Chipotle Holland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported extremely slow service, with long wait times and inadequate staffing during peak hours.
Food Quality
Many reviews highlighted inconsistent food quality, including small portions, stale ingredients, and poorly prepared items.
Cleanliness
The restaurant was often described as dirty and poorly maintained, with complaints about trash and food debris in the dining area.
Customer Service
While some staff were praised for their friendliness, many reviews noted poor customer service, including rude behavior and lack of attention to orders.
Order Accuracy
Numerous customers experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
EA
Eduardo Argueta
3 days ago
3.0
Just one person on the line and 7 customer waiting….
One of the managers just looking at her
The lady on the line did a good Service
The cashier needs to help a little more
ML
Melissa Linden
3 days ago
1.0
Look at this pathetic bowl. Was supposed to be extra veggies and double chicken. Second bowl was supposed to be double steak. The ladies in front of us though that the guys were flirting with got great bowls though 🙄🙄
CG
Charles George
Nov 5, 2025
2.0
I’ve always been a Chipotle enjoyer, and like most fast food regulars know, it’s all about location, location, location. When you find a good one, you stick with it.
After moving to this side of Toledo a few years ago, I started my hunt for my Chipotle spot and landed at the Spring Meadows location. I’ve only been here twice, but both times left a bad taste in my mouth, metaphorically.
The food itself is solid. The portions are fair, and the prep seems consistent. My issue is the cleanliness. The first time I visited, I wrote it off as maybe a bad night or new staff. But even then, the trash cans were full, food was scattered all over the counters, and dishes were piling up in the back.
I started going to the Conant Street location instead, which was a way better experience. But when Conant temporarily closed for maintenance, I gave Spring Meadows another shot. Unfortunately, nothing had changed. Counters still covered in food, trash cans overflowing, and dishes stacked high. What really stood out was that there were plenty of employees, yet only one person actually serving food while another just stood at the register with no one to ring up.
Don’t get me wrong, I still ate the food because it’s Chipotle and I’m not made of stone. But the overall vibe was just gross. There’s an old Seinfeld episode where Jerry sees a chef use the restroom and not wash his hands before returning to the kitchen. That’s kind of how I feel about this location. The food tastes fine, but you can’t stop thinking about how they metaphorically didn’t wash their hands.
AB
Adam Behrend
Oct 16, 2025
1.0
1:45pm 10/15/25. No steak, no chicken, no fajita vegetables. Waited in line 10 minutes to find this out. Terrible!
MB
Michael Boehm
Oct 14, 2025
2.0
Some Chipotle locations are better than others. This is not one of the good ones. Dirty, slow service, excessively small portions. This may be standard to all locations, but the quesadillas are a total rip off for the size of the entree.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Holland specialize in?
Chipotle Mexican Grill in Holland offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours for Chipotle Mexican Grill at 6658 Airport Hwy in Holland?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
Where is Chipotle Mexican Grill located in Holland, OH?
It is located at 6658 Airport Hwy in Lucas, Holland, Ohio, inside the plaza in front of Sandusky Mall.
Can I order Chipotle food online or through an app?
Yes, you can order online at order.chipotle.com or through the Chipotle app available in the Apple App Store.
Does Chipotle Mexico Grill Holland support any community or sustainability initiatives?
Chipotle follows 'Food with Integrity' principles, sourcing ingredients responsibly from farms that use humane and sustainable practices.
What nearby dining options are available around Chipotle Mexican Grill in Holland?
Nearby dining options include Chick-fil-A, Panera Bread, The Jewel of Toledo (Indian/Pakistani cuisine), Starbucks, Arby's, Panda Express, Burger King, Mancino's Pizza & Grinders, and LaVie Mediterranean Grill.
Are there any nearby health services close to Chipotle in Holland?
Yes, nearby health services include Motto Clear Aligners, Aspen Dental - Holland, and ProMedica Urgent Care - Holland.
What nearby places can customers visit in Holland after dining at Chipotle?
Customers can visit nearby shopping and service locations such as Guitar Center, Big Lots, Sleep Outfitters, and The CBD Dispensary after dining at Chipotle.
What payment and service options does Chipotle Mexican Grill in Holland provide?
Chipotle provides online orders, catering, gift cards, accepts credit cards, and offers delivery through web and mobile platforms.