Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,163 reviews
5 stars
383
4 stars
263
3 stars
186
2 stars
104
1 star
227
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with many customers experiencing rudeness and lack of attention from staff.
Food Quality
Several customers reported issues with food quality, including old or improperly cooked items, and incorrect orders.
Cleanliness
Some customers noted cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions in the kitchen.
Order Accuracy
A significant number of reviews mentioned problems with order accuracy, with many customers receiving incorrect items or missing food.
Atmosphere
The atmosphere was described as chaotic and uncomfortable, with complaints about temperature and noise levels.
- ZDZach Danielson6 days ago1.0Do not eat here food was hard the woman at the drive-thru rude her name is walaa do yourself a favor eat somewhere else
- BSBrandon SmithNov 17, 20255.0I pefer this location over all the others in Hilliard. Always hot food and pretty quick. Most of the employees are very friendly especially the lady manager with the glasses that works in the afternoon
- ADAva DavisNov 9, 20255.0Good food but not good service.. they forgot half of my order the last time I went there
- CRcoolsmooth riderNov 7, 20252.0Ordered 2 Dave's single with cheese 1 with no lettuce combo and 1 with no onion combo. Wendys gave us a 2 plain baconator's instead. No receipt either. The baconator's looked like they had been under the heat lamp for hours. It's sad that their employees don't pay more attention to what we the people order. Pitiful!!!
- MSMICHAEL PEDEN SROct 16, 20251.0So I get there at 8:30 in the morning like I always do but this time I didn't even get a knowledge but stood at the counter for 15 minutes and the white skinny dude with the ponytail who is very disrespectful to the other lady who works there who doesn't speak English really good Needs to be gone And then the other lady with the glasses just stood there and seen me and I know she's a manager who must not be that damn smart that customers are first no respect now I have an empty stomach cause I left never going back
Frequently Asked Questions About Wendy's
Is 2516 Hilliard Rome Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hilliard, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hilliard, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 850-9680.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2516 Hilliard Rome Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Hilliard, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at the Wendy's located at 2516 Hilliard Rome Rd?
The drive-through at this Wendy's location is open daily from 6:00 AM to 1:00 AM.
Does the Wendy's at 2516 Hilliard Rome Rd offer delivery service?
Yes, delivery is available through the Wendy's app or the website order.wendys.com when you enter your delivery address.
Can I dine in at the Wendy's on Hilliard Rome Rd?
Yes, this location serves dine-in customers in addition to drive-thru, takeout, and delivery options.
What meals are served at the Wendy's Hilliard location?
Wendy's serves breakfast, lunch, and dinner at this location.
What payment options does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is the Wendy’s at 2516 Hilliard Rome Rd currently hiring?
You can check current job openings for this location on the Wendy's Careers page by searching for Hilliard, OH.
How can I provide feedback or contact the Wendy's on Hilliard Rome Rd?
You can reach the Customer Care team via live chat or phone at 888-624-8140, or call the location directly at (614) 850-9680. Feedback can also be submitted through Wendy’s Customer Satisfaction Survey online.
Are there any Mexican restaurants near Wendy's at 2516 Hilliard Rome Rd?
Yes, nearby Mexican dining options include Casa Jalisco, La Michoacana - Mexican Market, and SuTacoKitchen, great choices for exploring local flavors before or after your Wendy's visit.
What nearby banks and ATMs are close to the Wendy's on Hilliard Rome Rd?
Nearby financial services include U.S. Bank and its ATM, Huntington Bank ATM (Drive-Up), and Coinstar for currency exchange, which could be convenient if you need cash before dining.
What other fast food options are near Wendy's at 2516 Hilliard Rome Rd?
Nearby fast food options include Little Caesars for pizza and Steak Escape Sandwich Grill offering sandwiches, providing variety if you want to try different quick meal choices in the area.