Chipotle Mexican Grill

Reviews

• KW

  Kevin Wampler

  5 days ago
  1.0
  Officially my last time ever eating at this location. Waited in line for over 30 minutes. The burrito steamer was broken so you could only have a bowl. Ordered chicken but there out of chicken. I said I'll take a steak bowl for the price of a chicken bowl. They make my entire bowl and then want to charge me for steak. I informed them of what the other guy said and they told me he was new. I said that's fine but that's what he said. They went on to tell me how there understaffed. I said that once again sounds like a you problem that your trying to make my problem. They didn't like that and took both bowls I had, one vegetarian one chicken (steak) and said please leave we are refusing you service. I said you haven't supplied any yet so I kinda figured that was something you didn't do here. But there is a really similar place a few doors down. They had chicken and big portions. Lowest score I've ever given 2%
• TG

  Tom Gallagher

  Feb 10, 2026
  1.0
  Such an absolute horrible location employees always wanting to fight with you about adding just a tiny bit of extra rice nothing that would cost anything extra stay away from this location they don't make this stuff the way they're supposed to be made with the exact proportions of food that you're supposed to get
• NM

  Nathan Mcmillen

  Jan 30, 2026
  1.0
  Y'all suck, missing ingredients and small portions for 40$ is hilarious. Don't go these people r lost
• JD

  Josh DeKeersgieter

  Jan 28, 2026
  2.0
  Always a long line no matter what time of day you go in. The people at the counter consistently portion your bowl like ingredients come out of their paycheck. I bet I got less than half the chicken and beans I was supposed to. There’s a dozen other places along Hilliard-Rome that give you more food for $10, so why would Chipotle be my first choice anymore?
• BS

  Beth S.

  Jan 15, 2026
  2.0
  Not the best experience. My husband picked up an entree bowl and cheese quesadilla kids meal for lunch. The 2 servers assembling the order were not able to converse with my husband about the order preferences and instead used gestures to the food to determine the order. They were not familiar enough with the menu specifics for the cheese quesadilla kids meal that there was supposed to be rice and beans as standard sides to the order. When observed at home, the kids meal had a chicken & cheese quesadilla, rice, & sour cream. Also, the quesadilla tortilla shell was wet and not crisp. The prices are too high. I'm cooking at home more.

Frequently Asked Questions About Chipotle Mexican Grill