Jimmy John's

3.6

226 reviews

Business Details

Sandwich Restaurant

Jimmy John's

6515 Airport Highway, Holland, OH

43528, United States

Monday10:30 AM - 10:00 PM

Tuesday10:30 AM - 10:00 PM

Wednesday10:30 AM - 10:00 PM

Thursday10:30 AM - 10:00 PM

Friday10:30 AM - 10:00 PM

Saturday10:30 AM - 10:00 PM

Sunday10:30 AM - 10:00 PM

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3.6

226 reviews

5 stars

107

4 stars

3 stars

2 stars

1 star

AI-generated from recent customer reviews

Many customers reported slow service, long wait times, and frequent order mistakes.

While some customers enjoyed the sandwiches, others complained about poorly made items and missing ingredients.

Several reviews highlighted rude staff and poor customer service experiences, though some praised individual employees.

Customers noted discrepancies in operating hours, with some arriving to find the location closed despite advertised hours.

A few customers mentioned cleanliness issues, including unsanitary conditions and hair found in food.

DD
DEBJA
Dec 31, 2025
4.0
FREAKY FAST! 🤣
KK
Kyleigh Kinsel
Dec 5, 2025
1.0
I normally don’t even take the time to review restaurants especially chains but this specific location is not only unprofessional (they’re lazy and rude) but also incredibly inconsistent in their service and food prep. I have yet to have a positive experience and the workers and manager act really sketchy . My card information got stolen right after my last order so they’re probably skimming cards- stay away .
JJ
Jake
Oct 1, 2025
2.0
Freaky slow and cramped pickup area. Placed my order long before people who ordered in shop and they got their sandwiches first while I stood there waiting. Should have just ordered in shop.
GM
George Mcallister
Sep 17, 2025
2.0
Ordered through the drive thru and got my order to work and found 1 slice of meat on both sandwiches, for 12 dollars per meal very disappointed i have picture that wont upload from phone
SS
Sabryna Smile
Aug 9, 2025
1.0
I have a dairy allergy, and I came in specifically asking for a sandwich with no cheese, in fact the person who made my sandwich had remembered my husband and mentioned he remembered we had gotten dairy free sandwiches, and made more than one comment about it then put cheese on my sandwich, don’t come here if you have allergies