Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong sandwiches.
Staff Attitude
Feedback indicated a lack of professionalism and rudeness from staff, contributing to a negative customer experience.
Cleanliness and Sanitation
Several reviews raised concerns about cleanliness, including unsanitary food handling practices and dirty dining areas.
Management Issues
Customers noted poor management and organization, leading to frequent operational failures and customer dissatisfaction.
CK
Cathi Kidder
Feb 12, 2026
1.0
I had placed an order online. I pulled up to the drive through window and watched the employee make my sandwich with his blue gloves on.Then he came over and processed my payment with the same blue gloves on!!! And then -- because I already knew what he was going to do -- I recorded him on my phone going back to the toaster oven, pulling a sandwich out and topping/cutting the sandwich with the same disgusting gloves!!!!!!!!!
Your overall Google rating (which I just discovered) is only 3 out of 5 -- WHY DON'T YOU DO SOMETHING?????
IF I DON'T HEAR FROM YOU BY THIS MONDAY, I'M GOING TO TURN MY RECORDING OVER TO THE BOARD OF HEALTH.
JC
Janet C.
Jan 16, 2026
5.0
Drive thru time good, friendly associates, sandwich put together well (not thrown together). The potato salad is excellent.
SM
Sheena Mallida
Jan 10, 2026
1.0
Order two subs and a unwitch Online. My husband went to pick them up. They were out of sub buns to make the subs and they couldn’t make a unwitch Not really sure why because it doesn’t even require Bread. We asked for a refund was told it would be 7 to 10 business days. I asked them if they could make it on wheat bread and a wrap and still they manage to get the order wrong and they put tomatoes on everything and it wasn’t supposed to have tomatoes. What kind of sandwich shop doesn’t have bread and they can’t make a sub without bread.
RB
Rhonda Bateman
Jan 4, 2026
1.0
This place has the worst service! You are not acknowledged at the drive through window, they screw up the food and are generally unpleasant. I decided to try it again after almost a year….ni improvement!
SM
Stacey Murphy
Dec 29, 2025
1.0
They routinely have no bread available so I am unavailable to truly give a review based on taste.
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