Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Mixed reviews on customer service, with some praising friendly staff while others reported rude interactions and long wait times.
Food Quality
Food quality is inconsistent; many customers love the pizza and toppings, while others reported issues with undercooked items and incorrect orders.
Cleanliness
The facility is generally noted as clean, contributing positively to the dining experience.
Delivery Issues
Several customers experienced problems with delivery, including late arrivals and missing items.
Overall Experience
While many customers enjoy the pizza and consider it their favorite, there are significant complaints about service and order accuracy.
JG
j griffith
Dec 4, 2025
1.0
They could not manage to take my order over the phone until I spoke to a manager took 10 minutes to place a simple order . Ordered for delivery, an hour later I went to pick up, they gave me a free cheese pizza for the hassle and also gave me the two hour plus old pizzas I ordered. Will not order from this store ever again.
JB
Jolisa Bahr
Nov 18, 2025
5.0
Friendly staff. Clean facility.
This is the best pizza. Margarita, Spicy chicken pickle ranch, Hawaiian (I normally don’tlike this kind), so many options. They’re all amazing! My favorite pizza place by far!
CB
Cyndi Baumgartner
Nov 16, 2025
5.0
Our family’s favorite pizza spot!
LD
Lee Derringer
Sep 1, 2025
4.0
Great food
ED
Emy Davis
Jul 18, 2025
4.0
They forgot one of our subs and had to go back. They were good. The pizza is expensive compared to other places.