CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Hilliard is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported poor service, including missing items, rude staff, and unprofessional management.
Food Quality
Many reviews indicated dissatisfaction with food quality, including cold meals, incorrect orders, and small portion sizes.
Pricing
Numerous customers expressed that the prices are too high for the quality and quantity of food received.
Cleanliness
Several reviews mentioned that the restaurant was not clean, with dirty tables and unsanitary conditions.
Atmosphere
While some customers appreciated the atmosphere for studying or working, others noted it was often uninviting and poorly maintained.
AJ
Amanda Judd
Jan 4, 2026
5.0
Very clean, great hot chocolate Thanks Ava your the sweetest, Panera has a great employee she deserves a raise yall. Can't find great employees matching her customer service and smile
BH
Blake Holmes
Dec 15, 2025
1.0
More quality and care could go into the service provided at this price point. I ordered soup with a baguette. Upon getting back to work, I realized they didn't provide the baguette or a spoon for my soup. I got 1 out of the 3 items listed directly on the bag. This isn't the first time this location has missed items or made sandwiches poorly.
AM
Andrew McCormick
Nov 29, 2025
2.0
This is what happens when Private Equity grabs a restaurant chain. Terrible food. The Asiago bagel wasn’t cooked or wasn’t a bagel at all. The cinnamon roll was turned away by an 11-year old.
The associates are attentive and helpful.
CL
Curtis Littleton
Nov 25, 2025
4.0
Just about anything on the menu is very good - always!
LT
Leslie B Tensley
Nov 9, 2025
2.0
Very disappointed grilled cheeses was burnt service was that great either.
Does Panera Bread in Hilliard accept reservations?
No, Panera Bread in Hilliard does not accept reservations.
What are the regular opening hours for Panera Bread in Hilliard?
Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM.
Does Panera Bread offer delivery services?
Yes, Panera Bread offers delivery services every day during its hours of operation.
Can I order food online for rapid pick-up or delivery at Panera Bread Hilliard?
Yes, you can order online for Rapid Pick-Up or delivery through Panera Bread's website or app.
Does Panera Bread Hilliard have a drive-thru or kiosk for ordering?
No, this Panera Bread location does not have a drive-thru or ordering kiosks.
What types of meals are served at Panera Bread Hilliard?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What payment options are accepted at Panera Bread Hilliard?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there complimentary Wi-Fi available at Panera Bread in Hilliard?
Yes, Panera Bread offers complimentary Wi-Fi for customers wanting to enjoy coffee or a meal in a welcoming environment.
Which nearby restaurants could I visit after dining at Panera Bread Hilliard?
Nearby restaurants include Skyline Chili, Rapid Fired Pizza, Burger King, Popeyes Louisiana Kitchen, and Chipotle Mexican Grill, offering a variety of dining options around Panera Bread.
Are there nearby coffee shops near Panera Bread in Hilliard?
Yes, Starbucks and Hale's Ales & Kitchen are nearby coffee shops where you can enjoy additional coffee or drinks after your Panera visit.
What nearby facilities could be convenient for errands during a visit to Panera Bread?
Nearby facilities include Huntington Bank for financial services, T-Mobile for mobile needs, and Lowe's Home Improvement for hardware and home goods shopping.