CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Independence is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported slow service, unresponsive staff, and problems with the kiosk ordering system.
Food Quality
Several reviews mentioned inconsistent food quality, including poorly made sandwiches and watery soups.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area, with dirty tables and a lack of cleanliness.
Pricing Concerns
Many reviews indicated that customers felt the prices were too high for the quality and portion sizes of the food.
Staff Attitude
Some customers experienced unfriendly or unhelpful staff, contributing to a negative dining experience.
SF
Steph Fair
Feb 22, 2026
4.0
Service is always extremely slow
SO
Sn4p On
Feb 21, 2026
2.0
Soup was room temperature. Bread felt like it came out of a fridge.
CL
Cordelia Lipscomb
Feb 19, 2026
2.0
No cashier only taking orders at kiosk which was not working
MW
Marc W.
Feb 1, 2026
2.0
Good service and large, clean restaurant. Unfortunately I have been disappointed with the coffee every time I've stopped in here before work, so I will not be giving it another try. I order a plain iced latte every time. It's espresso and milk, that's it. But it's always watered down when I order it from here. Has no flavor at all. Sorry, but I've given this location enough chances.
AS
Aleksandr Shvartsman
Jan 18, 2026
5.0
Panera Bread is a solid go-to for fresh, quick meals in a comfortable setting. The soups, salads, and sandwiches are consistently good, with plenty of healthier options compared to typical fast food. The broccoli cheddar soup and freshly baked bread are favorites, and the menu offers enough variety to please different tastes.
The atmosphere is clean and relaxed—great for a casual lunch, meeting, or getting some work done. Service is usually friendly and efficient, though it can get a bit slow during peak hours. Prices are slightly higher than average, but the quality and freshness make it worth it. Overall, Panera Bread delivers reliable food.