Donatos Pizza

3.8
290 reviews
Gotta love more™.

About

Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
3703 Fishinger Blvd, Hilliard, OH
43026, United States

Hours

Reviews

3.8
290 reviews
5 stars
142
4 stars
50
3 stars
31
2 stars
19
1 star
48

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders, including missing items and wrong pizzas.

Service Speed

Customers frequently mentioned long wait times for both pickup and delivery, with some orders arriving cold or significantly late.

Food Quality

Feedback on food quality was mixed, with some praising the pizza while others reported undercooked or poorly prepared items.

Customer Service

While some reviews highlighted friendly staff, others noted poor service experiences, including rude interactions and lack of responsiveness.

Cleanliness

Several customers commented on the cleanliness of the location, with some noting unsanitary conditions.
  • BB
    Brand
    Oct 5, 2025
    1.0
    Made the mistake of ordering the egregiously overpriced hot honey pizza. Yeah it’s a “specialty” so it deserves to be 20+ $ I’m sure. I’ve had the hot honey pizza at other locations and it’s usually pretty good, but this place in particular decided to just not bother putting any hot honey on it. Yeah. Seriously. Just a regular heckin pepperoni pizza for that genuinely insane price. Seriously save your money and just go anywhere else. I don’t know what kind of scam theyre running but it feels criminal. Is the honey too expensive or something? We may never truly know, because I’m sure not coming back to find out.
  • TB
    Teja Bandaru
    Jun 17, 2025
    2.0
    I usually love Donato’s Hot Chicken Pizza and haven’t had issues before. But last night I got a totally different pizza — pepperoni, ham, chorizo or something — definitely not what I ordered. Was it a mix-up, or did this happen because I used my rewards? Either way, kind of disappointing.
  • TS
    Tammy SIGMAN
    Aug 10, 2023
    1.0
    8:30 at night and closest. Says till 12am
  • BM
    Brian Mason
    Jun 8, 2019
    2.0
    Took forever to be greeted once seated and then to get our food as well.

Frequently Asked Questions About Donatos Pizza

What are the operating hours for Donatos Pizza in Hilliard, OH?

Donatos Pizza in Hilliard is open Monday to Thursday from 11:00 AM to midnight, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 11:00 AM to midnight. They are closed on the holiday of November 27, 2025.

Does Donatos Pizza offer delivery and pickup services?

Yes, Donatos Pizza offers in-store pickup, standard delivery, and same-day delivery services.