Business Details
About
Ice Cream ShopCafeCoffee Shop
Z’s Cream & Bean, now Creatively Made & Operated by non profit organization Medina Creative Housing, serves ice cream and the important mission of providing jobs for individuals with disabilities to grow and develop in an integrated environment and earn an income. The Z’s Bean & Cream store provides the next stepping stone for individuals with disabilities into community employment, job coaching, and individual goal setting. Customers can enjoy the high-quality, delicious product they have enjoyed for years while being part of the Medina Creative Housing family and mission!
Location
Hours
Reviews
4.5
308 reviews
5 stars
252
4 stars
19
3 stars
11
2 stars4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff interactions and long wait times, particularly in the drive-thru.
Ice Cream Quality
While many praised the ice cream for its delicious flavors and creamy texture, some noted issues with freezer burn and inconsistent quality.
Cleanliness and Atmosphere
The shop is generally described as clean and inviting, with a pleasant atmosphere for dining.
Pricing Concerns
Several customers expressed dissatisfaction with high prices for ice cream and food items, feeling they did not match the value received.
Staff Friendliness
There were mixed reviews on staff friendliness, with some customers highlighting positive interactions while others reported unwelcoming behavior.
- SJSavannah JorgensenNov 10, 20251.0Bruh update your hours they have been wrong for a while now
- SCSae ChoeAug 29, 20251.0Pay all that money to find your cup isn’t half full. Must have ran out of ice cream! Just lost a customer for good!
- OOObi-Wan Ken OGAug 3, 20253.0The teenagers working are sub par. I had four orders and 3/4 were made incorrectly. You can’t return cream so that just kinda sucked. The ice cream is good yet the service could be better.
- DDdoug deaconAug 3, 20255.0Great service and ice cream
- KKKMCJul 19, 20251.0Seems to be going downhill. Just sat in the drive through for 10 minutes with no service and had to leave unserved.
Frequently Asked Questions About Z's Cream & Bean
What is the mission of Z's Cream & Bean?
Z's Cream & Bean provides jobs for individuals with disabilities to grow and develop in an integrated environment, helping them earn an income while offering quality ice cream products.
Where is Z's Cream & Bean located?
Z's Cream & Bean is located at 2706 Boston Road, Hinckley, OH 44233, United States.
What are the operating hours for Z's Cream & Bean?
Z's Cream & Bean is open daily from 2:00 PM to 9:00 PM.
What types of payment does Z's Cream & Bean accept?
Z's Cream & Bean accepts American Express, Cash, Discover, Mastercard, and Visa.
What categories of shop is Z's Cream & Bean classified under?
Z's Cream & Bean is classified as an Ice Cream Shop, Cafe, and Coffee Shop.
How can customers contact Z's Cream & Bean for marketing inquiries?
Customers can email marketing@medinacreativehousing.com for marketing inquiries at Z's Cream & Bean.
Can I view the menu of Z's Cream & Bean online?
Yes, the menu is available online at https://www.zscreamandbean.com/our-products.
Are there nearby banks where I can withdraw cash before visiting Z's Cream & Bean?
Yes, customers can find U.S. Bank, US Bank, and U.S. Bank ATM nearby for banking and ATM services.
What nearby places can I visit after enjoying ice cream at Z's Cream & Bean?
After your visit, you can check out nearby spots like CVS Pharmacy, Body Kneads massage therapy, or Skin A Peel beauty salon.
Are there accessible travel services near Z's Cream & Bean?
Yes, Royalton Travel is nearby, providing convenient travel services for customers.