Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and poor handling of complaints.
Food Quality
Food quality is inconsistent; many customers enjoyed the pizza and praised the toppings, while others reported issues with undercooked or incorrect orders.
Cleanliness
The facility is generally noted as clean, contributing positively to the dining experience.
Order Accuracy
Several customers experienced issues with order accuracy, including missing items and incorrect pizzas.
Delivery Issues
Delivery service received negative feedback, with reports of late or missing orders.
JG
j griffith
Dec 4, 2025
1.0
They could not manage to take my order over the phone until I spoke to a manager took 10 minutes to place a simple order . Ordered for delivery, an hour later I went to pick up, they gave me a free cheese pizza for the hassle and also gave me the two hour plus old pizzas I ordered. Will not order from this store ever again.
JB
Jolisa Bahr
Nov 18, 2025
5.0
Friendly staff. Clean facility.
This is the best pizza. Margarita, Spicy chicken pickle ranch, Hawaiian (I normally don’tlike this kind), so many options. They’re all amazing! My favorite pizza place by far!