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Jimmy John's

3.6
(228 reviews)

Business Details

6515 Airport Highway, Holland, OH
43528, United States
(567) 742-4001

About

Sandwich Restaurant

Location

Jimmy John's
6515 Airport Highway, Holland, OH
43528, United States

Hours

Reviews

3.6
228 reviews
5 stars
107
4 stars
38
3 stars
16
2 stars
14
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, inconsistent order accuracy, and unprofessional behavior from staff.

Food Quality

While some customers enjoyed the sandwiches, others complained about poor food preparation, missing ingredients, and unsatisfactory taste.

Cleanliness

Several reviews mentioned cleanliness issues, including unsanitary conditions and hair found in food.

Customer Experience

Positive interactions with staff were noted by some, but overall customer service experiences were frequently described as lacking.

Operational Hours

Customers expressed frustration over inaccurate hours of operation and closures without proper notification.
  • MN
    Mandy Nuno
    Feb 1, 2026
    1.0
    So we order our meals and the soda is FLAT, tell them and they tell us we know… so you served gross soda knowing it’s flat. SECOND the avocado spread was gross and brown! Where the hell is the management or owner of this trash place 25$ you’d think you’d be able to get food that won’t make you sick or drinks that the staff KNOW are flat
  • MP
    Meagan Plikerd
    Jan 16, 2026
    1.0
    Forgot the avocado spread on my sandwich, did not cut either of the sandwiches ordered in half like requested
  • DD
    DEBJA
    Dec 31, 2025
    4.0
    FREAKY FAST! 🤣
  • KK
    Kyleigh Kinsel
    Dec 5, 2025
    1.0
    I normally don’t even take the time to review restaurants especially chains but this specific location is not only unprofessional (they’re lazy and rude) but also incredibly inconsistent in their service and food prep. I have yet to have a positive experience and the workers and manager act really sketchy . My card information got stolen right after my last order so they’re probably skimming cards- stay away .
  • JJ
    Jake
    Oct 1, 2025
    2.0
    Freaky slow and cramped pickup area. Placed my order long before people who ordered in shop and they got their sandwiches first while I stood there waiting. Should have just ordered in shop.

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
  • Official website
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