Wendy's

3.2
1208 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8201 St. Rt. 235, Huber Heights, OH
45424, United States

Hours

Reviews

3.2
1,208 reviews
5 stars
340
4 stars
264
3 stars
199
2 stars
129
1 star
276

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, many complained about cold, undercooked, or incorrect items, indicating inconsistency in food preparation.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, suggesting a need for better maintenance.

Staff Attitude

There were mixed reviews regarding staff friendliness, with some praising polite service while others noted rudeness and lack of attention.
  • DD
    Deb Digioia
    Dec 21, 2025
    3.0
    Have driven through many times for meals on our way to events. Service has always been a struggle at this location. They seem to be short of help and there is more than a normal wait for food. This time the man at the drive through was very rude- curt responses to basic questions and sent every car in line to park and wait for their food with no explanation. After waiting 10 minutes, sandwiches were hot and well prepared but all 4 fry orders cold and limp. We won't be back for a while!
  • JS
    Jeff Smith
    Dec 18, 2025
    5.0
    Drive through was busy but moved quickly. Food was freshly made. Premisis were very clean.
  • GS
    Gary Sullenberger
    Dec 9, 2025
    5.0
    Nice
  • SM
    S. M
    Dec 5, 2025
    1.0
    Now I remember why I don't go to this Wendy's. I ordered a single with cheese, just left and the burger is under cooked. Absolutely disgusting. Unfortunately this review will not allow me to post pictures. I would have loved to share them. Please cook your burgers a little longer before someone gets sick!!
  • HD
    Harry Dilley
    Oct 28, 2025
    2.0
    This Wendy's is never fast and the food is never fresh. They will more than likely get your order wrong. I have been there multiple times and there is always something wrong. If you are craving Wendy's skip this one and drive to the next one. You will get your food faster than waiting at this Wendy's.

Frequently Asked Questions About Wendy's

Is New Carlisle Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-thru in Huber Heights?

The Wendy's drive-thru at 8201 St. Rt. 235, Huber Heights is open daily from 6:30 AM to midnight.