Service Quality
Many customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Food quality was inconsistent, with complaints about greasy items, missing ingredients, and poorly prepared meals.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and issues with food preparation areas.
Management Issues
Customers expressed concerns about management's lack of oversight and responsiveness to service problems.
Technology Concerns
The use of AI for order taking received mixed reviews, with some finding it ineffective and frustrating.