Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,146 reviews
5 stars
397
4 stars
259
3 stars
223
2 stars
89
1 star
178
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru and for food orders, with some waiting over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Cleanliness
Several customers noted that the restaurant, including bathrooms and dining areas, was dirty and poorly maintained.
Staff Behavior
There were complaints about rude staff and poor customer service, particularly from management.
Food Quality
While some customers enjoyed their meals, many reported cold food, poorly prepared items, and overall dissatisfaction with food quality.
- CACasey AtbatJan 5, 20261.0This location is a disaster. Half the time I get a sandwich I didn't order. The other half of the time, I'm directed to park and wait for my cheeseburger. I wait 10-15 minutes before I go in and get the food myself. Then I'm late back for work.
- JGJennifer GillumJan 2, 20265.0The experience was great! Very nice employees..
- NWNina WilliamsDec 17, 20252.0Like really? it’s always something with this McDonald’s. This and soggy fries after being pulled to a parking spot. There were like 3 other cars in the drive thru. Do better. 🙄
- DPDean ParkerDec 14, 20253.0Wait times are too long in the drive thru
- RFRob FarleyDec 2, 20251.0Absolutely disgusting.....Sat 15 min waiting on food, ordered double cheeseburger, fries and Mc Rib..ALL 3 items cold as hell..the buns on sandwiches were hard as a brick. The McRib meat was cold when biting into it.. puked up food 30 min ago..called health dept..Just worried about numbers not quality.. Sad .tried calling store pit me on hold. Everyone stay out of this one..
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 588 E Main St, Jackson, OH?
McDonald's is open from 4:00 AM to midnight Monday through Thursday and Sunday. On Friday and Saturday, it operates 24 hours.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 4:00 AM to midnight Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.
During what hours is delivery service offered from this McDonald's?
Delivery is available from 4:30 AM to 11:30 PM Monday to Thursday and Sunday, and 24 hours on Friday and Saturday.
What payment options does this McDonald's accept?
Payments can be made via American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I place a mobile order or use mobile offers at this McDonald's?
Yes, this McDonald's offers mobile ordering, mobile offers, and curbside pickup services.
Where can I find the menu and place an order online for this McDonald's?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and place your order online at https://mcdonalds.smart.link/mjuu1ggdi.
Is there WiFi available at this McDonald's location?
Yes, free WiFi is available for customers at this McDonald's.
What nearby food options are available around McDonald's at 588 E Main St?
Nearby food options include KFC - Kentucky Fried Chicken, Stockroom 601 (American restaurant and bar), Ponderosa Steakhouse, and China Garden, a Chinese restaurant.
Which local banks are near the McDonald's on E Main St?
First National Bank of Wellston and Peoples Bank are both located nearby for your banking needs.
Are there any nearby services and entertainment venues close to McDonald's?
Yes. Nearby you will find Jackson Pool and Spa for community services, ParksEdge Event Center for events and concerts, and the Jackson Area Family Activity Center for community activities.