Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Customers frequently praised the friendly and helpful staff, highlighting excellent customer service experiences.
Food Quality
There were mixed reviews on food quality, with some customers enjoying the pizza while others reported issues like burnt or undercooked items.
Order Accuracy
Several customers expressed frustration with incorrect orders and items missing from their deliveries.
Delivery Issues
Many reviews mentioned delays in delivery times and problems with the online ordering system.
HP
Hasmukh Patel
Nov 13, 2025
1.0
Pick up time was 6:32 and the pizza wasn't ready until 7....the pizza looked so disgusting...everything was just thrown on top
LC
Lori Clark
Oct 18, 2025
5.0
Mason was at the counter helped us. He was very nice. Great customer service!!!
RL
Robin Lewie
Oct 4, 2025
5.0
I had a bad experience here about a year ago and now have to edit. We gave them another try a few months ago and our pizzas have been very very good! They always have fast service and let us know if they have any specials.
AH
A Hamed
Aug 9, 2025
5.0
What’s better than food was the service! Special thanks to the lady behind the drive through she was absolutely amazing