Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
I don't know why I even keep trying. Ordered breakfast from here on the app arrived & they were CLOSED! It was 8am. I've been sitting here waiting for my food now for 15 minutes. Placed that on the app too 10 minutes before I arrived. I ONLY GOT TWO ITEMS!!
CE
Chris Egeland
2 days ago
2.0
This Wendy's location never has it together during the lunch rush. I have waited 20 minutes in the drive thru on multiple occasions.
BW
Brent Wilson
Apr 21, 2026
1.0
I was staying at hotel close by. I wanted some food late, about 1030pn. I bought a chicken bacon ranch wrap. It was by far the worst meal I've ever had. The chicken was so hard, like bricks, I had to spit out. It was the worst decision going there, period. I cant say anything good. I spit ny 10 bucks back
JJ
jstifyd
Apr 12, 2026
1.0
The worst. Not just Wendy's. The worst fast food place in the area. Typically slow service and usually rude. I went this evening and the young woman at the drive through window couldn't be bothered to say hello...or anything at all. She just stared at me with a pouting face like it was the worst thing in the world to be at work. When she handed me my order she didn't say thank you or have a nice day...nothing. This may not bother some people but I find it incredibly rude. Sadly, it is becoming all too common. We're paying more than ever for fast food and getting poorer and poorer quality and service. I know I will be spending far less of my money at these establishments and not another dime at this Wendy's.
BD
B Drumm
Apr 11, 2026
1.0
We have always been fans of wendys in general. We have never left a negative review for them before now.
We just went through the drive-thru on our way to a basketball tournament for our boys and come to find out that we didn't get the requested butter, sour cream, salt and pepper for the baked potato and zero sauce for the two, four piece chicken tenders which obviously renders the meal incomplete and barley consumable. If we had more time we wouldn't be doing fast food.
With that being said, I called and advised and was told I wouldn't be able to get refund later unless we bring the items back which is just bad business.
It was a matter of principle that they should bring us back to even for the failed food experience which is the goal of this business. Instead I received push back and zero accountability or empathy.
After seeing the business has an average of 3.4 stars it is not surprising as they are employing inadequate hunans to run this establishment and we look forward to having these people replaced with AI asap. We will never visit this wendys again. Buyer beware.
What are the operating hours of Wendy's at 6899 Rockside Road, Independence, OH?
Wendy's is open daily from 6:30 AM to midnight, including the drive-thru.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 6899 Rockside Road serves breakfast options including combos, croissant, biscuit, classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at this Wendy's?
Yes, a drive-thru service is available daily from 6:30 AM to midnight.
Can I order Wendy's food online for delivery or pickup?
Yes, you can order online for delivery or pickup via the Wendy's app or at https://order.wendys.com by selecting this location.
How can I contact Wendy's at 6899 Rockside Road for feedback or questions?
You can call this location at (216) 253-7086, use the Wendy's Contact page for live chat or message, or call Customer Care at 888-624-8140.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant posters at this location.
What nearby restaurants can I visit before or after dining at Wendy's?
Nearby restaurants include Potbelly Sandwich Shop, Lobster & Pho, Starbucks, Augie's Pizza, Thai Gourmet, Aladdin's Eatery, North Coast Rock, and Pulp Juice and Smoothie Bar.
Are there any nearby shopping centers or stores near Wendy's at Rockside Road?
Yes, Rockside Corners Shopping Center, Sprint Store, Spectrum Store, T-Mobile, and retail/service locations like FedEx Office and Western Union are nearby.
Which nearby medical or health services are available around Wendy's at 6899 Rockside Road?
Nearby medical services include Comprehensive Podiatry LLC, Innovative Health & Wellness Center, The LASIK Vision Institute, Reproductive Gynecology and Infertility, and several doctors and surgeons.
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