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Arby's

3.9
(566 reviews)
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Business Details

1540 Hilliard Rome Road, Hilliard, OH
43026, United States
(614) 850-0948
http://www.arbys.com/locations/us/oh/hilliard/1540-hilliard-rome-road/store-6634
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1540 Hilliard Rome Road, Hilliard, OH
43026, United States

Hours

Reviews

3.9
566 reviews
5 stars
254
4 stars
141
3 stars
88
2 stars
25
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied, with some praising fast and friendly staff while others reported rude behavior and order mistakes.

Food Quality

Food quality was inconsistent; some customers enjoyed fresh and delicious meals, while others received cold or poorly prepared items.

Cleanliness

The restaurant was generally reported as clean, but there were concerns about food safety and hygiene in some reviews.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.

Value for Money

Several customers felt that the prices were high relative to the portion sizes and quality of food received.
  • SP
    Stefan Pfeil
    Feb 21, 2026
    5.0
    This was a good place to stop the manager took care of us and was very friendly overall service was excellent
  • AG
    Aubrie Gibson
    Feb 5, 2026
    5.0
    Manager and staff were so kind, and service was very fast. Food was fresh and delicious!
  • DH
    Deb Hanes
    Jan 30, 2026
    5.0
    The restaurant was very clean. The manager was extremely professional and courteous.
  • AV
    Anastasia Valentine
    Dec 19, 2025
    1.0
    The manager at this location is extremely rude and abraisive towards his staff, witnessed him fire a young woman for being 3 minutes late to her shift, very disrespectful, and the food is always subpar here, cold and nasty fries with rotten meat, dont eat here
  • KH
    Karen Hogenboom
    Nov 26, 2025
    3.0
    A nice place to grab a quick meal while on the road. The Arby's is attached to a truck stop, but in its own building. That makes it convenient.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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