Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jackson, OH. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 999 E Main Street for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
681 reviews
5 stars
261
4 stars
151
3 stars
86
2 stars
63
1 star
120
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being cold, overcooked, or poorly prepared, leading to dissatisfaction.
Service Speed
Numerous reviews highlighted long wait times for food and drinks, with some customers experiencing delays of over 30 minutes.
Customer Service
Several customers mentioned rude or unhelpful staff, contributing to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items like drinks and pretzels.
- IKIssabelle KirbyDec 21, 20251.0The drink itself was great, but i ordered a strawberry milkshake and i for the life of me cannot understand why you guys have a straw that is so small and you have to suck the life out of it to even get the tiniest bit of the milkshake, i felt like i was loosing oxygen and gonna have a brain aneurysm, you guys need to change your straw i dont want to wait until it is fully melted to drink it, it should be cold.
- PPPaisleyDec 2, 20251.0wish I could give it 0 stars it was horrible they missed multiple items and the items we did get were so sloppy it was hardly edible
- GJGracie JusticeNov 23, 20251.0Took forever to get a drink . Shouldn’t take this long .
- ULUrsula LopezNov 9, 20251.0You know, I try to give this place the benefit of the doubt but every time we come to this location our fries or tots are always OVERCOOKED. I mean don’t y'all have a timer to tell u when they’re done? If not, the owner needs to invest in one. ASAP!
- CBCharles BillinghamNov 8, 20251.0With my purchased i received a hot dog right out of refrigerator after complaining I was met by a guy named Leo with straight attitude and he immediately refuse to refund my money, I realized real quick why I do not eat at not just jackson sonic but all sonics.I would fire Leo today!