Business Details
About
Ice Cream ShopCoffee Shop
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires appointmentNot available
Location
Hours
Reviews
4.6
259 reviews
5 stars
201
4 stars
35
3 stars
6
2 stars
6
1 star
11
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers frequently praised the deliciousness and variety of ice cream flavors, with many highlighting specific favorites.
Customer Service
The staff received consistent positive feedback for being friendly, helpful, and attentive, contributing to a welcoming atmosphere.
Cleanliness
The location was noted for being clean and inviting, enhancing the overall customer experience.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, mentioning that the cost seemed high for the portion sizes.
Inconsistency Issues
A few reviews pointed out inconsistencies in product quality and service, indicating areas for improvement.
- EMEudy ManuelAug 20, 20255.0The Ice Cream at Greater Ice Cream it melts every person souls of how Delicious and Awesome is your Services and sweetness my daily Activities before the Sunsets after a Long Day At Work then a Jog to my Second Work
- RCRiley CAug 12, 20255.0Employees are always so helpful and I've cream is great
- MMMike MeeksJul 19, 20254.0The ice cream is incredible.
- STSalamat TussupbekJul 19, 20252.0I was excited to try Graeter’s Ice Cream, but was disappointed to find glue left on my cone — it looked like a sticker or some packaging residue that hadn’t been properly removed. It didn’t come off, and it really took away from the experience. The ice cream itself was good, but basic food safety should come first. I hope they pay more attention to quality control in the future.
- HJHeath JonesJun 7, 20253.0I absolutely love the caramel espresso coffee chiller drinks. But there is no consistency with them.. One day it might be overly sweet and runny or it might have almost no flavor and too thick to drink. Still a nice place, just need consistency with drinks.
Frequently Asked Questions About Graeter's Ice Cream
What is Graeter's Ice Cream known for?
Graeter's Ice Cream has been producing small-batch French Pot ice cream since 1870, loved nationwide for its quality and unique flavors.
Where is Graeter's Ice Cream located in Hilliard?
Graeter's Ice Cream is located at 5410 Scioto Darby Rd, Hilliard, OH 43026, USA.
What are the operating hours of Graeter's Ice Cream in Hilliard?
Graeter's Ice Cream is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.
Does Graeter's Ice Cream offer delivery and pickup services?
Yes, Graeter's offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods are accepted at Graeter's Ice Cream?
Graeter's accepts cash, Discover, Mastercard, and Visa as payment options.
Are there options to order Graeter's Ice Cream online or via app?
Yes, you can order online at graeters.olo.com or use their Android and iOS apps available respectively on Google Play and the Apple App Store.
What types of products does Graeter's Ice Cream offer besides ice cream?
Besides ice cream, Graeter's also offers pies, cakes, candy, coffee, and catering services.
Is Graeter's Ice Cream accessible for customers with disabilities?
Yes, Graeter's has wheelchair accessible entrances and welcomes all customers, including the LGBTQ+ community.
Which nearby places can I visit before or after enjoying ice cream at Graeter's?
Nearby you can visit The Stencilsmith (arts and crafts store), Walgreens (pharmacy and vitamins), and the Hilliard Farmers Market for fresh fruits and vegetables.
Are there convenient services close to Graeter's for financial or travel needs?
Yes, nearby services include LibertyX Bitcoin ATMs for currency exchange, Western Union for money transfer services, and LoadPower for freight and cargo services.
What dining options are near Graeter's Ice Cream in Hilliard?
Nearby dining options include Donatos Pizza, Domino's Pizza, Luigi's Pizza, and Burger King, offering a variety of casual meal choices.