Wendy's

3.6
683 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
480 E Main Street, Jackson, OH
45640, United States

Hours

Reviews

3.6
683 reviews
5 stars
262
4 stars
169
3 stars
95
2 stars
49
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times for food and orders being incorrect.

Food Quality

Many reviews mentioned cold, old, or poorly prepared food, leading to dissatisfaction.

Cleanliness

Several customers noted that the restaurant was dirty, with issues like sticky floors and unclean bathrooms.

Staff Friendliness

Despite the issues, some customers praised the friendly and helpful staff, particularly mentioning specific employees.

Order Accuracy

There were numerous complaints about incorrect orders, including missing items and wrong food being served.
  • GL
    Gary Likens
    Nov 16, 2025
    1.0
    The worst Wendy's you can go to. Had to wait 10 minutes for my chicken sandwiches got them and they are hard, dry, cool and have stail buns. Same order got a order of chili cheese fries they forgot the chilli and the fries.
  • RC
    Ron Campbell
    Nov 12, 2025
    1.0
    Burgers were red pink and barely warm
  • AF
    Albert gene Fulk
    Nov 3, 2025
    4.0
    Great service
  • TS
    Teresa Scaringelli
    Oct 19, 2025
    1.0
    Extremely slow service and VERY cold food. Makes us wonder how long everything was sitting. The manager should be ashamed at serving food like this!
  • CW
    Corbin Wilbur
    Oct 12, 2025
    5.0
    Very friendly staff. Definitely one of the best Wendy's I've been to.

Frequently Asked Questions About Wendy's

Is Jackson Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.