Taco Bell

3.4
917 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1680 Hilliard Rome Rd in Hilliard. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1680 Hilliard Rome Rd, Hilliard, OH
43026, United States

Hours

Reviews

3.4
917 reviews
5 stars
331
4 stars
195
3 stars
125
2 stars
76
1 star
190

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of orders being mishandled or incorrect.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, missing items, and poorly assembled food.

Food Quality

While some customers praised the freshness and taste of the food, many others expressed disappointment with the quality, portion sizes, and consistency.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some noting it was well-kept while others described it as dirty.

Speed of Service

Customers frequently mentioned slow service, particularly during busy hours, leading to frustration with wait times.
  • MG
    Meg Gentry
    Oct 25, 2025
    1.0
    Went through the drive through, had a small modification of not having meat one one item ordered. The cashier confirmed our order and was great. Got our food and everything is wrong, ok everyone makes mistakes. Went back for the correct items with the incorrect food. When I got there no apology, just took the incorrect food back and slammed it on the prep counter. The guy poked at the incorrect food while throwing things around like in some kind of fit. After poking food that left the restaurant went back to making orders without changing gloves. Our food was bagged up and thrown to the window lady to give it back to us.
  • HH
    Haya
    Oct 4, 2025
    1.0
    If I could rate 0 stars I would. Customer service was horrible. Staff was immature, childish, rude, and unprofessional. I had asked them if they still had something on the menu and they were not willing to answer and were disrespectful. Asked for the manager, all of the staff huddled up behind the counter and no response was given.
  • SA
    S K A
    Sep 30, 2025
    5.0
    Food was great and service was even better. Super nice and courteous crew. Thank you
  • TS
    Tareq Salman
    Sep 21, 2025
    1.0
    The worst food I've ever ordered from Tacobell. How this is a chili cheese burrito?! I wouldn't feed this to a stray dog.
  • XZ
    xoxxii z
    Sep 11, 2025
    1.0
    service was horrible they up charged me for something i didn’t even ask for when i asked for what i originally places they got pissy with me especially this young girl working window she was slamming the window when i asked for what i wanted mean mugging me and being passive aggressive when all i asked was what ordered they gave me money back and STILL didn’t give me the food i asked for that i placed in the first place

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 1680 Hilliard Rome Rd?

The drive-through is open from 8:00 AM to 2:00 AM on Monday through Wednesday and Sunday; and from 8:00 AM to 3:00 AM on Thursday through Saturday.

Where is Taco Bell located in Hilliard, OH?

Taco Bell is located at 1680 Hilliard Rome Rd, Hilliard, OH 43026, United States.