Chipotle Rockside Corners is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlight consistently slow service, with long wait times for orders even when the restaurant is not busy.
Cleanliness
Many customers reported unsanitary conditions, including dirty counters and food stations, contributing to a negative dining experience.
Ingredient Availability
Frequent complaints about being out of key menu items, including meats and toppings, leading to customer frustration.
Staff Attitude
Several reviews mention rude or unprofessional behavior from staff, impacting overall customer satisfaction.
Food Quality
Customers expressed dissatisfaction with the quality of food, citing issues like old ingredients and poorly prepared items.
DV
Daryon Vanzant
Dec 20, 2025
1.0
Terrible wait times, employees don’t take there job a bit of serious.
SH
Sabia Hardy
Dec 17, 2025
5.0
CAM is the Best and Dana I Appreciate you both
MP
Moolti Pass
Dec 16, 2025
1.0
I went in to order. I was the only customer in there. The lady behind the counter was sweeping something up in the same spot for 10 minutes and not taking my order. A door dasher walked in and got served before me. The counter was disgusting and the steak wasn't cooked and mostly pink. I drove down the road to a different Chipotle. I'm not going to be ignored and get food poisoning on top of it.
MW
Marc W.
Nov 14, 2025
4.0
I work down the street and eat here for lunch every Friday. I don't know what these other reviews are talking about. I've never had a negative experience here. The food always seems fresh, and the employees are always friendly and quick.
The only two issues I have with the place are 1) It can certainly be cleaner, especially the drink station, and 2) Mobile ordering is actually slower than just waiting in line because the employees will wait to make your order until you come in and ask about it, even if it's past the pickup time. That's why I always just come in and wait in line. Even at the busiest time, I'm in and out in 15 minutes.
SS
Sztuczka
Oct 15, 2025
1.0
Good lord this place has to be satire . Clearly I’m not the only one who thinks so either . Laughably slow. Girl working the register was finding every possible way not to be productive lmao
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at Rockside Corners?
The Chipotle Mexican Grill at Rockside Corners is open from 10:45 AM to 11:00 PM Monday through Saturday, and from 10:45 AM to 9:00 PM on Sundays.
Does Chipotle Mexican Grill at Rockside Corners offer pickup and delivery services?
Yes, the restaurant offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Independence, OH?
It is located at 6901 Rockside Rd, Independence, Ohio, 44131, in the Rockside Corners area.
Can I order Chipotle online or through an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What kind of food does Chipotle Mexican Grill at Rockside Corners serve?
They serve fast-casual Mexican food with customizable menu options such as burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced, real ingredients.
How can I contact Chipotle Mexican Grill at Rockside Corners?
You can call them at +1 216-986-0551 or email at oh.0080.rockside@chipotle.com.
Does Chipotle Mexican Grill at Rockside Corners accept gift cards and credit cards?
Yes, they offer gift cards and accept credit card payments.
Are there any nearby dining options to Chipotle Mexican Grill at Rockside Corners?
Nearby dining options include Zoup soup restaurant, Hibachi Japanese Steakhouse, The Peach Cobbler Factory bakery, Slyman's Tavern, Pulp Juice and Smoothie Bar, Aladdin's Eatery Lebanese restaurant, Thai Gourmet, Lobster & Pho, Augie's Pizza, and Potbelly Sandwich Shop.
What nearby shopping and service centers are close to Chipotle Mexican Grill at Rockside Corners?
Rockside Corners Shopping Center, FedEx Office Print & Ship Center, Spectrum Store, and Discount Drug Mart are nearby shopping and service options.
Which nearby salons and beauty services are available near Chipotle Mexican Grill?
Nearby beauty services include Glitz & Glamour nail salon, Anthony Amato Salon for hair and hair removal, and Solid Nails beauty salon.