Subway

4.1
282 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Hilliard Subway® Restaurant at 4490 Cemetery Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4490 Cemetery Rd, Hilliard, OH
43026, United States

Hours

Reviews

4.1
282 reviews
5 stars
159
4 stars
63
3 stars
19
2 stars
11
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies widely; some customers praised friendly and helpful service, while others reported rudeness and unprofessional behavior.

Coupon Policy

Many customers expressed frustration over the location's refusal to honor coupons, leading to dissatisfaction and loss of loyalty.

Cleanliness and Atmosphere

Several reviews highlighted the cleanliness of the restaurant and a pleasant atmosphere, contributing positively to the dining experience.

Order Accuracy

Numerous complaints were made regarding incorrect orders and lack of attention to special requests, impacting overall customer satisfaction.

Management Issues

Concerns were raised about management practices, including staff turnover and failure to adhere to national promotions, affecting customer trust.
  • AA
    Airotciv Akcesaip
    Dec 8, 2025
    1.0
    😤🚫 Let me tell you… this Subway on Cemetery Road has officially lost my business. They USED to take coupons, then suddenly decided they don’t anymore. No explanation, no apology — just “we don’t take those.” So guess what? We walked right out the door. 🚪💨 💸 Those coupons matter. They knew it. They stopped honoring them anyway. 🥴 The whole thing felt like a game, and I’m not here to play. Honestly, most Subways around Central Ohio have gone downhill 😑👇 — rude service, skimpy portions, and this coupon nonsense. The ONLY good one left is the Subway out in Springfield on Derr Road. 🙌❤️ They take coupons, they’re kind, and they actually give you a real sandwich. But THIS location? Nope. ❌ We won’t be back. Save your time, save your money, take your appetite somewhere else. 🥪🚮 👎 Subway, do better. Because right now… it’s just horrible.
  • KV
    Katie Vaughan
    Nov 4, 2025
    5.0
    My girlfriend and I visited here on Sunday, and there was a tyounger guy working with "beast" on the back of his shirt and an older women with "Spicy" on her shirt. The duo was great. They were fast, efficient, and very nice. The lobby was clean, they had a wide variety of chips to choose from, and one of the best subway experiences I've EVER had! :)
  • DF
    Denni Frase
    Nov 2, 2025
    1.0
    I was looking forward to football and subway today but much to my disappointment this subway no longer honors coupons that are sent to me from subway. So, instead I went to Jersey Mike's where I will go from now on. I had been a loyal customer of this particular subway store ever since they opened, but no more!
  • EE
    Emma
    Nov 1, 2025
    5.0
    This subway is genuinely the kindest fast food place I’ve been in awhile, they always have a bright positive attitude and even remember me and my order since I get the same thing everytime😂. Everytime I walk in it smells amazing and is very well kept, everyone is happy to be there and it’s a very bright atmosphere. I recommend this place 100%!
  • DL
    doug lathsaw
    Oct 23, 2025
    1.0
    I used to think the store was great. I like the manager I even liked the owner. But I wait through the line go to pay for my food and they tell me they won’t take my coupon. I’ve been coming in there forever with coupons. it’s the only reason I go there is to use a coupon because I think the price is full. Price is ridiculous. They send me coupons every other week or whatever it is And now they’re telling me I can’t use them. I think that’s a bunch of crap

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Hilliard?

The Subway restaurant is located at 4490 Cemetery Rd, Franklin, Hilliard, OH 43026.

What are the opening hours for the Subway at 4490 Cemetery Rd?

The Subway is open every day from 9:00 AM to 10:00 PM.