Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers reported inconsistent service, with some praising friendly staff while others experienced poor service and order mistakes.
Food Quality
Feedback on food quality was mixed; some enjoyed their meals while others complained about cold, undercooked, or incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area, with some locations described as dirty.
Order Accuracy
Many customers noted frequent issues with order accuracy, including missing items and incorrect orders.
Speed of Service
Service speed varied, with some customers experiencing quick service while others faced long wait times.
KJ
Karen Judd
Dec 12, 2025
5.0
I tried Arby's Burger today. Used App & got a FREE Beef & Cheddar !! (with $5 purchase)💥
Hard to believe ANY biz has FREE FOOD OFFERS in 2025 - THRILLED !
Anyway, the Burger was GRRREAT ‼️ I'll DEFINITELY order again. Classic toppings on mine, w/thick Burger - but there's another with bacon.
Employee was AWESOME - Joked with me & great service here @ Airport Rd. Holland, OH
Get the ARBY'S APP > I have 2 MORE GREAT OFFERS to use !!
My FIRST JOB was at Arby's on US42 in Florence, KY. FLORENCE Y'ALL ❤️
BW
bruce whittecar
Nov 22, 2025
3.0
Poor service food luke warm when served
JE
Julie Eyre
Oct 15, 2025
5.0
Ordered our order for delivery last night and everything was perfect. The order arrived correct, hot, and quickly. Ordering online was a breeze. Thank you!
DD
DaFootSoldja
Jul 21, 2017
4.0
Good food! They forget most of the sauces you order when you go through the drive, about every time. No BBQ and should have been 2, no sauce for cheesesticks, and why only 3 small ketchup packets for 2 large fries and 2 chicken sandwiches. Step up the sauce game please and thank you!! 😊
But the food is on point though!
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