Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, with several instances of poor customer service and disrespectful interactions.
Food Freshness
Numerous reviews mentioned receiving cold or improperly prepared food, leading to dissatisfaction with the overall quality.
Cleanliness
The cleanliness of the restaurant, including bathrooms and dining areas, was frequently criticized, with many customers noting unsanitary conditions.
Order Accuracy
Customers consistently experienced issues with incorrect orders, leading to frustration and disappointment.
Positive Experiences
Despite the negative feedback, some customers highlighted friendly staff and good food experiences, indicating that there are occasional positive interactions.
LS
Laurie Schoenbachler
Nov 5, 2025
1.0
I was shorted food on my order. French fries were cold and the bread on the quarter pounder was hard.
ZJ
Zach Jones
Oct 27, 2025
5.0
Fancy little McDonald's with great service and hot fresh food.
HC
Hannah corwin
Oct 22, 2025
5.0
I LOVE MCDONALD'S! Staff is very friendly, everything is clean and safe. I personally love a quarter pounder with cheese and a large fry ❤️ the shakes are great too 😁 I work at Hudson elms mental ward my name is Hannah
JR
Jalen Ruiz
Oct 19, 2025
1.0
Came at 10:30pm, apparently they don’t keep the grills on within a half hour of closing so they might as well be closed at 10:30 lol. The nasty guy at the window with long hair glared at me as I left. I don’t know why I thought this would have improved months after my last visit. Their employees suck
RH
robert hradek
Sep 30, 2025
1.0
After waiting 10 minutes plus for a coffee and apple pies i was over charged. I tried to resolve it with the girl at the window but after explaining it twice I gave up and decided to call the restaurant as to not hold up the line behind me. The pies where also ice cold. Upon the call i was told I would have to return to the restaurant and go back through the drive through to resolve it where the attendated was not able to help the first time. Because everyone has an extra half an hour in the moring to accommodate the poor staffing at McDonald's. After all it is a privilege to do business at one and we should be thankful for such terrible service. People should not be inconvenienced when a business makes an error. It should not cost the customer time and money to resolve a mistake on McDonalds part. There should have had a refund made to the card like any other business in modern America. However corporate policy is to frustrate you until you give up.
What are the regular business hours for McDonald's at 134 West Steetsboro Rd, Hudson?
McDonald's at 134 West Steetsboro Rd, Hudson is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, this McDonald's offers drive-thru service daily from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays. You can order online at https://mcdonalds.order.online/business/-5579.
What types of payment are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are offered at this McDonald's?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Is there a mobile app I can use to order from this McDonald's?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store. The Apple app can be found at https://apps.apple.com/us/app/mcdonalds/id922103212 and the Android app at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
Where is this McDonald's located?
The McDonald's is located at 134 West Steetsboro Rd, Hudson, OH 44236, United States.
Are there any banks near this McDonald's for convenient banking before or after your visit?
Yes, Citizens Bank and Chase Bank are nearby, along with a Chase ATM, providing convenient banking options when visiting McDonald's.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby eateries include Perkins American Food Co., Otani Restaurant & Pub, Johnny's Diner, Pizza Bogo, and Jaipur Junction for a variety of food experiences around McDonald's.
What local services or shops are close to McDonald's in Hudson?
Local services near McDonald's include Best Cuts hair salon, Lovely Nails & Spa, Ault Chiropractic, and Gwendolyn Elizabeth boutique, providing various beauty and wellness options before or after your visit.