Business Details
About
Mexican Restaurant
Chipotle Holland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
942 reviews
5 stars
454
4 stars
183
3 stars
91
2 stars
50
1 star
164
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, overflowing trash cans, and food debris on the floor.
Service Speed
Customers frequently complained about slow service, with long wait times and insufficient staff during peak hours.
Portion Sizes
Several reviews noted that portion sizes were inconsistent and often smaller than expected, leading to dissatisfaction.
Food Quality
While some customers enjoyed the food, many reported issues with incorrect orders, bland flavors, and poorly prepared items.
Staff Attitude
Feedback varied on staff demeanor, with some praising individual employees for their service, while others criticized the overall attitude and efficiency of the team.
- DADanny AmayaJan 5, 20261.0They don’t have all the ingredients and ran out of forks.
- JMJacob MinnichJan 3, 20261.0Pretty much every time I get anything from here it is missing ingredients and incorrect orders. It is not only this location I have problems at, every chipotle in the area has the exact same problems.
- CDColin DietrichDec 30, 20252.0Love Chipotle but consistently have issues with this one location. Always seem to be out of a certain item or ingredient. This last time when I did an online order they tried to just give me the food with it made wrong instead of being upfront about what they were missing. Almost always a bad experience at this location.
- ADAxel DamienDec 26, 20251.0They give very skimpy portions here compared to every other location in the area. They put only a few grains of rice on a tortilla and expected me not to say anything. Even the baby was still hungry. I asked if I could have a lime, and they said the limes were not washed. That shows the extent to which the employees are willing to go to please the customer. One of the employees is very impatient and needs customer service training—or should not have contact with customers.
- EUEmily UlreyDec 23, 20253.0The food was great but the place was extremely dirty and food everywhere on the floor and tables. They definitely needed someone to clean it up.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Holland specialize in?
Chipotle Mexican Grill in Holland offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours for Chipotle Mexican Grill at 6658 Airport Hwy in Holland?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
Where is Chipotle Mexican Grill located in Holland, OH?
It is located at 6658 Airport Hwy in Lucas, Holland, Ohio, inside the plaza in front of Sandusky Mall.
Can I order Chipotle food online or through an app?
Yes, you can order online at order.chipotle.com or through the Chipotle app available in the Apple App Store.
Does Chipotle Mexico Grill Holland support any community or sustainability initiatives?
Chipotle follows 'Food with Integrity' principles, sourcing ingredients responsibly from farms that use humane and sustainable practices.
What nearby dining options are available around Chipotle Mexican Grill in Holland?
Nearby dining options include Chick-fil-A, Panera Bread, The Jewel of Toledo (Indian/Pakistani cuisine), Starbucks, Arby's, Panda Express, Burger King, Mancino's Pizza & Grinders, and LaVie Mediterranean Grill.
Are there any nearby health services close to Chipotle in Holland?
Yes, nearby health services include Motto Clear Aligners, Aspen Dental - Holland, and ProMedica Urgent Care - Holland.
What nearby places can customers visit in Holland after dining at Chipotle?
Customers can visit nearby shopping and service locations such as Guitar Center, Big Lots, Sleep Outfitters, and The CBD Dispensary after dining at Chipotle.
What payment and service options does Chipotle Mexican Grill in Holland provide?
Chipotle provides online orders, catering, gift cards, accepts credit cards, and offers delivery through web and mobile platforms.