Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Independence is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.9
996 reviews
5 stars
454
4 stars
269
3 stars
100
2 stars
45
1 star
128
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude interactions and slow service.
Cleanliness
Multiple reviews highlight issues with cleanliness, including dirty tables and unsanitary food preparation areas.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh items while others complain about poorly made or overpriced meals.
Ordering Process
The reliance on kiosks for ordering has frustrated many customers, leading to confusion and delays in service.
Pricing
Many customers feel that the prices are too high for the quality and quantity of food received.
- GGglen glazewskiNov 17, 20255.0staff is always friendly they make me feel welcomed when i eat there always smiling willing to help even engage in a qhick chat while waiting for orders by asking how your days going.. the place is clean sometimes there is quite a wait tine but w staffing problems id imagine and online ordering they get busy but to me it tells me this is th "it" place to be. wouldnt be busy if the food and service wasnt up to par..
- SMSherrice MartinOct 20, 20255.0I purchased the chicken soup. It was hot and fresh. Customer service ROCKED!!!!!
- BHBrandon HicksSep 23, 20255.0Dine in. it was nice to sit and quiet. good place to watch the froo froo peeps. lol
- GSGary SmallwoodSep 5, 20251.0I ordered online I went to store walk to counter no one came over to help me I had to ask someone that was doing something there were 4 teenagers doing nothing I checked my bag everything was there went home emptied bag and the sandwich was lite I ordered BLT with extra bacon there two tiny strips of bacon on it it was bs mess it cost me almost 13 dollars I'm so tired of the service u get at these bs restaurants Panera do better
- RCRosanne CifaniSep 4, 20251.0As a local resident, I’ve noticed this Panera has really gone downhill. I recently scheduled a business meeting here and was honestly embarrassed by the experience. The entire dining area was filthy — not a single table had been wiped down. I had to go up front and ask for something to clean it myself. After waiting far too long (with no line), the staff seemed more interested in grabbing bakery for themselves than helping customers. Eventually, I was handed a wet wipe and told to do it on my own just so we could sit down. The service is consistently slow, the employees are unfriendly, and the lack of cleanliness is unacceptable. I could overlook slow service, but sitting in a dirty restaurant is not something I’ll return for. Sadly, this location has lost my business.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Independence accept reservations?
No, Panera Bread in Independence does not accept reservations.
What are the opening hours for Panera Bread in Independence?
Panera Bread is open Monday to Saturday from 6:30 AM to 9:00 PM and on Sundays from 7:00 AM to 8:00 PM.
Does Panera Bread offer delivery or takeout services?
Yes, Panera Bread offers both delivery and pickup services with options like Rapid Pick-Up for quick orders.
Can I order Panera Bread online for delivery or pickup?
Yes, you can order online for delivery or Rapid Pick-Up via Panera Bread's official order link.
What types of meals are served at Panera Bread?
Panera Bread serves breakfast, brunch, lunch, and dinner.
What are some signature food specialties at Panera Bread?
Panera Bread specializes in the "You Pick Two" menu, power menu items, hand-tossed salads, freshly baked artisan and specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
Does Panera Bread in Independence have Wi-Fi and casual attire?
Yes, Panera Bread offers complimentary Wi-Fi and the attire is casual.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Are there nearby restaurants to Panera Bread where I can dine after my visit?
Yes, nearby restaurants include Naf Naf Grill (Middle Eastern/Mediterranean), DiBella's Subs (Sandwich shop), BIBIBOP Asian Grill, Donatos Pizza, Red Robin Gourmet Burgers, North Coast Rock, and Jimmy John's, providing various cuisine options.
Are there nearby services that might be convenient when visiting Panera Bread?
Yes, services nearby include Enterprise Rent-A-Car, Verizon, T-Mobile, KeyBank, and medical facilities like Cleveland Clinic Rockside Medical Building and LASIK Vision Institute, which can be convenient for customers before or after their meal.