Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and long wait times.
Food Quality
Food quality is inconsistent; many customers enjoyed the pizza and toppings, but some reported issues with undercooked or incorrect orders.
Cleanliness
The facility is generally noted as clean, contributing positively to the dining experience.
Delivery Issues
Several customers experienced problems with delivery, including late arrivals and incorrect orders.
Overall Experience
While many customers love the pizza, there are significant concerns about service and order accuracy that impact overall satisfaction.
JG
j griffith
Dec 4, 2025
1.0
They could not manage to take my order over the phone until I spoke to a manager took 10 minutes to place a simple order . Ordered for delivery, an hour later I went to pick up, they gave me a free cheese pizza for the hassle and also gave me the two hour plus old pizzas I ordered. Will not order from this store ever again.
JB
Jolisa Bahr
Nov 18, 2025
5.0
Friendly staff. Clean facility.
This is the best pizza. Margarita, Spicy chicken pickle ranch, Hawaiian (I normally don’tlike this kind), so many options. They’re all amazing! My favorite pizza place by far!
CB
Cyndi Baumgartner
Nov 16, 2025
5.0
Our family’s favorite pizza spot!
ML
Margaret LaVenia
Oct 7, 2019
5.0
Pizza was very good and ready on time. Love the pizza cut in squares, my favorite are the corners!
What payment options are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Donatos Pizza through a mobile app?
Yes, you can order Donatos Pizza through their iOS app available on the App Store and the Android app available on Google Play.
Does Donatos Pizza have wheelchair accessible facilities?
Yes, Donatos Pizza has a wheelchair accessible entrance and restroom, and provides high chairs for families.
Is Donatos Pizza located near any banking services?
Yes, Donatos Pizza is near Huntington Bank, which can be convenient for customers needing banking services before or after their visit.
What nearby medical facilities are close to Donatos Pizza?
There are several nearby medical facilities including Minute Clinic, MinuteClinic at CVS, Quest Diagnostics, and UH Western Reserve Physicians.
Are there any fitness centers near Donatos Pizza?
Yes, Orangetheory Fitness Hudson and Krav Maga Self Defense gyms are located nearby, great options for a workout before or after enjoying your meal.
What other dining options are available near Donatos Pizza?
Nearby dining options include Brubaker's Pub, Don Patron Mexican Grill, and Zeppe's Bistro & Bar, offering a variety of cuisines for different tastes.
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Certified March 01, 2026Yext Knowledge Graph
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