Arby's

3.9
562 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1540 Hilliard Rome Road, Hilliard, OH
43026, United States

Hours

Reviews

3.9
562 reviews
5 stars
250
4 stars
141
3 stars
88
2 stars
25
1 star
58

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being overcooked or not meeting expectations, while others praised specific menu items as delicious.

Service Issues

Several reviews highlighted problems with order accuracy and customer service, including incorrect orders and unhelpful staff.

Cleanliness and Atmosphere

The location was noted for being clean, but some customers expressed disappointment with the overall atmosphere and service during busy times.

Speed of Service

While some customers experienced fast service, others reported long wait times, particularly in the drive-thru.
  • AV
    Anastasia Valentine
    Dec 19, 2025
    1.0
    The manager at this location is extremely rude and abraisive towards his staff, witnessed him fire a young woman for being 3 minutes late to her shift, very disrespectful, and the food is always subpar here, cold and nasty fries with rotten meat, dont eat here
  • KH
    Karen Hogenboom
    Nov 26, 2025
    3.0
    A nice place to grab a quick meal while on the road. The Arby's is attached to a truck stop, but in its own building. That makes it convenient.
  • EM
    Eudy Manuel
    Nov 23, 2025
    5.0
    I made my first curly fries and i enjoy it in this place I used to cook for Abys
  • JD
    James Dalton
    Nov 19, 2025
    5.0
    I thought the sound of steak nuggets from a fast food restaurant would be bad choice but the steak nugget mac and cheese bowl was delicious.
  • JY
    Jennifer Young
    Nov 17, 2025
    1.0
    Went through the drive through and they gave me the wrong sandwich. Ordered a classic and got something with cheese and some red-ish sauce. Yuck! Fries were lukewarm at best and so hard most couldn’t be eaten. Very disappointing! There was no greeting at the window. I was asked what I ordered and when I told the person they still ended up giving me the wrong thing.