McDonald's

3.1
2283 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6555 Airport Hwy, Holland, OH
43528, United States

Hours

Reviews

3.1
2,283 reviews
5 stars
606
4 stars
406
3 stars
421
2 stars
265
1 star
585

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times in both drive-thru and dine-in.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Cleanliness

The restaurant was often described as dirty, with complaints about the state of the dining area and restrooms.

Food Quality

Numerous customers expressed dissatisfaction with the quality of food, citing cold, stale, or improperly cooked items.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with reports of rudeness and inattentiveness.
  • JR
    John Reuter
    Nov 10, 2025
    1.0
    Couldn't make a simple Mocha while sitting in the drive through for 10 minutes, and gave cold food.
  • EJ
    Elijah Jones
    Oct 30, 2025
    1.0
    Had me pull up to spot 1. Waiting 10 minutes to say they did not have shakes. Then they asked if there was anything else they could grab. 10 minutes later nothing. 1 minute later someone comes to ask if we were waiting for anything told them the situation. Waited 15 more minutes and they brought out pie to substitute the shake. Waited so long that I ended up getting homesick.
  • RB
    Rob Bovee
    Oct 30, 2025
    1.0
    Bad service. Staff members invade personal space in the dining area when cleaning up, making unasked for conversation. Loud music playing, and the playlist is the worst kind of 70s and 80s crap you can imagine. Couldn't taste my food over the noise.
  • KB
    Koran Boze
    Oct 29, 2025
    1.0
    I went to this McDonald's last after 11:30PM because I was starving. The fries were hard ,dry and the meat on the sandwich was dry. The bun was crusty and hard. The wait staff was nice ish. Go to the gas station, the food will be better.
  • JS
    John Shelnick
    Oct 22, 2025
    1.0
    Came to pickup an UberEats for delivery, order was a big Mac, small fry, and chocolate shake. Place wasn't busy at all but I sat waiting for 10 minutes and it still wasn't ready. A customer who came in after me and ordered at the kiosk got his food within in 3 -4 minutes. Ridiculous 11-13-2025: I literally pulled into the parking lot and at 10pm and as I was getting out of my vehicle to go inside and grab a to go order, the manager locked the door. The time on the door says the dining room closes at 11pm!! And calling into headquarters to talk to customer service was a complete wasteof time, but go ahead if tou want to get hung up on...Idc if I sound like a "Karen" this location is trash

Frequently Asked Questions About McDonald's

What are the general opening hours of McDonald's at 6555 Airport Hwy, Holland, OH?

McDonald's is open daily from 6:00 AM to 9:00 PM.

When is the McDonald's drive-through service available?

The drive-through is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.