Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Hilliard.
Numerous customers reported long wait times and poor service, including rude staff and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including bees inside the store and dirty restrooms.
Product Quality
While many customers enjoyed the donuts, there were complaints about stale products and incorrect orders.
Staff Attitude
Mixed feedback on staff friendliness; some customers praised helpful employees while others reported rudeness.
Drive-Thru Problems
Frequent complaints about the drive-thru service being slow and unresponsive.
BN
Ben Nines
Nov 16, 2025
4.0
I'm mixed on this review. I placed a very large order a few days in advance and also caledd to confirm the order. However, when I arrived early in the morning to pick it up the person working knew nothing about it and it wasn't prepared. The women working did an amazing job have having her whole morning upended by the size of my order and she did her commendable job of pulling together as much as she could to fill my order.
SG
Susan Gipson
Nov 13, 2025
1.0
Just stopped by for Veteran's day offer, (donut/coffee) the guy was maybe his first day? And he hadn't been trained yet. Seriously he couldn't get any part of our order straight! We were three veterans in the car, eventually he asked us to pull up, there were other employees there, and no one stepped up to help him, while we waited he eventually gave us a 3 donut box. He left the window and never came back, we waited but just had to leave.
RJ
Rattanawadee Angie James
Nov 11, 2025
5.0
Kind act of the employees, they gave my children a donut off the line hot and they loved it.. remarkable!
JW
Jacob Wagaman
Oct 30, 2025
2.0
I dont know what has happened to Krispy Kreme lately. The prices have really gone up for just the classic glazed donut. If you dont believe me just go order a half a dozen glazed donuts(~$14) and see how bad its got. I've gone here a few times lately and they never seem to be very fresh donuts. I remember they used to give you fresh hot ones right off the line. That doesn't seem to be a thing with this location. The one near Polaris has been much better with that.
TD
Truckin For A Dollar
Oct 24, 2025
1.0
They need to fire whoever works here 2nd time I waited 20min for donuts with no one else in the drive through.