Chipotle Huber Heights #2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers consistently reported extremely slow service, long wait times, and poor management leading to frustration.
Ingredient Availability
Frequent complaints about being out of key ingredients, leading to incomplete orders and dissatisfaction.
Cleanliness
Multiple reviews highlighted the restaurant's dirty conditions, including unclean tables and unsanitary food preparation areas.
Food Quality
While some customers enjoyed the food, many noted issues with portion sizes and freshness, with reports of overcooked or poorly prepared items.
Staff Attitude
Customer service experiences varied, with some employees being friendly while others were described as unprofessional or indifferent.
DS
Drew Sallada
5 days ago
1.0
Quite possibly the worst chipotle experience I’ve ever had. 27 minute wait with 12 customers in line . Just when you think it can’t get any worse rice was super undercooked and extremely salty .
AC
Amber Conley
Dec 31, 2025
1.0
Order online went in because it said it was ready I get in their the workers clearly didn’t care about their job was to busy trying to close the place down and close off lobby where customers couldn’t sit same lady that was on mobile ordering area kept walking around every where with the same gloves on touching every thing she really acted like she hated her job the most horrible experience I have had here I sat their a good 15 minutes she finally says what are you waiting for I said my order she said I don’t have it here I’m like ok I go out and come back I’m like you guys do have the order ready it says she said well did you place it here I said yes she said well look at the screen do you see your name I said yes she the. Looks at an order that was setting rite in front of her the same order that was setting their the hole time I was waiting for my food the food was ice cold I asked her if the stuff could just be cancel she said no you have to not only was my order messed up a lady came in to order to they told her she couldn’t she would have to do it on line as she walks away they just sit their n laugh at her why the cashier is folding her arms just standing their not a great way to represent your business the one cashier asked the blond head lady a question because customers kept comeing in and she shrugged her shoulders and said she could care less
PL
phillip lipsey
Dec 28, 2025
1.0
Avoid this location at all costs. Do not order online or they will mess it up or have half the ingredients missing/ are out of stock. Closest best chipotle to you is miller ln. No wonder company had a bad Q4
AG
Andrew Gifford
Dec 28, 2025
1.0
Doors are open but as you can see they made a fort of chairs blocking the order lane with a sign that says online orders only. This Huber location lacks good management. GM is responsible for this store and should be here with other managers and make sure this store is run properly everyday. Can tell you since I've been sitting in my car making this review they have lost about 20 customers.
KJ
Krystal Johnson
Dec 23, 2025
2.0
This location is ALWAYS out of chips. They never make enough and are always out by 630 pm. The service is also very slow, they don’t seem to have any hustle to their work.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Huber Heights #2?
Chipotle Mexican Grill in Huber Heights #2 is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Huber Heights?
It is located at 7767 Old Troy Pike, Montgomery, Huber Heights, OH 45424, US.
Does this Chipotle location offer pickup and delivery services?
Yes, it offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Huber Heights?
You can order online via their official ordering site at https://order.chipotle.com/ or through the Chipotle app on the Apple App Store.
What type of food does Chipotle Mexican Grill serve?
Chipotle specializes in customizable Mexican fast-casual food such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Is Chipotle Mexican Grill Huber Heights #2 inclusive and welcoming to diverse communities?
Yes, the location welcomes LGBTQ customers and supports an inclusive environment.
Which nearby places can I visit before or after dining at Chipotle in Huber Heights?
Nearby places include Leslie's Pool Supplies, Blooming Bouquet Luxury Flowers & Gifts, and Wild Birds Unlimited, which you might enjoy visiting around your meal time.
Are there other dining options close to Chipotle Mexican Grill at 7767 Old Troy Pike?
Yes, nearby dining options include Popeyes Louisiana Kitchen, Burger King, TGI Fridays, Al's Smokehouse Bar & Grill, Five Guys, BIBIBOP Asian Grill, Skyline Chili, Marble Slab Creamery, Great American Cookies, Wat Da Pho Express, and Starbucks.
How can the nearby U.S. Bank Branch and other businesses be convenient for Chipotle customers?
Customers can conveniently handle banking transactions at the nearby U.S. Bank Branch or visit other local businesses like Optical Fashions and H&R Block before or after enjoying a meal at Chipotle.
Does Chipotle Mexican Grill in Huber Heights participate in any rewards or loyalty program?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.