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Daruma Japanese Steakhouse & Sushi

4.5
(1281 reviews)

Business Details

3939 Ridge Mill Dr, Hilliard, OH
43026, United States
(614) 777-6138
https://darumaohio.com/darumajapanesesteakhousesushi

About

Japanese Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Daruma Japanese Steakhouse & Sushi
3939 Ridge Mill Dr, Hilliard, OH
43026, United States

Hours

Reviews

4.5
1,281 reviews
5 stars
932
4 stars
199
3 stars
61
2 stars
31
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for food and drinks, as well as incorrect orders.

Food Quality

While many praised the food as delicious and well-prepared, some noted inconsistencies in portion sizes and quality.

Atmosphere

The restaurant's exterior and interior were described as run-down and in need of cleaning or updating, which affected customer perceptions.

Positive Experiences

Despite some negative feedback, many customers enjoyed their dining experiences, highlighting excellent service and entertaining chefs.
  • JR
    J R
    Feb 26, 2026
    2.0
    The food was cooked okay once it got to our table, but the bartender, while we waited for the table, was overwhelmed, and it took 25 minutes to get a beer, which was sad. Once we got to the table, it took 35 minutes for the chef to come out, which is a bit longer than I would have thought. Everything in the place felt dirty and old. The bathroom had a standing light that barely lit the room. They really need to clean and update the inside, also it would be nice if they figured out the service delays. For the cost, it was just unacceptable.
  • AA
    Airotciv Akcesaip
    Feb 21, 2026
    1.0
    ⭐ UPDATE — Somehow even worse the second time 🤦‍♀️🍚❌ I already left a review 6 days ago after they completely ignored my order and gave me noodles when I clearly said NO noodles, NO rice. Well… I tried again today, and it was even worse. This time I didn’t order online. I actually called and spoke to a person to make sure there would be no mistake. She asked if I wanted rice. I said NO rice. I said NO noodles. I said I only want meat and vegetables, and I even paid extra ($4.95!) for additional vegetables. 💸 Went to pick it up. Got to the car. Opened the box. Guess what? A giant pile of rice. 🍚🍚🍚 Again. After I specifically said I do NOT eat rice. Went back inside, showed them the order, and opened the containers right in front of them. The “extra vegetables” I paid for? About half a cup total. The shrimp? Two pieces. The steak? Barely anything. The rice? Enough to feed a family of four. And then she says, “We can just take the rice out.” No. That’s not the point. I told you I didn’t want rice in the first place. I asked for a refund. No way I’m paying $28 for a cup of food and a box of rice I didn’t order. 🤦‍♀️💸 At this point, I’m done. The place looks like it’s falling apart outside, the inside isn’t any better, orders are wrong every time, and the portions are a joke. Honestly, I don⭐ UPDATE — Somehow even worse the second time 🤦‍♀️🍚❌ I already left a review 6 days ago after they completely ignored my order and gave me noodles when I clearly said NO noodles, NO rice. Well… I tried again today, and it was even worse. This time I didn’t order online. I actually called and spoke to a person to make sure there would be no mistake. She asked if I wanted rice. I said NO rice. I said NO noodles. I said I only want meat and vegetables, and I even paid extra ($4.95!) for additional vegetables. 💸 Went to pick it up. Got to the car. Opened the box. Guess what? A giant pile of rice. 🍚🍚🍚 Again. After I specifically said I do NOT eat rice. Went back inside, showed them the order, and opened the containers right in front of them. The “extra vegetables” I paid for? About half a cup total. The shrimp? Two pieces. The steak? Barely anything. The rice? Enough to feed a family of four. And then she says, “We can just take the rice out.” No. That’s not the point. I told you I didn’t want rice in the first place. I asked for a refund. No way I’m paying $28 for a cup of food and a box of rice I didn’t order. 🤦‍♀️💸 At this point, I’m done. The place looks like it’s falling apart outside, the inside isn’t any better, orders are wrong every time, and the portions are a joke. Honestly, I don’t know how this place is still open. It looks run-down, dirty, and the service is sloppy. Two chances. Both terrible. 🚫 Overpriced 🚫 Wrong orders 🚫 Tiny portions 🚫 No listening 🚫 No thanks I will never come back.’t know how this place is still open. It looks run-down, dirty, and the service is sloppy. Two chances. Both terrible. 🚫 Overpriced 🚫 Wrong orders 🚫 Tiny portions 🚫 No listening 🚫 No thanks I will never come back.
  • DA
    Daniel Adams
    Feb 20, 2026
    5.0
    Diamond in the Rough" ​"Don’t let the exterior or the front door fool you—this place is a total diamond in the rough. I’m so glad I didn’t listen to some of the mixed reviews because my experience last night was absolutely outstanding. ​Honestly, the Yum Yum sauce is the best in Columbus, hands down. It puts Benihana to shame! The food was seasoned perfectly and is by far the best hibachi I’ve had in the city. On top of the food being top-tier, the show was fantastic and kept us entertained the whole time. ​If you’re looking for high-quality food and a great atmosphere once you’re inside, this is the spot. I will definitely be returning. Don’t judge this book by its cover—just go for the food and the fun!" I have been to 33 countries and all 50 states , I would say this was top 4. For 2 people with drinks 2 full dinners, show and 2 drinks and tip about $100 If this review helps you at all please mark as helpful and share. For more reviews around the world feel free to follow me.
  • ML
    Michael L
    Feb 17, 2026
    5.0
    Initial looks on the outside and the door grating open almost had us walking away from the reservation we made online. We were pleasantly surprised at the excellent service of out waiter. My son has an egg allergy that they were very understanding and helpful with and that allowed my wife to relax. We had the best show from any hibachi in years and he was funny! The kids had a great time and the food was awesome! We were a party of 9 with 5 kids. We were snug but not too close. Great job Daruma.
  • KL
    Kerry Linder
    Feb 8, 2026
    5.0
    We had a great experience when trying Daruma. We are from out of town and happened to drive by while out. Perfect timing as the place was VERY busy by the time we were heading out from our very delicious meal! Great cook and dining experience and the wait staff were on top of our needs and asking what else they could for us. If we were here longer, we would go back! Highly suggest going for delicious hibachi

Frequently Asked Questions About Daruma Japanese Steakhouse & Sushi

What are the regular hours of operation for Daruma Japanese Steakhouse & Sushi?

The restaurant is open Monday through Thursday from 11:30 AM to 2:00 PM and 5:00 PM to 9:00 PM; Friday from 11:30 AM to 2:00 PM and 5:00 PM to 9:45 PM; Saturday from 11:30 AM to 2:00 PM and 4:30 PM to 9:45 PM; and Sunday from 3:00 PM to 9:00 PM.

Does Daruma Japanese Steakhouse & Sushi offer delivery and in-store pickup services?

Yes, Daruma offers both delivery and in-store pickup services for customer convenience.

Brand Certified Facts from Daruma Japanese Steakhouse & Sushi

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