Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,025 reviews
5 stars
368
4 stars
188
3 stars
190
2 stars
74
1 star
205
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with employees being rude, unhelpful, and inattentive to customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times to resolve these problems.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Food Quality
While some customers enjoyed the food, many others complained about cold, poorly prepared, or incorrect items.
Speed of Service
Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported even during off-peak hours.
- THTom HicksDec 24, 20251.0Drive thru employees have no sense of customer service. Long wait time last pm. They definitely need a new manager to keep them focused. Seemed to be not english speaking. Very disappointed. Usually better.
- RKRyan kiddDec 14, 20253.0Ok this is twice now PLEASE TOAST YOUR MUFFINS its disgusting to keep getting muffins that haven’t even been in a toaster is like doughy bread PLEASE toast them it don’t matter how busy you get. I know I would rather eat food I can actually eat than get it in a hurry
- CGChristina garnettNov 18, 20255.0Great food
- CLCraig LongNov 16, 20255.0Very Quick, and Gracious!
- JRJensen RNov 15, 20251.0Everytime I go to this McDonald’s I have a problem just drive the extra 4 minutes and go to a different one
Frequently Asked Questions About McDonald's
What are the regular business hours of McDonald's at 3685 W Main St, Hilliard?
McDonald's at 3685 W Main St in Hilliard is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
Does this McDonald's location offer delivery and curbside pickup services?
Yes, this location offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Can I order McDonald's food online for delivery or pickup?
Yes, you can order McDonald's food online through their delivery URL https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does the McDonald's at 3685 W Main St have a drive-thru?
Yes, this McDonald's location has a drive-thru service available.
What types of dining experiences does this McDonald's offer?
This McDonald's offers fast food dining, breakfast, coffee, WiFi, mobile ordering, and gift cards.
Are there grocery and farmers market options near McDonald's on W Main St?
Yes, nearby you can find La Michoacana (a grocery store and ice cream shop) and Hilliard Farmers Market, which offers fresh fruits and vegetables.
Which car rental services are located close to the McDonald's at 3685 W Main St?
Enterprise Rent-A-Car is located nearby, providing car and truck rental services for customers in the area.
What nearby fast food options are available besides McDonald's?
Nearby fast food alternatives include Burger King, Domino's Pizza, and Papa John's Pizza, all located close to the McDonald's on W Main St.
Are there any local fitness or martial arts centers near this McDonald's location?
Yes, Oriental Martial Arts College and Victory Martial Arts in Hilliard are nearby, providing martial arts and fitness instruction options.