Subway

4.1
282 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Hilliard Subway® Restaurant at 4490 Cemetery Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4490 Cemetery Rd, Hilliard, OH
43026, United States

Hours

Reviews

4.1
282 reviews
5 stars
160
4 stars
63
3 stars
19
2 stars
11
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some praising the friendly and accommodating staff, while others report rude behavior and poor service.

Coupon Policy

Many customers expressed frustration over the refusal to accept coupons, which has led to a loss of loyalty from regular patrons.

Cleanliness

The cleanliness of the location received positive remarks from some customers, while others noted issues with hygiene and maintenance.

Order Accuracy

There are frequent complaints about incorrect orders, especially with online and mobile orders, leading to dissatisfaction among customers.

Pricing

Customers feel that the prices are too high, especially in light of the coupon issues, with some comparing it unfavorably to other dining options.
  • KV
    Katie Vaughan
    Nov 4, 2025
    5.0
    My girlfriend and I visited here on Sunday, and there was a tyounger guy working with "beast" on the back of his shirt and an older women with "Spicy" on her shirt. The duo was great. They were fast, efficient, and very nice. The lobby was clean, they had a wide variety of chips to choose from, and one of the best subway experiences I've EVER had! :)
  • DF
    Denni Frase
    Nov 2, 2025
    1.0
    I was looking forward to football and subway today but much to my disappointment this subway no longer honors coupons that are sent to me from subway. So, instead I went to Jersey Mike's where I will go from now on. I had been a loyal customer of this particular subway store ever since they opened, but no more!
  • EE
    Emma
    Nov 1, 2025
    5.0
    This subway is genuinely the kindest fast food place I’ve been in awhile, they always have a bright positive attitude and even remember me and my order since I get the same thing everytime😂. Everytime I walk in it smells amazing and is very well kept, everyone is happy to be there and it’s a very bright atmosphere. I recommend this place 100%!
  • DL
    doug lathsaw
    Oct 23, 2025
    1.0
    I used to think the store was great. I like the manager I even liked the owner. But I wait through the line go to pay for my food and they tell me they won’t take my coupon. I’ve been coming in there forever with coupons. it’s the only reason I go there is to use a coupon because I think the price is full. Price is ridiculous. They send me coupons every other week or whatever it is And now they’re telling me I can’t use them. I think that’s a bunch of crap
  • BP
    Brian Penzone
    Oct 16, 2025
    1.0
    STAY FAR, FAR AWAY!!!! This used to be my go-to for Subway, but during their what seems like 5 year remodel, they have turned into an absolute trash heap. I would visit this location often, ordering online and then picking up because it was convenient. I ordered an hour ahead today, and on my way to pick it up (after receiving confirmation) the order was cancelled with no explanation other than to call the store for more info. Plot twist- they don't answer the phone. Half the time when ordering online they pay zero attention to details that you put on the order anyway, so no big loss. It is a shame though, Subway used to be a great break from your typical lunch, but having the gall to charge $12 for a footlong sub, refusing to take coupons, and now this...well, I can't expect this pathetic location is going to be around much longer. Terrible management. Spend your money anywhere but here- there's a Jersey Mike's and Firehouse Subs within walking distance.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Hilliard?

The Subway restaurant is located at 4490 Cemetery Rd, Franklin, Hilliard, OH 43026.

What are the opening hours for the Subway at 4490 Cemetery Rd?

The Subway is open every day from 9:00 AM to 10:00 PM.