McDonald's

3.4
691 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
134 West Steetsboro Rd, Hudson, OH
44236, United States

Hours

Reviews

3.4
691 reviews
5 stars
234
4 stars
139
3 stars
136
2 stars
46
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unhelpful staff, with several instances of poor customer service and disrespectful interactions.

Food Freshness

Numerous reviews mentioned receiving cold or improperly prepared food, leading to dissatisfaction with the overall quality.

Cleanliness

The cleanliness of the restaurant, including bathrooms and dining areas, was frequently criticized, with many customers noting unsanitary conditions.

Order Accuracy

Customers consistently experienced issues with incorrect orders, leading to frustration and disappointment.

Positive Experiences

Despite the negative feedback, some customers highlighted friendly staff and good food experiences, indicating that there are occasional positive interactions.
  • LS
    Laurie Schoenbachler
    Nov 5, 2025
    1.0
    I was shorted food on my order. French fries were cold and the bread on the quarter pounder was hard.
  • ZJ
    Zach Jones
    Oct 27, 2025
    5.0
    Fancy little McDonald's with great service and hot fresh food.
  • HC
    Hannah corwin
    Oct 22, 2025
    5.0
    I LOVE MCDONALD'S! Staff is very friendly, everything is clean and safe. I personally love a quarter pounder with cheese and a large fry ❤️ the shakes are great too 😁 I work at Hudson elms mental ward my name is Hannah
  • JR
    Jalen Ruiz
    Oct 19, 2025
    1.0
    Came at 10:30pm, apparently they don’t keep the grills on within a half hour of closing so they might as well be closed at 10:30 lol. The nasty guy at the window with long hair glared at me as I left. I don’t know why I thought this would have improved months after my last visit. Their employees suck
  • RH
    robert hradek
    Sep 30, 2025
    1.0
    After waiting 10 minutes plus for a coffee and apple pies i was over charged. I tried to resolve it with the girl at the window but after explaining it twice I gave up and decided to call the restaurant as to not hold up the line behind me. The pies where also ice cold. Upon the call i was told I would have to return to the restaurant and go back through the drive through to resolve it where the attendated was not able to help the first time. Because everyone has an extra half an hour in the moring to accommodate the poor staffing at McDonald's. After all it is a privilege to do business at one and we should be thankful for such terrible service. People should not be inconvenienced when a business makes an error. It should not cost the customer time and money to resolve a mistake on McDonalds part. There should have had a refund made to the card like any other business in modern America. However corporate policy is to frustrate you until you give up.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 134 West Steetsboro Rd, Hudson?

McDonald's at 134 West Steetsboro Rd, Hudson is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service daily from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.