Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.8
315 reviews
5 stars
163
4 stars
52
3 stars
30
2 stars
19
1 star
51
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service; some praised friendly staff while others reported rude behavior and long wait times.
Food Quality
Food quality is inconsistent; many customers enjoyed the pizza, but there were complaints about undercooked items and incorrect orders.
Delivery Issues
Frequent complaints about delayed deliveries and issues with the DoorDash service.
Customer Experience
Positive experiences highlighted great customer service at times, but many customers expressed frustration with management and order handling.
- PMPaul McConnell4 days ago5.0Dante was the nicest most efficient employee I have ever met.
- NCNick CrigherDec 20, 20254.0I loved it.The young lady was back nicole.Thank you so much for being so nice like you always are when I come in there.I really hope I see you every time I come in there.Thank you so much
- MHMatt HallDec 19, 20251.0That place is horrible.It's went downhill within the past four days.I don't know what happened, but they need to change their crew.I don't know who the new people are.But that's crazy.Bring back the people that you had a week ago there.This is nuts oh, yeah, alan, on this sunday there was a white creepy dude.An older man in the dining room, just sitting there.Watching his phone staring at people who's he?Does he work there?I'm calling corporate on that too.He's always in there, staring at the women
- RMRonald MurphyDec 19, 20251.0I would like to know who the new Chinese girl is upfront. She is very rude. She gave me the wrong Pizza two different times they need to get their act together there. 's horrible. They need to figure out how to get their team together.I will be calling corporate once again.This is the fourth time i've i've called.They need to bring the young lady back.That was really nice a couple weeks ago.That's been upfront, I don't understand there was a guy and grille that was upfront, and they was really, really nice.And now they got this new girl up here and she don't know what she's doing. But I am calling corporate
- SMS. MekindaDec 18, 20251.0Waited in the pick up line for 30 minutes without so much as an acknowledgement. Complained and the manager was being an ass about how "he couldn't talk to us cus then he'd have to talk to everyone" when we were, at the start, the only car in line.
Frequently Asked Questions About Donatos Pizza
What are the operating hours for Donatos Pizza in Hilliard, OH?
Donatos Pizza in Hilliard is open Monday to Thursday from 11:00 AM to midnight, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 11:00 AM to midnight. They are closed on the holiday of November 27, 2025.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, standard delivery, and same-day delivery services.
How can I place an order for Donatos Pizza?
You can order online at Donatos Pizza's website or through their app available on the Apple App Store and Google Play Store.
What types of payment does Donatos Pizza accept?
Donatos Pizza accepts American Express, cash, Discover, Mastercard, and Visa as payment options.
What are some signature menu items at Donatos Pizza?
Donatos Pizza is famous for their Edge to Edge® toppings on a crispy golden thin crust, with specialties including Pepperoni Pizza and Thin Crust Pizza. They also offer oven baked subs, desserts, and appetizers.
Is Donatos Pizza family-friendly and accessible?
Yes, Donatos Pizza welcomes families and offers wheelchair-accessible entrances and restrooms, high chairs, indoor and outdoor seating.
Which nearby places can help me find Donatos Pizza in Hilliard?
Donatos Pizza is located near Mill Run plaza, which can be a helpful landmark to find the restaurant at 3703 Fishinger Blvd, Hilliard, OH.
Are there other dining options near Donatos Pizza?
Yes, nearby dining options include Tim Hortons for coffee and snacks, Skyline Chili for American fast food, Chipotle Mexican Grill for Tex-Mex, KFC for chicken, and Panera Bread for cafe-style meals.
What services or amenities are available near Donatos Pizza?
In addition to restaurants, nearby services include a Chase ATM for banking, Tire Choice Auto Service Centers and Monro Auto Service for automotive needs, and a tanning salon called La Tan Mill Run.
Can I combine a visit to Donatos Pizza with nearby entertainment or shopping?
Yes, Donatos Pizza is near the Mill Run plaza which offers various shops and entertainment options. You can enjoy shopping or visit local spots like Iron Lilly Tattoo & Piercing Studio or browse at Dollar Tree before or after your meal.