Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Huron Subway® Restaurant at 2117 Cleveland Rd W brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer service experiences varied widely, with reports of rude and unprofessional behavior from some staff members, while others provided friendly and attentive service.
Food Quality
Food quality was inconsistent, with some customers praising the freshness and taste, while others reported issues with incorrect orders and unsatisfactory portions.
Cleanliness
The cleanliness of the establishment was noted positively by some, but there were also complaints about dirty tables and unsanitary food handling practices.
Staff Training
Several reviews indicated a lack of proper training among staff, leading to mistakes in orders and poor customer interactions.
RJ
Roger Jackson
Feb 16, 2026
1.0
Person did not know the menu, nor the prices of the food. He didn't even know what the sub of the day was.
AM
Ashley Mack
Jan 31, 2026
1.0
The staff at this location are extremely unprofessional and handled a situation with unnecessary hostility and public humiliation. When a gift card declined because the balance was slightly lower than the total amount due, the employee in question (Drew) loudly escalated the situation without any sort of discretion or professionalism. Additionally, he huffed and puffed at any question or request she had, threw bacon on her sub with a visibly irritated demeanor, and treated her like an inconvenience.
To add insult to injury, rather than allowing the woman the opportunity to use another form of payment, he instead shouted to the entire store that her payment declined and snatched the food out of her hands.
Follow-up phone calls to report this behavior were equally disappointing. Drew was the employee to answer the phone call. He responded with arrogance, dismissiveness, and a refusal to take accountability, offering no apology and no willingness to address the situation professionally.
Customer service should never involve mocking, humiliating, or openly disrespecting customers. I would not recommend spending time or money at a location that treats anyone this way.
MM
Mattea
Nov 21, 2025
5.0
My boyfriend and I went through the drive through tonight around 9:30 PM and were greeted kindly by Drew. He took our order, a Spicy Nacho Footlong & 2 double chocolate cookies. My boyfriend enjoyed his sub so much and we appreciated Drew doing such a good job taking care of us. He was very kind and i can’t wait to come back and see him!
SW
Sherry Wiese
Nov 14, 2025
2.0
The girl was on duty Friday 11/14 at 5:45 she didn’t fill the dish for the beef like the people that we had before there was hardly any beef in the sub. We questioned her and she got very sarcastic. If she is working there the next time we will go somewhere else. She was rude to the woman before us also. Her behavior is consistent.
MI
Michelle Ice
Oct 11, 2025
3.0
Food and portions were good. The food prep area was clean. 1 lady working was nice the other younger one couldn't/ wouldn't smile if you gave her a winning lotto ticket. Thank cones l goodness for coupons because it's expensive without them.
The Subway restaurant is located at 2117 Cleveland Rd W, Erie, Huron, OH 44839, USA.
What are the operating hours of the Subway at 2117 Cleveland Rd W?
Open Monday to Thursday and Sunday from 9:00 AM to 10:00 PM, and on Friday and Saturday from 9:00 AM to midnight. It is closed on November 27, 2025.
Does this Subway offer catering services?
Yes, this Subway location provides catering services.
Can I place delivery or pickup orders at this Subway?
Yes, this Subway offers in-store pickup and delivery services.
What meals can I order at this Subway?
This Subway serves breakfast, lunch, and dinner.
How can I order food from this Subway restaurant?
You can order food online via their menu order link or through their app for quick and easy ordering.
Does this Subway have a drive-through and dine-in options?
Yes, it has both drive-through and dine-in services available.
Which hotels are near the Subway at 2117 Cleveland Rd W where I could stay?
Nearby hotels include Quality Inn Huron, Comfort Inn, Sawmill Creek Resort, and The Miller's Table.
Are there other dining options near this Subway?
Yes, nearby restaurants include Costa Azul Mexican Restaurant, McDonald's, Lemmy's Eatery, Long John Silver's, and Salmon Run seafood restaurant.
What local amenities can I visit close to this Subway?
Nearby amenities include Shell gas station, Dollar General discount store, Redbox kiosk, Western Union money transfer, and Anytime Fitness gym.
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