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Arby's

4.0
(675 reviews)
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Business Details

997 E Main St, Jackson, OH
45640, United States
(740) 288-2100
http://www.arbys.com/locations/us/oh/jackson/997-e-main-st/store-6939
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
997 E Main St, Jackson, OH
45640, United States

Hours

Reviews

4.0
675 reviews
5 stars
302
4 stars
191
3 stars
108
2 stars
33
1 star
41

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or rubbery items, while others praised the freshness and taste.

Service Experience

Service was frequently noted as friendly and fast, but there were multiple complaints about order accuracy and rude staff.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes.

Cleanliness

Some reviews mentioned cleanliness issues, particularly with dirty tables and cold dining areas.
  • JP
    Joshua Perry
    Feb 10, 2026
    5.0
    A little cold on the inside but Ohio weather is nuts so its ok. Food came fast and it was delicious and served with a smile!
  • TF
    Tim Faulkner
    Jan 24, 2026
    1.0
    My sandwich had cheese sauce on it that I didn't order and my curly fries where old and tasted like rubber
  • MC
    Mark Carmon
    Jan 15, 2026
    5.0
    Great food
  • SN
    Steve Norton
    Sep 7, 2025
    2.0
    Just not as good as it used to be and it's more money for less quality
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