Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Many customers praised the friendly and helpful staff, highlighting positive interactions at the counter and drive-thru.
Food Quality
Feedback on food quality was mixed; while some enjoyed the pizza and subs, others reported issues with burnt or undercooked items.
Order Accuracy
Several customers experienced problems with incorrect orders, including missing items and wrong toppings.
Delivery Issues
Numerous reviews mentioned delays in delivery and problems with order fulfillment, leading to customer frustration.
Pricing
Customers noted that while the food is generally good, it is considered pricey by some.
HP
Hasmukh Patel
Nov 13, 2025
1.0
Pick up time was 6:32 and the pizza wasn't ready until 7....the pizza looked so disgusting...everything was just thrown on top
LC
Lori Clark
Oct 18, 2025
5.0
Mason was at the counter helped us. He was very nice. Great customer service!!!
RL
Robin Lewie
Oct 4, 2025
5.0
I had a bad experience here about a year ago and now have to edit. We gave them another try a few months ago and our pizzas have been very very good! They always have fast service and let us know if they have any specials.
AH
A Hamed
Aug 9, 2025
5.0
What’s better than food was the service! Special thanks to the lady behind the drive through she was absolutely amazing
CM
Corey Malecka
Jul 14, 2025
1.0
Pizza smelled like chemicals and tasted overtly wet.