Chipotle Mexican Grill

Reviews

• PB

  Parker Brown

  4 days ago
  1.0
  50% of the time I've come here they have been out of half the ingredients in the store. Doesn't even matter what time I go, they're just always out of something. I've gone in the afternoon, the evening, night. If you aren't the first person here they're probably out of something.
• JJ

  Josh Jones

  Jan 2, 2026
  1.0
  The last 3 times I've been here I walked in and they told me they're out of cheese. CHEESE. Thats literally the 2nd most important ingredient at chipotle next to rice. (They were also out of steak, chicken, fajitas, corn, and something else I can't remember) What's even the point? Someone should really check in on their order counts because I'm pretty sure if I ever come back here they're gonna say they're out of solid food. "Sorry we only have JUICE here at Chipotle now" is this stores 2026 slogan.
• DA

  Dakotah Alexander

  Dec 28, 2025
  1.0
  This store location is a joke. Out of multiple things 2 hours before close. No white rice, pico, corn salsa, cheese, steak. Over flowing trash and dirty dishes just laying around. Me and about 5 others walked out Employees laughing about the situation. Woof.
• BB

  Brynn

  Dec 9, 2025
  1.0
  Came in at about 8:30 tonight, they were out of a decent amount of ingredients, like white rice and some meats, queso and some other things I don’t remember. Sometimes that happens, but looking at the other reviews it seems this location is always missing ingredients. There were about 6 people working 4 of them were in the cooking area “cleaning” one person on the line and another at the register. The store looked like they closed in 15 mins when in reality they would be open for another hour and a half, the drink machine was off and they didn’t have any tea or lemonade. I had to double check to make sure that they did in fact close at 10 and not 8:30. The person on line was essentially the only one doing anything useful, even though he had complete lack of urgency with the line building up while also giving the smallest portion sizes, i understand they can’t give extra meat, but i asked for a little more cheese and I swear he gave me 2 pieces and wrapped it before I could ask for more. While waiting for him to do the rest of my family, the girl at the cash register requested one of her coworkers, who was putting down 3 sheets of foil, to help on the line he said he would once he was done and continued to stall and play with the foil. By now the line had gotten to the door and with the only person on line was slowpoke it wasn’t moving really at all. Also while I’m waiting, the girl at the register (who could’ve easily been helping on the line) kept repeating, “I can’t be standing here I have things to do, blah blah, I have other things I need to do”. One that’s unprofessional, and two how about you help out so you can stop “standing here” and so that you can get to your “things to do” faster! Eventually the guy one like requested for them to start making more brown rice, because they were getting low, all of his coworkers responded to his request by making fun of him and how he asked it. Not a single one moved to make the brown rice like he asked, they all just joked around and picked on him. Overall a bad experience and truly disgusted with how the employees were acting. I know this review won’t do anything due to the fact that I can see many reviews reporting similar issues for the last 6 months of inappropriate employee behavior, extremely small portions sizes, missing toppings/ingredients and slow service. And the fact that it seems that it has gotten no improvement shows corporation doesn’t care and will likely hit me with, “please talk to us on our website” instead of making the changes and improvement that needs to happen. Chipotle is falling off, if you want Mexican similar to it, go Habaneros across the parking lot, they always have deals, excellent service and good portions sizes while also being a local business and many more options.
• AO

  Adam O'Connor

  Dec 3, 2025
  1.0
  As others have echoed, this place has dropped off insanely fast in the last 6-12 months. I used to come here at least once a week, but the service and food quality has been so consistently bad recently that I'm considering never going again. Of the last five times I have visited - 1. They have run out of chips twice and wouldn't give me anything other than advice to go through the website to "maybe" get a refund. 2. They have fallen behind orders at least twice so much that I am waiting at least 10 minutes past the pickup time. 3. Food portions are all over the place, and you will get roughly what you paid for about a quarter of the time. Of the last five times I've gotten my usual steak burrito, probably twice they were not massively under-served. 4. About a third of the time something is grievously wrong with the entree itself. In fact, what inspired this review was that when I got a burrito tonight they gave me completely wrong ingredients and it was cold. My guess is that someone never picked up their order (or they screwed up an order for someone else) and rather than pitching it, they decided to stick some guy (me) with an old burrito and hope they wouldn't notice. This isn't even touching the multiple times I've gone inside and seen exactly what other reviews have complained about elsewhere. For all these reasons, and I'm sure many more, I would highly recommend going literally anywhere else for food, including the tire shop across the street.

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