Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Many customers praised the pizza for its delicious taste and generous toppings, although some noted inconsistencies in quality and preparation.
Customer Service
Feedback on customer service was mixed; while some praised the staff for being friendly and helpful, others reported rude interactions and poor handling of complaints.
Order Accuracy
Several reviews highlighted issues with order accuracy, including missing items and incorrect pizzas, leading to customer dissatisfaction.
Atmosphere
The dining experience was criticized for being quiet and uninviting, with some customers feeling ignored during their visits.
Delivery Issues
Numerous complaints were made regarding delivery problems, including late arrivals and unresponsive customer service.
JB
Jolisa Bahr
6 days ago
5.0
Friendly staff. Clean facility.
This is the best pizza. Margarita, Spicy chicken pickle ranch, Hawaiian (I normally don’tlike this kind), so many options. They’re all amazing! My favorite pizza place by far!
CB
Cyndi Baumgartner
Nov 16, 2025
5.0
Our family’s favorite pizza spot!
LD
Lee Derringer
Sep 1, 2025
4.0
Great food
ED
Emy Davis
Jul 18, 2025
4.0
They forgot one of our subs and had to go back. They were good. The pizza is expensive compared to other places.
VB
Victor Barreto
Jul 1, 2025
5.0
Friendly and quick, can't go wrong w/ their pepperoni pizza.