Wendy's

3.4
1430 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
900 N High St, Hillsboro, OH
45133, United States

Hours

Reviews

3.4
1,430 reviews
5 stars
465
4 stars
334
3 stars
243
2 stars
129
1 star
259

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, incorrect orders, and poor quality, including complaints about stale or burnt items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money, feeling that the quality did not match the cost.

Positive Experiences

Some customers praised the fast service and friendly staff, particularly during daytime hours, and enjoyed specific menu items like the Baconator.
  • BW
    Brittany Wood
    Nov 11, 2025
    1.0
    Every time I go to this store they mess up my food. I ordered a bacon baconnator tonight a $7+ dollar sandwich and got a junior bacon cheese burger a $3 much smaller burger. And any time I call to try to get an issue correct the phone goes unanswered!! I work in food service myself and I understand that people make mistake but I can never get them corrected because no one will answer. Think this is the last time I spend my hard earned money here.
  • LH
    Logan Henson
    Nov 2, 2025
    1.0
    The manager James made my sandwich and I had ordered the Dave’s single. The burger had no ketchup on it, no tomato, nothing but onions and mayo. It was not busy at all and I’ve had to legitimately throw away food after seeing that he had made food with no gloves on. This man is a manager and has the gall to not use gloves! Imagine how they run this ship if there is absolutely no standard or discipline!
  • DC
    David Conner
    Oct 25, 2025
    5.0
    I've been eating at Wendy's for 50+ years and at this location for about 40 years. They remodeled a few years ago. Since I discovered the Son of Baconator a year ago, l haven't gone back to the Singles and Doubles I ate the first 50 years. Yum!
  • LK
    Larry Keaton
    Oct 13, 2025
    2.0
    We were the 2nd car in the drive thru and it took more than 10 minutes to get our food.
  • LD
    Loren E. Dressler
    Sep 26, 2025
    4.0
    Got a spicy chicken and fries. Wasn't bad, fries were a little cold. Is a little more expensive then what we've been paying in other places lately

Frequently Asked Questions About Wendy's

Is 632 Hillsboro Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.