Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
2,374 reviews
5 stars
1,024
4 stars
530
3 stars
408
2 stars
143
1 star
269
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
Numerous reviews mentioned cold, stale, or poorly prepared food, with several customers expressing dissatisfaction with the freshness and presentation.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms, with some customers noting trash and unclean conditions.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food, indicating that experiences can vary significantly.
- SSSweetz & Treatz for the SoulDec 31, 20251.0Pisseed they just gave me the COMPLETE wrong breakfast order and breakfast is over! I thought they had cameras they take pics or video of cars and attaches the order so there’s no mixups! This just pissed me off so bad! I called and the manager took my name down for a future order now I’m starving & I just got off work!
- KNKaris NussbaumDec 23, 20251.0Arrived 20 minutes before closing and placed an order for pickup through the app. The workers completely ignored our car when we pulled around. Again we still had 20 minutes before closing. We could see them inside and they just ignored us had to refund our online order.
- MSmaria solsolDec 5, 20251.0Today I Today I bought a sandwich, I ordered a steak, and they gave me something else, some pork. I'm calling to file a complaint, and they're hanging up on me even though I told the person they made a mistake. They're so rude.
- SMStephanie MooreDec 4, 20255.0Ran thru and grabbed breakfast. Friendly window worker (senior citizen) knew how to make change even!
- MBMindy BondNov 23, 20253.0I did an online order. Finding the correct place to park to pick up was difficult at best. The delivery person was very short with me, barely years a thank you.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's location is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 6:00 AM to 10:00 PM, Saturday from 6:00 AM to 10:00 PM, and Sunday from 6:00 AM to 11:00 PM.
When is the drive-through service available at McDonald's?
Drive-through hours are from 5:00 AM to 11:00 PM Monday through Thursday and Sunday; from 5:00 AM to midnight on Friday and Saturday.
What delivery services are offered at this McDonald's?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food from this McDonald's online?
You can order online through the delivery site at https://mcdonalds.order.online/business/-5579 or by using the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's location provide on-site?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there nearby banks or ATMs close to this McDonald's?
Yes, PNC Bank, PNC ATM, Chase ATM, and LibertyX Bitcoin ATM are nearby, which are convenient for customers needing banking services before or after their visit.
What nearby dining options are available around McDonald's in Independence, OH?
Nearby dining includes Jimmy John's sandwich shop, Red Robin Gourmet Burgers, Augie's Pizza, Lobster & Pho, Wendy's, Starbucks, Potbelly Sandwich Shop, and Thai Gourmet, offering diverse cuisine options for customers.
Are there any convenience stores or gas stations close to McDonald's?
Yes, Walgreens pharmacy and convenience store, Shell gas station, and truenorth convenience store and liquor store are nearby, helpful for quick errands alongside your meal.
Where is this McDonald's located and how can I contact them?
This McDonald's is located at 6201 Brecksville Rd, Independence, OH 44131. You can reach them by phone at +1 216-642-3918.