Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Rockside Corners is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.8
900 reviews
5 stars
248
4 stars
135
3 stars
58
2 stars
73
1 star
386
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant is frequently reported as dirty, with unclean food prep areas and dining spaces.
Service Speed
Customers consistently experience slow service, often waiting long periods even when few customers are present.
Ingredient Availability
The location is often out of key menu items, leading to customer frustration and incomplete orders.
Staff Attitude
Many reviews mention rude or unprofessional behavior from staff, contributing to a negative dining experience.
Food Quality
Several customers reported receiving old or poorly prepared food, impacting their overall satisfaction.
NS
Noah Smith
Feb 9, 2026
5.0
Very clean and respectful and quick. Best chipotle I’ve been to in a long time. Who ever is running it keep it up. Thank you to the line staff, one hell of a job.
OL
Olivia Lippucci
Feb 4, 2026
1.0
Received a large amount of moldy food on 2/3/26. Management was terrible and wasn’t willing to offer me a refund. Avoid at all costs.
JO
Judy OBrien
Feb 3, 2026
3.0
Avenger Chipotle's all over the US and this one is always out of product not very clean behind the counter. The young man who waited on me was extremely Pleasant and friendly but they were out of chicken fajitas chips it was only 7:00 p.m.. I think this particular store has a hard time keeping employees
NA
Ninja Assassin
Jan 29, 2026
1.0
When you walk into the place and it is slightly dim. Walking into the place further, I could see it was to hide the level of filth. The line, (this is where the food is stored kept hot or cold for those that don't know) always looks like a bomb went off. It is not that hard to clean the crap off the line. I've worked in restaurants. There is no excuse for a line looking that despicable. I have been there 5 times in the evening for work dinner and 5 times it looked like that.
I walk in and stand in line and wait. Despite me being the only customer in the place, no one comes to the line to greet me and ask me what I want. The fajita vegetables look like they've been in the holding tank forever. I wouldn't touch the steak if you paid me. And the guacamole was not stirred. It just sat there, super oxidized, and nasty looking. After not being paid attention to for a couple minutes, as people stood around and played on their phones. It wasn't until I directly walked up to the cash register that someone realized that I was there and needed help. The food looks so bad sitting in the wells I decided to get a mexican coke and walk out.
The drink station was an absolute disaster and calamity, as many people have mentioned before. That hasn't changed one bit.
Why couldn't this place be nice and clean like the Lakewood store, for any of the others that I have been to?
I will tell you why. Accountsability starts at the top and works its way down. There is someone who works in that restaurant in management who runs things whose standards are not up to snuff. This is evident by the level of filthiness and uncleanliness in the place. If people treat their workplace like this, imagine what their home looks like.
I love chipotle, and I would love to give this place a second chance. If issues are addressed, I will go back and update my review.
TJ
Tim Jermann
Jan 12, 2026
1.0
The absolute worst Chipotle in existence. I tried to order food and they were out of literally every meat. Not one person was dining in, everyone was standing around talking that should have been working. When I asked what they did have he said “nothing, what you wanna do about it”. I didn’t want to do anything, just wanted a burrito. He seemed like he wanted to literally fight me. Never ever recommend going here. Personally offended, insulted, and had I not left, probably assaulted.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at Rockside Corners?
The Chipotle Mexican Grill at Rockside Corners is open from 10:45 AM to 11:00 PM Monday through Saturday, and from 10:45 AM to 9:00 PM on Sundays.
Does Chipotle Mexican Grill at Rockside Corners offer pickup and delivery services?
Yes, the restaurant offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Independence, OH?
It is located at 6901 Rockside Rd, Independence, Ohio, 44131, in the Rockside Corners area.
Can I order Chipotle online or through an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What kind of food does Chipotle Mexican Grill at Rockside Corners serve?
They serve fast-casual Mexican food with customizable menu options such as burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced, real ingredients.
How can I contact Chipotle Mexican Grill at Rockside Corners?
You can call them at +1 216-986-0551 or email at oh.0080.rockside@chipotle.com.
Does Chipotle Mexican Grill at Rockside Corners accept gift cards and credit cards?
Yes, they offer gift cards and accept credit card payments.
Are there any nearby dining options to Chipotle Mexican Grill at Rockside Corners?
Nearby dining options include Zoup soup restaurant, Hibachi Japanese Steakhouse, The Peach Cobbler Factory bakery, Slyman's Tavern, Pulp Juice and Smoothie Bar, Aladdin's Eatery Lebanese restaurant, Thai Gourmet, Lobster & Pho, Augie's Pizza, and Potbelly Sandwich Shop.
What nearby shopping and service centers are close to Chipotle Mexican Grill at Rockside Corners?
Rockside Corners Shopping Center, FedEx Office Print & Ship Center, Spectrum Store, and Discount Drug Mart are nearby shopping and service options.
Which nearby salons and beauty services are available near Chipotle Mexican Grill?
Nearby beauty services include Glitz & Glamour nail salon, Anthony Amato Salon for hair and hair removal, and Solid Nails beauty salon.
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Certified March 01, 2026Yext Knowledge Graph
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