Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.8
290 reviews
5 stars
142
4 stars
50
3 stars
31
2 stars
19
1 star
48
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported issues with incorrect orders, including missing items and wrong pizzas.
Service Speed
Customers frequently mentioned long wait times for both pickup and delivery, with some orders arriving cold or significantly late.
Food Quality
Feedback on food quality was mixed, with some praising the pizza while others reported undercooked or poorly prepared items.
Customer Service
While some reviews highlighted friendly staff, others noted poor service experiences, including rude interactions and lack of responsiveness.
Cleanliness
Several customers commented on the cleanliness of the location, with some noting unsanitary conditions.
- BBBrandOct 5, 20251.0Made the mistake of ordering the egregiously overpriced hot honey pizza. Yeah it’s a “specialty” so it deserves to be 20+ $ I’m sure. I’ve had the hot honey pizza at other locations and it’s usually pretty good, but this place in particular decided to just not bother putting any hot honey on it. Yeah. Seriously. Just a regular heckin pepperoni pizza for that genuinely insane price. Seriously save your money and just go anywhere else. I don’t know what kind of scam theyre running but it feels criminal. Is the honey too expensive or something? We may never truly know, because I’m sure not coming back to find out.
- TBTeja BandaruJun 17, 20252.0I usually love Donato’s Hot Chicken Pizza and haven’t had issues before. But last night I got a totally different pizza — pepperoni, ham, chorizo or something — definitely not what I ordered. Was it a mix-up, or did this happen because I used my rewards? Either way, kind of disappointing.
- TSTammy SIGMANAug 10, 20231.08:30 at night and closest. Says till 12am
- BMBrian MasonJun 8, 20192.0Took forever to be greeted once seated and then to get our food as well.
Frequently Asked Questions About Donatos Pizza
What are the operating hours for Donatos Pizza in Hilliard, OH?
Donatos Pizza in Hilliard is open Monday to Thursday from 11:00 AM to midnight, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 11:00 AM to midnight. They are closed on the holiday of November 27, 2025.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, standard delivery, and same-day delivery services.
How can I place an order for Donatos Pizza?
You can order online at Donatos Pizza's website or through their app available on the Apple App Store and Google Play Store.
What types of payment does Donatos Pizza accept?
Donatos Pizza accepts American Express, cash, Discover, Mastercard, and Visa as payment options.
What are some signature menu items at Donatos Pizza?
Donatos Pizza is famous for their Edge to Edge® toppings on a crispy golden thin crust, with specialties including Pepperoni Pizza and Thin Crust Pizza. They also offer oven baked subs, desserts, and appetizers.
Is Donatos Pizza family-friendly and accessible?
Yes, Donatos Pizza welcomes families and offers wheelchair-accessible entrances and restrooms, high chairs, indoor and outdoor seating.
Which nearby places can help me find Donatos Pizza in Hilliard?
Donatos Pizza is located near Mill Run plaza, which can be a helpful landmark to find the restaurant at 3703 Fishinger Blvd, Hilliard, OH.
Are there other dining options near Donatos Pizza?
Yes, nearby dining options include Tim Hortons for coffee and snacks, Skyline Chili for American fast food, Chipotle Mexican Grill for Tex-Mex, KFC for chicken, and Panera Bread for cafe-style meals.
What services or amenities are available near Donatos Pizza?
In addition to restaurants, nearby services include a Chase ATM for banking, Tire Choice Auto Service Centers and Monro Auto Service for automotive needs, and a tanning salon called La Tan Mill Run.
Can I combine a visit to Donatos Pizza with nearby entertainment or shopping?
Yes, Donatos Pizza is near the Mill Run plaza which offers various shops and entertainment options. You can enjoy shopping or visit local spots like Iron Lilly Tattoo & Piercing Studio or browse at Dollar Tree before or after your meal.