Panera Bread

3.5
514 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Hilliard is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3625 Fishinger Boulevard, Hilliard, OH
43026, United States

Hours

Reviews

3.5
514 reviews
5 stars
198
4 stars
104
3 stars
64
2 stars
43
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including missing items, rude staff, and unprofessional management.

Food Quality

Many reviews indicated dissatisfaction with food quality, including cold meals, incorrect orders, and small portion sizes.

Pricing

Numerous customers expressed that the prices are too high for the quality and quantity of food received.

Cleanliness

Several reviews mentioned that the restaurant was not clean, with dirty tables and unsanitary conditions.

Atmosphere

While some customers appreciated the atmosphere for studying or working, others noted it was often uninviting and poorly maintained.
  • AJ
    Amanda Judd
    Jan 4, 2026
    5.0
    Very clean, great hot chocolate Thanks Ava your the sweetest, Panera has a great employee she deserves a raise yall. Can't find great employees matching her customer service and smile
  • BH
    Blake Holmes
    Dec 15, 2025
    1.0
    More quality and care could go into the service provided at this price point. I ordered soup with a baguette. Upon getting back to work, I realized they didn't provide the baguette or a spoon for my soup. I got 1 out of the 3 items listed directly on the bag. This isn't the first time this location has missed items or made sandwiches poorly.
  • AM
    Andrew McCormick
    Nov 29, 2025
    2.0
    This is what happens when Private Equity grabs a restaurant chain. Terrible food. The Asiago bagel wasn’t cooked or wasn’t a bagel at all. The cinnamon roll was turned away by an 11-year old. The associates are attentive and helpful.
  • CL
    Curtis Littleton
    Nov 25, 2025
    4.0
    Just about anything on the menu is very good - always!
  • LT
    Leslie B Tensley
    Nov 9, 2025
    2.0
    Very disappointed grilled cheeses was burnt service was that great either.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Hilliard accept reservations?

No, Panera Bread in Hilliard does not accept reservations.

What are the regular opening hours for Panera Bread in Hilliard?

Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM.