Brand Certified
McDonald's
3.8(2376 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
6201 Brecksville Rd, Independence, OH
44131, United States
Certified by McDonald's • Mar 01, 2026
(216) 642-3918
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.8
2,376 reviews
5 stars
1,022
4 stars
529
3 stars
406
2 stars
143
1 star
276
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and unresponsive staff, with several instances of incorrect orders and poor customer service experiences.
Food Quality
Numerous reviews mentioned cold, stale, or poorly prepared food, with complaints about the freshness and presentation of items.
Cleanliness
Several customers noted unsanitary conditions in both the dining area and restrooms, indicating a lack of proper cleaning.
Atmosphere
While some appreciated the unique two-story design and decor, many found the overall environment to be uninviting due to cleanliness issues.
- LSLawrence Schmidt4 days ago1.0Just wanted a quick bit burger n fries for a ridiculous high price of 9 n change, say 10 and waited to order with no one in front of me than go to pay and wait again now the 3rd car in line finally get to the window , was asked to pull around the building and park, I said no I'll wait here, the manager came and said here is a refund go away. Wow if you are looking for a quick, cheap, no hassle this is not the place for you, go to Wendy's.
- TBTim BatesFeb 24, 20261.0Messed up my order and put tarter sauce on it. They remade it but still had tartar sauce. They then said I was holding up the line even though it was their mistake twice. Incredibly rude
- MSMeg SurdykFeb 22, 20261.0The workers lack simple customer service skills. Giving someone unwrapped food and missing half the order is not okay. Laughing and carrying on instead of working to fix the issue is not okay. Playing with your hair while handling people’s food is not okay. People pay money for the food, acting like it is an inconvenience to provide the food to a customer at a job you are getting paid for is insanity. Use to be one of the best McDonald’s in the area and it’s a shame that it is turning to one of the worst.
- SDSteve DellyFeb 20, 20265.0Very clean! I'm not usually big on McDonald's food because it often leaves me with an odd after-taste. Not here! This was like the early days of the chain!
- MMMorgan MoranFeb 16, 20262.0well first off... my fries and nuggets were so barely warm like they were chewy and tasted so off. I always get fries and nuggets rom every McDonalds I go to and this is the first time I hated my food. It's like my fries and nuggets were sitting out for a different order and they just decided to give em to me. Disgusting.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's location is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 6:00 AM to 10:00 PM, Saturday from 6:00 AM to 10:00 PM, and Sunday from 6:00 AM to 11:00 PM.
When is the drive-through service available at McDonald's?
Drive-through hours are from 5:00 AM to 11:00 PM Monday through Thursday and Sunday; from 5:00 AM to midnight on Friday and Saturday.
What delivery services are offered at this McDonald's?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food from this McDonald's online?
You can order online through the delivery site at https://mcdonalds.order.online/business/-5579 or by using the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's location provide on-site?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there nearby banks or ATMs close to this McDonald's?
Yes, PNC Bank, PNC ATM, Chase ATM, and LibertyX Bitcoin ATM are nearby, which are convenient for customers needing banking services before or after their visit.
What nearby dining options are available around McDonald's in Independence, OH?
Nearby dining includes Jimmy John's sandwich shop, Red Robin Gourmet Burgers, Augie's Pizza, Lobster & Pho, Wendy's, Starbucks, Potbelly Sandwich Shop, and Thai Gourmet, offering diverse cuisine options for customers.
Are there any convenience stores or gas stations close to McDonald's?
Yes, Walgreens pharmacy and convenience store, Shell gas station, and truenorth convenience store and liquor store are nearby, helpful for quick errands alongside your meal.
Where is this McDonald's located and how can I contact them?
This McDonald's is located at 6201 Brecksville Rd, Independence, OH 44131. You can reach them by phone at +1 216-642-3918.
Brand Certified Facts from McDonald's
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Certified March 01, 2026Yext Knowledge Graph
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