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Wendy's

3.2
(1215 reviews)

Business Details

(937) 345-3505

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8201 St. Rt. 235, Huber Heights, OH
45424, United States

Hours

Reviews

3.2
1,215 reviews
5 stars
342
4 stars
265
3 stars
199
2 stars
130
1 star
279

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, many complained about cold, undercooked, or incorrect items, indicating inconsistency in food preparation.

Cleanliness

Several reviews mentioned dirty premises, including sticky floors and unclean restrooms, which detracted from the overall dining experience.

Staff Attitude

Customer service was often described as lacking, with reports of staff being unhelpful or dismissive, contributing to a negative atmosphere.
  • VV
    Vans
    Feb 16, 2026
    1.0
    I get inventory from the app not being completely correct or whatever. But replacing 2 Frostys with a soda and a cookie does not equal $8.39? And the employee said they didn’t want to do a refund. I would’ve rather just refund the whole order and just go somewhere else. The sodas I did get did not have a proper lid for the drink. It was a coffee lid. Service absolutely sucked too. Each time I go to this one it’s trash. The numbers on the recipe or location on Google does not work. $4.90 ≠ $8.39
  • HR
    Hayley Ritchie
    Feb 15, 2026
    1.0
    Slowest service I’ve ever experienced.
  • FH
    Fred Henman
    Feb 11, 2026
    2.0
    Ordered 2 Baconator combos nugget combo checked my order before I left? Didn't realize that I had to open the sandwich to make sure they were correct!!!Baconator with no bacon?? Tried calling and wouldn't answer.
  • KM
    Kristyne Mauricio
    Feb 7, 2026
    1.0
    Paid for two fries and two burgers. Didn’t receive two fries but they didn’t give us a receipt and wouldn’t give us the second fry when we went in but offered us a free frosty? The problem solving skills need some work here for sure.
  • EL
    Erika Lockwood
    Jan 26, 2026
    5.0
    Amazing service here

Frequently Asked Questions About Wendy's

Is New Carlisle Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
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  • Phone number
  • Official website
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