Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Hilliard Subway® Restaurant at 4490 Cemetery Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with staff are mixed; while some report friendly and efficient service, others mention rudeness and poor handling of coupons.
Coupon Policy
Many customers express frustration over the location's refusal to honor coupons, which has led to lost business and dissatisfaction.
Cleanliness
Several reviews highlight the cleanliness of the restaurant, with many customers appreciating the well-kept environment.
Food Quality
While some customers praise the freshness and quality of the food, others report issues with portion sizes and incorrect orders.
Management Issues
There are complaints regarding management practices, including inconsistent coupon policies and perceived neglect of customer service.
DB
Dylan Bowers
Jan 28, 2026
5.0
Great service and good food, definitely the best subway I’ve been to in a while
AA
Airotciv Akcesaip
Dec 8, 2025
1.0
😤🚫 Let me tell you… this Subway on Cemetery Road has officially lost my business. They USED to take coupons, then suddenly decided they don’t anymore. No explanation, no apology — just “we don’t take those.” So guess what? We walked right out the door. 🚪💨
💸 Those coupons matter. They knew it. They stopped honoring them anyway.
🥴 The whole thing felt like a game, and I’m not here to play.
Honestly, most Subways around Central Ohio have gone downhill 😑👇 — rude service, skimpy portions, and this coupon nonsense. The ONLY good one left is the Subway out in Springfield on Derr Road. 🙌❤️ They take coupons, they’re kind, and they actually give you a real sandwich.
But THIS location? Nope. ❌
We won’t be back.
Save your time, save your money, take your appetite somewhere else. 🥪🚮
👎 Subway, do better. Because right now… it’s just horrible.
KV
Katie Vaughan
Nov 4, 2025
5.0
My girlfriend and I visited here on Sunday, and there was a tyounger guy working with "beast" on the back of his shirt and an older women with "Spicy" on her shirt. The duo was great. They were fast, efficient, and very nice. The lobby was clean, they had a wide variety of chips to choose from, and one of the best subway experiences I've EVER had! :)
DF
Denni Frase
Nov 2, 2025
1.0
I was looking forward to football and subway today but much to my disappointment this subway no longer honors coupons that are sent to me from subway. So, instead I went to Jersey Mike's where I will go from now on. I had been a loyal customer of this particular subway store ever since they opened, but no more!
EE
Emma
Nov 1, 2025
5.0
This subway is genuinely the kindest fast food place I’ve been in awhile, they always have a bright positive attitude and even remember me and my order since I get the same thing everytime😂. Everytime I walk in it smells amazing and is very well kept, everyone is happy to be there and it’s a very bright atmosphere. I recommend this place 100%!
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Certified March 01, 2026Yext Knowledge Graph
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