.com.
Is Wendy's in Jackson, OH currently hiring?
To see if Wendy's in Jackson is hiring, visit their Careers page at wendys-careers.com and search for Jackson, OH for available jobs.
What should I do if I want to provide feedback or contact this Wendy's location?
For feedback, you can use Wendy's Customer Care live chat, call 888-624-8140, fill out a customer satisfaction survey online, or call this location directly at (740) 286-6221.
Where can I find Wendy’s gift cards near this location?
Wendy's gift cards can be purchased in-restaurant, through various retailers, or online via wendysgiftcards.com.
What nearby places can I visit before or after dining at Wendy’s in Jackson?
You can visit nearby places such as Walgreens for pharmacy needs, Kroger grocery store, or Manpower Park for outdoor activities before or after your visit to Wendy's.
Are there convenient transit or fuel options near Wendy's at 480 E Main Street?
Yes, there are gas stations like Speedway and Kroger Fuel Center nearby, which can be convenient for customers fueling up before or after their meal.
What other food options are available near Wendy's in Jackson?
Nearby fast food options include another Wendy's and Long John Silver's, providing alternative dining choices.