Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,682 reviews
5 stars
593
4 stars
424
3 stars
293
2 stars
116
1 star
256
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff interactions, particularly in the drive-thru.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, with some customers expressing concerns about food safety.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service at certain times, highlighting good food quality.
Cleanliness
A few reviews noted that the location was clean and well-maintained, contributing to a pleasant dining experience.
Inconsistent Performance
Overall, customer experiences varied widely, with some visits being satisfactory while others were disappointing.
- JAJonathan AlbrightNov 13, 20251.0Food was literally ice cold. Definitely not heated or cooked all the way through. I think it's time for the health department to pop in and check your food temps. I understand it's McDonald's but come on. People pay for it.
- CGChristian GarciaNov 8, 20251.0saw workers smoking in the mens restroom, one of them looked like a manager. all the ladies had horrible attitudes. worst mcdonalds. the wait times are horrible too many workers talking and goofing off while on the job
- LCLuke CarmanNov 4, 20251.0Staff somehow managed to screw up “Double Cheeseburger, no mustard no onion” 3 times
- GSGreg SOct 26, 20251.0Ordered online through the app. Sat waiting for 20 minutes, no one came out with my order. I went in and got it from the counter and got a hollow “sorry,” and my bag just placed on the counter. My food was sitting out in a bag for at least 15 minutes and was now cold and stale. No offer to remake, just a “here’s your order, sorry.” I get that it’s fast food, but that was seriously disappointing. Management needs to do better.
- CYCameron YoungOct 22, 20251.0Two times in a row I ordered lunch for pickup during a busy work day and get back to the office and they got the order wrong. First time I let it go. Two times in a row deserves a bad review.
Frequently Asked Questions About McDonald's
What are the regular in-store hours of this McDonald's location?
The McDonald's at 4280 Cemetery Road, Hilliard, OH is open from 6:00 AM to 11:00 PM every day of the week.
Does this McDonald's offer delivery services?
Yes, delivery is available daily from 5:00 AM to 11:00 PM, with extended delivery hours until 1:00 AM on Fridays and Saturdays.
Is there a drive-thru service at this McDonald's?
Yes, the drive-thru is open daily from 5:00 AM to midnight, and until 1:00 AM on Fridays and Saturdays.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What ordering options are available at this McDonald's?
You can order via the McDonald's app, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I view the full menu of this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby coffee shops can customers visit before or after McDonald's?
Customers might enjoy a visit to 7 Brew Coffee or Tim Hortons, both nearby coffee shops in the area.
Are there nearby restaurants to explore around this McDonald's?
Yes, nearby restaurants include Dickey's Barbecue Pit, Rusty Bucket Restaurant and Tavern, Wendy's, Scramblers, Max & Erma's, and Bob Evans.
What nearby services can customers access close to McDonald's?
Customers can find nearby services such as Market District Supermarket, Market District Pharmacy, Western Union money transfer services, and Speedway gas station and convenience store.
Does this McDonald's location have WiFi available for customers?
Yes, WiFi is available for customers at this McDonald's location.